The User Experience with New TLDs: How to Avoid the Junk Mail File or ‘User Unknown’

As new Top-Level Domains (TLDs) are launched, the industry mustn't overlook the customer experience. A key question is this: Will the software applications we all use, recognize the new TLDs and know what to do with them in a timely fashion? Think email and even form-fill applications. I speak from experience here. In 2006 when we launched the .MOBI TLD, there were arguably only a handful of .MOBI email addresses in existence. To my dismay, I found that often emails sent only from my .MOBI account were not being received at the other end... more

Planning for the Ugly End of the Phone Network

Consumers who have a choice are quickly deciding they don't need the old copper-based phone network, often known as POTS for Plain Old Telephone Service. We use our cellphones for talking even when we're not mobile. The cell phones have built in phone directories, easy ways to return calls, the ability to call a number on a web page; and we don't share them with our parents or children... It's a good year for traditional phone companies when they don't lose more than 10% of their POTS lines. more

A True Final Ultimate Solution to the Spam Problem?

A common acronym in spam-fighting is FUSSP -- Final Ultimate Solution to the Spam Problem. It's used (usually derisively) to describe the latest proposed scheme to end spam once and for all. Usually these schemes are based on false assumptions or have already been tried with no results. This time - be still, my beating heart - it looks like some researchers at the University of California might really be on to something. more

Tucows Comments on ICANN Applicant Guidebook

The latest ICANN Applicant Guidebook was released in mid-April and covers the introduction of new generic Top Level Domains (gTLD). The introduction of new gTLDs has been an ongoing conversation for more than a decade. We have an opportunity to approve the final draft in time for consideration of the new gTLD implementation program during the ICANN Board meeting, which will be held on Monday, 20 June 2011, in Singapore. We submitted our comments yesterday and wanted to share them with you. more

Last Minute Surge of Opposition to VeriSign .NET Auto Renewal

The current .NET Registry Agreement between ICANN and VeriSign is due to expire on 30 June 2011. On April 11 2011 ICANN posted a proposed draft renewal agreement for public comment. Under the terms of the existing agreement, which contracted a 6 year term starting July 1 2005, renewal is automatic unless VeriSign commits some egregious breach of terms. more

How the End of IPv4 Affects Email and Hosting

Anyone who has been watching the technology industry for more than a couple of years quickly learns to recognize FUD: Fear, Uncertainty and Doubt. FUD is (apparently) widely believed to be an effective marketing technique, especially when it comes to security, privacy, or scarcity. But the FUD often falls flat. Scarcity, in particular, is rare on the internet -- even rarer than privacy or security. There's constant FUD about scarcity of bandwidth, but the pipes get upgraded. Attempts to impose artificial scarcity through paywalls or other devices inevitably fail in the face of free alternatives. Even the scarcity of IPv4 addresses, which have indeed run out at the top, hasn't affected end users at the bottom yet -- and probably won't, for a long time. more

IP Addresses as Money

It's no secret that the supply of IPv4 addresses, on which the Internet has been based since the dawn of digital time, is rapidly running out. The official replacement is much larger IPv6 addresses, but I can report from experience that the task of switching is not trivial, and for a long time there will be a lot of the net that's only on IPv4. So once the initial supply of IPv4 addresses run out, and the only way to get some is to buy them from someone else, what will the market be like? more

Facebook.com/Brand vs. a New TLD: What’s a Brand to Do?

Last week I published an article in Ad Age that the editors titled "Should your company jump on the dot-brand bandwagon?" I received several emails and LinkedIn requests from advertising and PR agencies as well as brand managers. One of the questions I received had to do with my opinion on whether brands that are currently promoting themselves via Facebook, e.g., "Find us on Facebook.com/brand," should consider the new Top-Level Domains (TLDs). more

The Ugly End of the Phone Network

I was a little early. "By the end of President Obama's first term, there won't be any more copper landlines left in the country, I blogged just after Obama had been elected. Before that I'd prophesized the end of POTS (Plain Old Telephone Service) by 2010. Nevertheless, the end is nigh. And it's gonna be ugly without some planning. more

The ICANN Accountability and Transparency Review Team Recommendations: To Implementation, And Beyond

Buzz Lightyear, the astronaut character from the movie Toy Story, is known for his tagline, "To infinity, and beyond!" ICANN can take a lesson from the ebullient Buzz with respect to accountability and transparency. Just as Buzz believed he could fly beyond infinity, ICANN should view full implementation of the Accountability and Transparency Review Team (ATRT) recommendations not as the last stop, but as the next stop on its important journey of accountability and transparency. more

ICANN Successfully Tiptoes Through Political Minefield With New TLD Applicant Guidebook

ICANN released its sixth version of the draft Applicant Guidebook for the new Top-Level Domain (TLD) program in April following three years of debate surrounding the rules and procedures that will outline how potential applicants will apply to own their own piece of Internet real estate. Overall, the response has been positive. more

Slippery Slope

Last week, I visited Budapest to deliver a speech at the ICANN Studienkreis, an annual conference where experts study and address some current issues relating to Internet governance. I discussed how the Internet is on a slippery slope. Starting with the legitimate concern over how to deal with cybersquatters, we have moved to an unreasonable focus on legal control of Internet content and the domain name system. more

The ENISA Botnet Report: Thoughts on the State of Play in Smart Phones

At the ENISA presentation on her botnet report at eco in Cologne, 9 and 10 March, one of the slots was dedicated to threats to the mobile environment. The message I was supposed to come home with was: we can still count the numbers of mobile viruses manually, <600; the problem will never be the same as on a fixed network as traffic is monitored and metered: We detect it straight away. We are studying the problem seriously. Are mobile operators really prepared for what is coming? more

Who is Wagging Who? Same Dog, New Tale.

Today, my company AusRegistry International signed an open letter to the United States House Subcommittee on Intellectual Property, Competition, and the Internet as a show of support for ICANN and its new Top-Level Domain program. I'm disappointed by the nature of the oversight hearing the Subcommittee has called and I believe it will only be a distraction. Let's not kid ourselves; the reason for this hearing is to beat up ICANN over the new TLD program. I think this is unfair and unjustified... more

LTE Insufficient from the Start, Boingo IPO Propitious

The trouble with planning way ahead is that the world changes before you execute. The major wireless carriers have been planning their 4^th generation LTE (Long Term Evolution) rollouts for a long time -- that's how they do things. Now, even as Verizon Wireless is doing an aggressive rollout of LTE, it's becoming clear that LTE networks will not be able to slake the data thirst of a world full of smart phones and tablets. Whoops. more