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Network Down? Don’t Forget the Angry Subscribers

Whether you're a service provider or subscriber, a broken connection is an ugly situation. Operators need to shift resources to diagnose and fix the problem. Subscribers must find another way to get back online and continue with their business. And with the proliferation of cloud storage and Internet-based communication platforms, Internet connectivity is now a necessity for many. So when a disruption occurs, the angry calls are guaranteed. more

Broadband Labels are Here

On October 10, all ISPs in the United States were supposed to have implemented and posted broadband labels. The labels were required as part of the Infrastructure Investment and Jobs Act. Large ISPs had to post labels six months ago, and now the requirement is for all ISPs. I looked at the ISPs in a few counties I'm very familiar with, and I found a few ISPs in each county that have not posted labels that I can find on their website. more

ICANN Announces Members of Its Strategy Panels

ICANN has announced a list of over 40 diverse practitioners, subject matter experts, and thought leaders as members of the ICANN Strategy Panels to support development of the organization's strategic and operational plans. more

EU, US Strike Deal in Principle on New Data-Sharing Agreement

The European Union has struck a deal "in principle" with the United States on a new data-sharing agreement to allow digital information to flow between borders. more

Can Legislatures Safely Vote by Internet?

It is a well understood scientific fact that Internet voting in public elections is not securable: "the Internet should not be used for the return of marked ballots. ... [N]o known technology guarantees the secrecy, security, and verifiability of a marked ballot transmitted over the Internet." But can legislatures (city councils, county boards, or the U.S. Congress) safely vote by Internet? Perhaps they can. To understand why, let's examine two important differences between legislature votes and public elections. more

Human Rights and the Digital Domain Primer - Part 1

The digital domain encompasses the different spaces and spheres we use to relate and interact with the people and things that surround us using digital technologies. The digital domain is not limited to the technologies itself, but it has an important ethical dimension that encompasses the values, principles and instruments that inform and govern it. Created by humans for humans, our beliefs, cultural backgrounds, and biases are reflected in the codes we write and the algorithms we create. more

Reported Cyberattack Against Israel Only Ransomware to Regulatory Body, Electric Grid Not In Danger

Ransomware via a phishing attack was sent to Israel Electric Authority, not the power grid, as was heavily reported in mainstream media today. According to a cyber analyst in Israel (Eyal Sela) the media reporting so far is misleading with regards to the context around the incident, reports Robert M. Lee of SANS Institute. more

Milton Mueller on Whether NSA Revelations Have Anything to Do With Internet Governance

In a blog post today in IGP, Milton Mueller writes: "t's not surprising that the [NSA] revelations sent ripples through the world of Internet governance. Although there seemed to be no direct connection between the controversies, the native internet institutions -- already worried about their alleged competition with the ITU -- seem to have felt as if they might be tarred with the NSA brush. On October 7, 2013, we got the Montevideo statement. In it, the ICANN President, all 5 RIR Directors, the IAB Chair, the IETF Chair, the Internet Society President, and the W3C Chief Executive Officer made two key points..." more

Civilian Tech Mobilization in Ukraine

As was the case in the US during World War II, civilian volunteers are making important contributions to the Ukrainian war effort. On February 8, 2022, the first truckload of Starlink terminals arrived in Kyiv. A week later they were being used. By April 2022, there were 5,000 terminals in Ukraine, and 42,000 as of April 2023. (At this point, SpaceX and Ukraine have gone silent. Neither ChatGPT4, Gemini, Copilot, Perplexity, nor I could not find a current terminal count). more

For ICANN to Have a Future, It Needs to Take Human Rights Considerations Seriously

Despite previous attempts1 I think it is safe to say that the discussion about Human Rights in ICANN was, until recently, fairly dead, even taboo. Nowadays, there seems to be a renewed demand for ICANN to have a future, and it needs to take Human Rights considerations seriously. During the ICANN Cancun meeting, representatives from several stakeholder groups mentioned HR and how they might support ICANN by informing its policy-making processes. more

Cuba to Launch Residential Broadband

Cuba has announced it is launching country's first broadband home Internet servicea, a potentially major step forward in bringing the island online. more

Key Success Factors for Top-Level Domains: An Evaluation Grid

It isn't always easy to explain the whys and wherefores of domain name market trends. Major indicators such as growth are usually generalised, given that they are based on data common to all stakeholders, but the causes behind fluctuations are hard to pin down. And structural causes need to be separated from cyclical ones, which may be the source of major variations, as was the case with the domaining waves in China, without actually reflecting long-term market trends. more

Pro-Trump Russians Accused for Democratic National Committee Email Hack, FBI Investigating

"DNC Hack Prompts Allegations of Russian Involvement," Damian Paletta and Devlin Barrett reported in the Wall Street Journal today: "U.S. authorities said they are still investigating who perpetrated the hack, but cybersecurity experts said the email release resembled past examples of political interference that other countries have tied to Russia." more

Cybercrime Costs German Companies €267 Billion, Organised Crime and Foreign Nations Blamed

German companies have suffered substantial financial losses due to cybercrime and sabotage, totaling approximately €267 billion ($298 billion) over the past year. This represents a 29% increase compared to the previous year, according to a survey released on Wednesday by the industry association Bitkom. more

Four Crucial Questions to Ask When Considering Telecom M&A

Many industries have gone back to pre-COVID days but not telecom or their supporting technology partners. In fact, the pandemic gave a modern-day meaning to the decades-old iconic long-distance campaign to "reach out and touch someone." With so many months (and even years) of remote and isolated living, telecom audio and voice communications became the heroes of the era, bringing us together and forever changing our options in socializing and doing business. more