Keeping Telecom Sales Teams Motivated During Chaotic Times

Across all industries, the supply chain crisis has become a new way of life for companies and consumers. For telecom providers, not only are hardware systems delayed, but furthermore, the worker shortage has played a role in software development and service operations. From a slowdown of new innovation to delays in maintaining existing offerings, telecom sales teams are faced with longer and longer pipelines, leading to delays in commission checks. more

From “Network Neutrality” to “Sender Pays”, the Principles Remain Much the Same

The entire set of issues of network neutrality, interconnection and settlements, termination monopolies, cost allocation and infrastructure investment economics is back with us again. This time it's not under the banner of "Network Neutrality" but under a more directly confronting title of "Sender Pays." The principle is much the same: network providers want to charge both their customers and the content providers to carry content to users. more

Cyberhygiene Requires Critical Thinking

At his farewell speech in August outgoing, Telstra CEO Andy Penn mentioned that the cyber threat has never been as serious as the present. He mentioned the deteriorating geopolitical situation and the big shift in how criminals operate in the cyber domain. One thing is for sure is that in order to enjoy all the positives resulting from the digital economy, we need to be far more vigilant about the barrage of information that we are receiving and/or have access to. more

Four Crucial Questions to Ask When Considering Telecom M&A

Many industries have gone back to pre-COVID days but not telecom or their supporting technology partners. In fact, the pandemic gave a modern-day meaning to the decades-old iconic long-distance campaign to "reach out and touch someone." With so many months (and even years) of remote and isolated living, telecom audio and voice communications became the heroes of the era, bringing us together and forever changing our options in socializing and doing business. more

Streaming Video Continues to Grow

I saw recent headlines that claim that the time people watch streaming content is now greater than all of the time spent watching content from cable companies. A deeper look at the underlying statistics shows that this isn't entirely true, but it makes for a great headline. But it's still news that the percentage of viewing done through streaming continues to grow while the number of traditional cable customers continues to plunge. more

SpaceX Introduces Affordability-Based Starlink Pricing

When SpaceX announced the price of the Starlink service, Elon Musk said it would be the same everywhere but I wrote that eventually it would be priced to be affordable in different nations. (If you predict enough things, you are bound to get something right). The fixed cost of a satellite Internet constellation is high -- satellites are expensive to make and launch -- but the cost of adding and servicing a new customer is low, and the market is global. more

WHOIS Disclosure Questions

In 2020, the ICANN Generic Name Supporting Organization (GNSO) Council approved a plan to revamp the WHOIS system as per the recommendations given by the ICANN Expedited Policy Development Process (EPDP). This plan directed ICANN to develop a centralized System for Standardized Access/Disclosure (SSAD) for WHOIS records. After much debate regarding the suitability and cost of such a system, ICANN brought together a group... more

Amplifying the Internet Governance Forum: Will the New IGF Leadership Panel Make the Difference?

On August 16, 2022, UN Secretary-General Antonio Guterres nominated ten high-level and eminent persons to serve in a new IGF Leadership Panel (ILP). The ILP includes luminaries like Vint Cerf, the father of the Internet, Tomas Hendrik Ilves, the former president of Estonia, and Maria Ressa, the Philippine woman who won the Nobel Peace Prize in 2021. It is an interesting mix of "usual suspects" and "fresh blood." more

The Birth of the Digital Divide

A lot of the money being spent on broadband infrastructure today is trying to solve the digital divide, which I define as a technology gap where good broadband is available in some places but not everywhere. The technology divide can be as large as an entire county that doesn't have broadband or as small as a pocket of homes or apartment buildings in cities that got bypassed. more

Telecoms Development Booming in the French Pacific Territories

After the nuclear submarine debacle with France, political ties have been restored, and both France and Australia have agreed on further cooperation in the South Pacific, where France has several overseas territories. Also, here telecoms is a key issue. Such cooperation has become more urgent with the increased political interest of China in the region. more

CENTR Publishes the CENTRstats Global TLD Report Edition 2 2022

The latest CENTRstats Global TLD Report has been released, covering the global status and registration trends in all top-level domains (legacy gTLDs, new gTLDs and ccTLDs), with a specific focus on the European ccTLD market. According to the report, the rate of domain name sales, deletions and registrar transfers seem to be gradually returning to pre-pandemic levels. more

“Africa & Latin America, It’s All Huawei” – End-To-End Manufacturing Drives the Cost Down

A rival tells me how hard it is to compete with Huawei because they manufacture so many products. “We had a good opportunity at one customer. Our software is just right for them. “They wanted to buy a complete system. We bundled our software with $4 million of equipment and bid aggressively at $7 million. Huawei came in with a bid of $4 million for hardware and software combined. They manufacture their own servers at a much lower cost than he could buy servers. more

IP Address Location Data

The last few years have shown us how the Internet shrinks distances between distributed teams, organizations and families. This poses a challenge for some organizations. Many business relationships and contractual agreements involving the Internet have geographical implications and restrictions. This matters to anyone operating a network. It is most important for networks that get new address space. more

Traditional Big ISPs Stagnate

In the first quarter of this year, the big cable companies added 482,000 customers, while telcos added over 50,000 customers. In what is a surprise to the industry, that growth has disappeared, and all of the big ISPs collectively lost almost 150,000 customers. That's a loss of 60,000 customers for the cable companies and 88,000 for the big telcos. The following statistics have been compiled by the Leichtman Research Group, which tracks the broadband performance of the largest ISPs in the country. more

OneWeb and Intelsat Sign the First Multi-Orbit Broadband Agreement – More to Come

Last October, I reviewed multi-orbit tests and plans of several low Earth orbit (LEO), medium Earth orbit (MEO), and Geostationary (GEO) broadband satellite companies and quoted Neil Masterson, CEO of LEO operator OneWeb as saying, "Interoperability with GEO satellites must happen - it's common sense ... Customers don't care whether it's a LEO satellite or a GEO satellite - all they want is connectivity." more