COVID-19: Business and Brand Protection Response

With the COVID-19 health crisis evolving so quickly, it's hard to predict the extent of the long-term impact on business and the economy. While every business sector is facing different considerations, it's safe to say all are handling challenges from supply chain interruptions, rapid shifts to remote work, and massive changes in consumer spending and communication habits. more

Broadband Internet Crunch is Beginning to Occur

Internet demand remains at a rate which could outpace capacity within the next two to four years, according to "Internet Interrupted: Why Architectural Limitations Will Fracture the 'Net," a new report today from Nemertes Research. ...If left unaddressed, the development of next generation applications, from software to interactive video, will likely be stifled as users find Internet infrastructure incapable of efficiently delivering quality content. more

US, India Sign Cybersecurity Agreement

The United States and India signed a Memorandum of Understanding (MOU) today to promote closer cooperation and the timely exchange of information between the organizations of their respective governments responsible for cybersecurity, according to U.S. Department of Homeland Security. "The MOU was signed in New Delhi by Jane Holl Lute, Deputy Secretary for the U.S. Department of Homeland Security (DHS) and R. Chandrashekhar, Secretary, India Department of Information Technology." more

Brexit v. EU: Cybersecurity Stakes too Hight for UK to Take an Isolationist Approach

Michela Menting, Research Director at ABI Research sharing a cybersecurity perspective amidst Brexit aftermath: "It is likely that the UK will continue in a similar direction as the rest of the EU with regards to cybersecurity and cybercrime. However, there may be a dampening impact on the country with regards to the skills pool." more

Telecoms Development Booming in the French Pacific Territories

After the nuclear submarine debacle with France, political ties have been restored, and both France and Australia have agreed on further cooperation in the South Pacific, where France has several overseas territories. Also, here telecoms is a key issue. Such cooperation has become more urgent with the increased political interest of China in the region. more

VoIP’s Threadbare New Clothes

Om has burnt the midnight oil analyzing Vonage's S-1 filing, coming to the conclusion that, while churn may not be as ugly as people thought, it's still cause for concern, and apparently intensifying. His point at the end about definitions is particularly good, as excluding cancellations in the first 30-days is undoubtedly flattering to the numbers. The net present value of Vonage's lifetime customer revenues is an issue which VoIP-watchers have long speculated about with trepidation -- what if marketing spending, churn, and price competition combined to form a toxic soup which fatally poisoned the economic proposition for access-independent VoIP? more

How Companies Can Use the UDRP to Combat Rising COVID-19-Related Phishing

Straightforward out-of-court domain name proceeding can provide efficient relief against fraudulent websites and email. Google has seen a steep rise amid the Coronavirus pandemic in new websites set up to engage in phishing (i.e. fraudulent attempts to obtain sensitive information such as usernames, passwords and financial details). Companies in all industries - not just the financial sector - are at risk from this nefarious practice. But one relatively simple out-of-court proceeding may provide relief. more

IANA Transition Must Move Forward, Says Google Senior VP and General Counsel

"Preserving a Free and Open Internet," is the title of a post published today by Kent Walker, Google's SVP and General Counsel. more

The 3 Keys to Unlock Your Operational Performance

Like any business, service providers must constantly evaluate the success of their operations. For implementations and installments, this is usually done by setting a strategic objective and then measuring progress made towards completion. But for operational teams, success is often measured by the repeated achievement of daily goals aligned to corporate objectives. Setting these benchmarks and collecting this data is accomplished by frequently running key performance indicators (KPIs). more

U.S. Department of Commerce Seeking Public Comments for Deployment of DNSSEC

During a conference, "Internet of Things," in France, the U.S. Department of Commerce made the announcement that it will hold a public consultation on the different proposals to cryptographically sign the DNS root zone file, and determine who will hold the root zone trust anchor for global DNSSEC implementation, says Milton Mueller on the Internet Governance Forum blog. The blog, titled "Commerce Department asks the world to comment on its plans to retain control of the root," continues... more

The Cost of Walled-Garden Designs

The Swedish morning daily Svenska Dagbladet on their editorial page yesterday writes about the EU threat to intervene at mobile roaming costs for voice, SMS and data. The editorial is pushing the point that it's wrong for the EU to try and price regulate the market, but instead the free market will prevail. They even seem to be indicating that the current pricing is fair and that an EU price regulation would hamper investments. In very general terms I would agree with the editorial... more

DOTZON Study: Digital City Brands 2023

We've just published the 2023 edition of the DOTZON study "Digital City Brands." After introducing the study in early 2017, DOTZON has mapped how successful cities are using their Digital City Brands for the seventh year in a row. The Digital City Brand is the digital dimension of the City Brand and mirrors the "Digitalness" of a city. The advent of the Internet was why Digital City Brands came into being in the first place. more

Poor Rural Connectivity Costs Lives

The Washington Post wrote an article recently that talked about how poor rural connectivity cost lives during a tornado in Louisiana. Around the country, there are now elaborate alert systems in areas subject to tornados and other dangerous weather events. These alerts have been shown to save lives since they give folks enough time to seek shelter or get out of the path of a storm. more

Internet Heavy Weights Staying Out of Net Neutrality Battle

Tech giants including Aamzon and Tiwtter are staring out of the contentious, public fight over the future of the Obama-era net neutrality rules. more

2025 Cheat Sheet for Digital and Internet Governance

The year 2025 will be a landmark year for digital diplomacy and global governance. It is the year of wrapping up the UN cybersecurity OEWG and the negotiations on cybercrime at the Ad Hoc group. It's the year UN member states will decide on the future of the World Summit of Information Society process and the Internet Governance Forum (IGF). more