Vonage's latest woes are written up by Om Malik in Vonage: How Low Can You Go. More interesting than Om's reportage (Sprint wins case, Vonage ordered to pay damages, stock drops to $1.30) is the commentary afterward, in which one reader takes Om to task for the "gleeful" way in which he reports the demise of the VoIP companies... Boosters made the argument that VoIP was fundamentally cheaper than the TDM systems that phone companies deploy, and so therefore they enjoyed a price advantage in the market place. Anyone in the business of supplying telecom equipment, however, will tell you that the argument is flawed... more
Does "voice" communication really matter as much today in business communications? Think about it. When you need to reach someone today, what do you do? Do you call them on the phone? Or do you send them email? Or a text message? or IM? I know personally that my normal communication flow usually goes something like this: Instant Messaging; I check first to see if I can reach the person on some form of IM... SMS; if the matter is relatively important... E-mail/Facebook/Twitter/other; Previously that would have just been email, but these days I find myself very often sending messages via Facebook or Twitter... more
We the people like to own stuff and not pay rent to use it (BTW, rent includes taxes but that's another story). They the oligarchs like to own the stuff and charge us rent to use it. The rise of a middle class has historically meant the rise of a property-owning class. The underclass pays exorbitant rents. The telecommunications world -- or at least the US part of it -- is a battle of rent vs. buy. Economics says that ownership or rentership is all based on access to capital. Certainly capital is a huge part of the equation -- can you spell "home loan"?; but it's not the whole story... more
Skype's official explanation. Phil Wolff has a good set of interpolated comments on the official explanation. There are two things to add... As the Register points out, last Tuesday was Microsoft's monthly patch day and those patches required a re-boot. If we believe Skype that their problem started with excessive login attempts, this is the only plausible explanation on the table... more
Yesterday's post explained how peer-to-peer (P2P) applications use the processing power, bandwidth, and storage capacity of participants in a service rather than centralized resources. This makes such applications generally less subject to catastrophic failure, much less subject to running out of resources (since each new user brings new capacity as well as new demand), and much cheaper FOR THE PROVIDER of the application in terms of hardware and bandwidth required. It's the FOR THE PROVIDER part that's the rub. Let's consider the case of BBC's iPlayer service... more
Depending on whom you ask, peer-to-peer (P2P) services may be the best thing that ever happened to the Internet or a diabolical arbitrage scheme which will ruin all ISPs and bring an end to the Internet as we think we know it. Some famous P2P services include ICQ, Skype, Napster, and BitTorrent. Currently a new P2P service called iPlayer from BBC is causing some consternation and eliciting some threatening growls from British ISPs... more
News breaking out today is that Google has acquired GrandCentral for something around $50 million. GrandCentral is a service that gives you one phone number that can ring multiple numbers, provide one common voicemail - and all sorts of the other features (see "howitworks" for a list of features)... So will we ultimately see voicemail inside of Gmail? One would assume that we will eventually see integration with GoogleTalk... more
The term "last mile" highlights the fact that we are the consumers at the end of a broadband "pipe". Saying "first mile" is a little better but the Internet is not a pipe to or from somewhere else. It's about what we can do locally and then what we can do when we interconnect with other neighborhoods. It's better to describe our neighborhood as the first square mile. Telecom is about selling us services; the Internet is about what we can do ourselves locally and then interconnecting with others everywhere. In writing the First Square Mile - Our Neighborhood essay which I just posted I came to better understand the fundamental difference between the world of telecom which is about giving you choices and the Internet which provides opportunity to discover what we can't anticipate... more
Since Skype has an open client-side API, why not use it as a transport to tunnel VPN traffic and blow through firewalls to connect you to a remote system? That's the idea raised by Peeter P. Mõtsküla in his Skype Developer Blog entry: "Idea: skypetunnel". For instance, have a Skype client running on your home machine logged in as one account. Have Skype on your laptop on another account. Initiate a connection between the two of them and wind up with secure, encrypted access through the firewall from wherever you are. Being peer-to-peer, there would be no central servers or infrastructure required (outside the usual Skype p2p cloud.) This would require, of course, a yet-to-be-created "extra" that connected into the Skype client API and was installed on both systems...but that was the point of the article... more
I ought to explain why I've suddenly gone cold on VoIP. It's just I've watched my own behaviour. I've grown tired of the inconsistency of PC VoIP calls, and instead I've reverted to using landlines, mobiles and Jajah (for callback). But I'm still using IM to set up many of those calls! The problem isn't unique to any one client - they're all proving unsuitable for business use with clients (which is most of my telephony needs covered). The worst of all seems to be Skype conference calling... more
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