As countries begin to fully understand the implications of universal broadband, a mind-shift is taking place in the minds of the people involved in the decision-making processes, and the split between infrastructure and content is becoming more apparent. Futile regulations from the past are making this crystal clear. more
Ivan Seidenberg, Verizon CEO, saying "voice is dying" is a defining moment in telecom history. He didn't use those words, but his comments at Goldman Sachs are clear "we have to pivot and make a shift from the voice business to the data business and eventually to the video business. ... we must really position ourselves to be an extremely potent video-centric asset." more
It's been a busy month for the folks in the Skype For SIP project. First, back on September 9, Skype announced ShoreTel interoperability. Then last week on September 17, Skype announced interop with the open source SIPFoundry sipXecs product. Today, though, is Skype's biggest announcement yet... more
The recent row between Google, Apple and AT&T concerning the removal of Google Voice from the Apple iPhone store highlights the friction existing between network operators and so-called over the top (OTT) application providers. Most observers believe that AT&T initiated the blockade because Google Voice (which offers free or highly discounted calling rates) is a direct threat to AT&Ts call revenue (Google Voice users need only pay AT&T for access to the Internet). more
Having followed IP communications as an analyst since 2001, I've seen a few cycles come and go, and Smart Grid reminds me a lot of VoIP. Telcos and utilities both operate large, complex and costly networks, and prior to 1984, both were heavily regulated. Following the deregulation of telecom came a wave of unprecedented innovation and disruption built largely around IP technologies. We all know what that's done for telcos -- and communications in general. more
Google has undertaken a beta-test of a telephony platform that includes the opportunity to route incoming calls to multiple devices and telephone numbers as well as free domestic long distance service. Google offers a service that fits somewhere between computer-to-computer, Internet telephony and Voice over the Internet Protocol telephony with access to and from the public switched telephone network. These service categories present polar opposites for U.S. regulatory purposes... more
The recent launch of Google Wave generated a lot of attention, and for good reason. It's recently crossed my path in a few different settings, and while the news is still fresh, there is a lot here for service providers to be thinking about. At a high level, Wave is Google's entry into the real time collaboration space, and being Web-based, is poised to disrupt the status quo, not just for vendors, but service providers as well. more
Our world finds itself at a critical juncture. Both trillions of dollars and the future of human communications including fundamental access to it are at stake. For telecom operators and media outlets there is not a migratory way from where we are to the future. There is a clear consumer shift underway that runs in the opposite direction to that of telecom and media incumbents; emergent social practice is increasingly clashing with the very structure and desires of incumbent players... It was for these reasons that one of the six keynote speakers invited to Spring 2009 Emerging Communications Conference (eComm) in San Francisco was Richard Whitt, Google's Washington Telecom and Media Counsel. His keynote was entitled, Tinkering without Tampering: Wrestling with Convergence and Communications Policy... more
Annual global IP traffic will pass two-thirds of a zettabyte in four years according the Cisco's Visual Networking Index report. The economic downturn has only slightly tempered traffic growth and the global IP traffic is expected to quintuple from 2008 to 2013. Cisco predicts IP traffic to grow at a compound annual growth rate (CAGR) of 40%. more
Without rehashing the mainstream headlines, it's clearly on the table now that eBay has given up trying to create synergies with Skype, so the focus now is on making the best of things as distinct entities. The preferred route for eBay would be to keep Skype and recoup their investment via an IPO sometime next year. That would certainly bring an end to things with both parties leaving on a high note. Of course this hinges heavily on the state of capital markets... more
While most people I know are at either VoiceCon or CTIA this week, this one is worth staying home for. Also, I'm sure all the Skype followers are focused today on the news about working with the iPhone -- and that IS a big story. However -- for very different reasons -- I'm sure you'll find this one of interest too. This was a front page story in today's Globe and Mail, and no doubt many other Canadian dailies... more
ENUM (E.164 NUmber Mapping) is a technology that has been around for a little while that has promised much and, so far, delivered little to the average user. As Nominet has recently been awarded the contract to administer the UK 4.4.e164.arpa delegation, I thought it was time that I put my thoughts on this subject down in writing. I'm going to cover the potential of ENUM in the telecoms industry and what it could mean to you, along with how it is currently being used and what potential security issues surround ENUM. more
Nominet, the national registry for .uk domain names, has announced that ENUM, a registry service combining UK telephone numbers and the Domain Name System (DNS) for VoIP calls, is live. ENUM, also known as Telephone Number Mapping, is expected to allow companies and their customers and suppliers to make free or cheaper calls. In addition to the cost savings, other value-added features that ENUM is expected to provide for corporate communications include 'follow me' type function that will allow an individual to choose how (voice, fax, mobile, email, text messaging, location-based services and websites), and when they would like to be contacted throughout the day. more
I've been posting photos and snippets during eComm 2009 this week, but composing my overall impressions has been another matter. Sitting through 3 days mostly filled with continuous 15 minute presentations is a surefire recipe to fry your brain, and most people I talked to were topped out well before things wrapped up Thursday night. It's information overload of the highest -- and best -- order... Here's my top-line takeaway, and reading the rest of this post is really just detail. But it's detail you'll probably love if you really want to know what you missed... more
According to a new study, VoIP services are having a significant impact on the fixed line market in Europe. By mid-2008, just under 30 million consumer VoIP lines were in service in Western Europe, up from 20 million only a year earlier. TeleGeography, a research division of PriMetrica, estimates that the number of VoIP lines in Europe topped 35 million at end-2008... more