Experience is Paramount at the 2017 ANGA COM

Right as May turned into June, we joined thousands of attendees at the latest edition of ANGA COM in Cologne, Germany. Over the course of three days, I had the opportunity to listen and gain insights on the challenges faced today in the industry. As we're already aware, data consumption and demand continue to march upwards. This is further evident by the sheer amount of FTTx-related vendors and solutions present at the show. Cable service providers can look at DOCSIS 3.1 or tilt their HFC towards FTTx. more

Small Computers Will Connect Everything

Size and cost have always been restraining factors to the utilization of computers. The first computers occupied whole rooms. When personal computers arrived, they were still rather bulky. Today, we have slim ultrabooks and compact small form factor PCs. Computers are not only getting smaller in this age, they're also becoming cheaper. And single-board computers like the Raspberry Pi are taking cost and size down a step further. These units bring compact and affordable processing to the masses. more

IPv6 and the Browser Wars

IPv6 adoption continues to gain ground at a slow pace. This is to be expected. The complications associated with hardware and software upgrades, as well as the lack of reachable content, means that IPv4 is still king of the hill. To me, this situation seems to mirror one a few years back with web browsers. Sometime around the turn of the century, Internet Explorer became the dominant browser. Riding on a 90% market share for Windows, the incumbent - Netscape Navigator - did not stand a chance. However, with it came a dark age for web developers. more

Network Down? Don’t Forget the Angry Subscribers

Whether you're a service provider or subscriber, a broken connection is an ugly situation. Operators need to shift resources to diagnose and fix the problem. Subscribers must find another way to get back online and continue with their business. And with the proliferation of cloud storage and Internet-based communication platforms, Internet connectivity is now a necessity for many. So when a disruption occurs, the angry calls are guaranteed. more

A Note on Subscriptions with Introductory Pricing

Over the years, I've kept tabs on residential Internet services in my local area (Vancouver, BC) and noticed that almost all providers have the following "limited time offer"... On the surface, this sounds like a great way to entice users to sign up -- or more importantly, switch over. But are we missing something here? After the initial discounted rate, subscribers receive a friendly reminder of what their subscription actually costs. And chances are, they're not going to be happy with their next bill. more