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Sales Manager at Incognito Software Systems
Joined on August 9, 2013
Total Post Views: 12,255
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Except where otherwise noted, all postings by Jin Yip Kong on CircleID are licensed under a Creative Commons License.
You don't always need to dazzle consumers -- but you do need to deliver what they want, when they want it, or else risk being left behind. The crux of service activation is to provide requested services to the subscriber in the shortest possible timeframe. The rise in multi-play service offerings can sometimes make this goal difficult, with service fulfilment involving multiple back-end components, including billing, provisioning, activation, monitoring, and diagnostics, as well as different technology types. more
The future of broadband was the main focus of The Independent Show 2013. In particular, the event highlighted how the convergence of video, phone, Internet, and wireless broadband is shaping the industry. As with previous years, the show focused strongly on the programming community and there was no shortage of new, emerging programming to keep attendees interested. One of the breakout sessions focused on the growth of high-quality over-the-top (OTT) content distribution and how NCTC members could take advantage of this trend to target subscribers drifting away from traditional cable. more
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