VoIP

Ten Telecom Tsunamis

The telecom industry five years from now will be unrecognizable. The creative destruction of the Internet broadly writ will be even greater than it has been in the last decade. The major telcos, the major television networks, and the major cablecos -- if they still exist at all -- will have very different revenue models than they have today. That's the good scenario... more

Do the IM Protocol Wars Even Matter?

Do you care any more about zillion different IM services? Do you care about the IM protocol wars that have plagued the usage of IM for the last years? Odds are that if you are an IM user like me, you probably don't. Why not? Simple... we've unified the IM services on the client side and basically stopped caring about the various services and protocols. I was reminded of this fact this morning when I received a message saying that an update was available for Adium on my Mac that solved a really annoying disconnection problem with Yahoo!Messenger. more

Managing Internet as a Shared Resource: Reasonable Technical Constraints?

The internet is a shared resource. Different access providers begin mixing traffic at different places, but sooner or later, my internet gets mixed into yours. The Canadian Association of Internet Providers (CAIP) application to the Canadian Radio-television and
Telecommunications Commission (CRTC) seems to acknowledge this shared nature with its reference (at paragraph 50 of its application) to the description of the Gateway Access Service its members resell, a description complete with a graphic of a cloud -- a sign that the resource is being shared... more

Call for Telecom Industry Wake-Up

As many of you know, I'm launching the Emerging Communications (eComm) conference -- taking place next month in Silicon Valley, at the Computer History Museum. Communications innovation has been stagnant, in my opinion, for nearly a decade. Telecommunications and Internet communications both seem to be at somewhat of an impasse. The communications industry needs a forum to help break through the stagnancy and highlight the huge opportunity space that is emerging. The stagnancy has been strikingly more so in telecommunications... more

The Third Stage of the VoIP Rocket Never Fired

Ten years ago was the dawn of Voice over IP (VoIP). The pioneering Israeli company VocalTec had just released its VoIP software for PCs (it was named iPhone, BTW). Industry guru Jeff Pulver (whom I now partner with in FWD) had begun to hold his Voice on the Net (VON) shows. As the founder of VoIP startup ITXC, I was invited to give a keynote at VON in Boston. The evolution of VoIP, I opined with the requisite PowerPoint slides, will be like a three stage rocket. I was right about the first two stages and dead wrong about the third... more

Walks Like a Telco, Yalks Like a Telco… Must be a Telco

Vonage's latest woes are written up by Om Malik in Vonage: How Low Can You Go. More interesting than Om's reportage (Sprint wins case, Vonage ordered to pay damages, stock drops to $1.30) is the commentary afterward, in which one reader takes Om to task for the "gleeful" way in which he reports the demise of the VoIP companies... Boosters made the argument that VoIP was fundamentally cheaper than the TDM systems that phone companies deploy, and so therefore they enjoyed a price advantage in the market place. Anyone in the business of supplying telecom equipment, however, will tell you that the argument is flawed... more

CAN SPAM Applies Even Within a Single Provider

I recently came across a copy of a ruling in the bizarre case of MySpace vs. theglobe.com. Theglobe.com was the ultimate dot.com bubble company. It started up here in Ithaca, and went public at the peak of dot.com hysteria with one of the the greatest one-day price runups ever. Since then they bought and sold a variety of busineses, none of which ever made any money, including the Voiceglo VoIP service which appears to be what the spam was promoting. more

The Search for Net Neutrality

My weekly Law Bytes column (Toronto Star version, freely available version) examines the growing trend toward a two-tiered Internet, which upends the longstanding principle of network neutrality under which ISPs treat all data equally. I argue that the network neutrality principle has served ISPs, Internet companies, and Internet users well. It has enabled ISPs to plausibly argue that they function much like common carriers and that they should therefore be exempt from liability for the content that passes through their systems. ...Notwithstanding its benefits, in recent months ISPs have begun to chip away at the principle. more

Internet Governance: Analogue Solutions to Digital Problems

This is an overview of the booklet, "Internet Governance: Issues, Actors and Divides," recently published by DiploFoundation and the Global Knowledge Partnership. "Internet Governance is not a simple subject. Although it deals with a major symbol of the DIGITAL world, it cannot be handled with a digital - binary logic of true/false and good/bad. Instead, the subject's many subtleties and shades of meaning and perception require an ANALOGUE approach, covering a continuum of options and compromises." Update: This article was reposted with additional information and a new title. more

Phone Always Busy? Must be DDoS on VoIP Network

Amidst the fascinating news from the SCO saga, preparing for SANS London and contributing to the Unix timeline project at Grokline my eyes caught a piece of rather distressing news on the BBC. It appears that BT (British Telecom) intends to move its current phone network to an IP-based network by 2009 thereby sending the circuit-switched technology off to the attic. The real question is: can we guarantee the same level of reliability on VoIP as we had on circuit-switched telephony when the stated aim is to carry both voice and data traffic down the same cables (or fibres more likely)? more

Do You Know Someone Who Should Be in the Internet Hall of Fame? Nominations Now Open Until March 24

Do you know someone who deserves recognition for helping build the Internet in their region or country? Or someone who made the Internet more secure through the work they've done? Or someone who made some major technical innovation that made the Internet faster or better? more

Voice Over IP – an Inflection Point

Voice over IP (VoIP) represents a sharp break from the traditional telephony. The story of VoIP is important in helping us think beyond the simplistic framing of a "digital transition". The first stage of any technology is emulating the old. Indeed, digital telephony was just like traditional analog telephony -- just FBC (Faster, Better Cheaper) but not fundamentally different. Merely changing from analog to digital isn't transformational in itself. But it creates the opportunity for transformation. more

Consumer Technology vs. 5G

5G represents a threat to the level playing field and innovation of the Internet. It is the new face of the battle over network neutrality. At its inception in the 19th-century, the talking telegraph (AKA the telephone) was an amazing feat of engineering using analog technology. One could speak into a microphone in one city and be heard in another city. Accomplishing this required a very large investment in technology. The customers were consumers of the service. more

Societies Running on Quicksand: A Critical Look at Today’s Networks

The last few weeks have reinforced the importance of modern communication networks to societies. Health care providers, schools, governments, and businesses all rely on networks that enable us to connect and collaborate remotely. Had we encountered a similar pandemic ten years ago, we would not have been able to continue our activities on the level that is possible today. more

How a DNS Proxy Service Can Reduce the Risk of VoIP Service Downtime

Consumers are embracing VoIP services now more than ever as they get used to calling over Internet application services such as Skype, Facetime, and Google Hangouts. Market Research Store predict that the global value of the VoIP services market is expected to reach above USD140 billion in 2021, representing a compound annual growth rate of above 9.1% between 2016 and 2021. more