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Examining the Reality of Convergence

If there is one word in the telecommunications that has suffered from over-abuse for many years now, it's convergence. The term has been liberally applied to each successive generation of communications technology for their supposed ability to solve a myriad of service delivery problems within a single unifying converged carriage and service delivery solution. Unfortunately, the underlying reality has always been markedly different from these wondrous promises, and we continue to see an industry that deploys a plethora of service delivery platforms and an equally diverse collection of associated switching and service delivery technologies. One can't help but wonder at the collective gullibility of an industry that continues to herald the convergent attributes of each new generation of communications technology, while at the same time being forced to admit that previous convergent promises have never been realized. more

Centralizing the Net, Monetizing DNS, Getting Trendy?

In a Red Herring Conference held last week in California, Mitch Ratcliffe's offers an analytical overview of an interview held with Stratton Scalovs, VerisSign's CEO..."He then goes on to say that we need to move the complexity back into the center of the Net! He says the edge can't be so complex. Get David Isenberg in here! Ross Mayfield, sitting in front of me, laughs out loud. I am dumbfounded. According to VeriSign, the Net should not be open to any type of application, only applications that rely on single providers of services, like VeriSign. This is troglodyte talk." more

Project GhostNet: Canada (and Google) Save the World from Cyber-Spying - Again!

While most people I know are at either VoiceCon or CTIA this week, this one is worth staying home for. Also, I'm sure all the Skype followers are focused today on the news about working with the iPhone -- and that IS a big story. However -- for very different reasons -- I'm sure you'll find this one of interest too. This was a front page story in today's Globe and Mail, and no doubt many other Canadian dailies... more

Frustrations with VoIP Phone Services

I ought to explain why I've suddenly gone cold on VoIP. It's just I've watched my own behaviour. I've grown tired of the inconsistency of PC VoIP calls, and instead I've reverted to using landlines, mobiles and Jajah (for callback). But I'm still using IM to set up many of those calls! The problem isn't unique to any one client - they're all proving unsuitable for business use with clients (which is most of my telephony needs covered). The worst of all seems to be Skype conference calling... more

Managing Internet as a Shared Resource: Reasonable Technical Constraints?

The internet is a shared resource. Different access providers begin mixing traffic at different places, but sooner or later, my internet gets mixed into yours. The Canadian Association of Internet Providers (CAIP) application to the Canadian Radio-television and
Telecommunications Commission (CRTC) seems to acknowledge this shared nature with its reference (at paragraph 50 of its application) to the description of the Gateway Access Service its members resell, a description complete with a graphic of a cloud -- a sign that the resource is being shared... more

Walks Like a Telco, Yalks Like a Telco… Must be a Telco

Vonage's latest woes are written up by Om Malik in Vonage: How Low Can You Go. More interesting than Om's reportage (Sprint wins case, Vonage ordered to pay damages, stock drops to $1.30) is the commentary afterward, in which one reader takes Om to task for the "gleeful" way in which he reports the demise of the VoIP companies... Boosters made the argument that VoIP was fundamentally cheaper than the TDM systems that phone companies deploy, and so therefore they enjoyed a price advantage in the market place. Anyone in the business of supplying telecom equipment, however, will tell you that the argument is flawed... more

Nortel… The Good News: Web.Alive

Ok, ok - it's pretty hard to ignore the bombshell news that's on front pages everywhere today in Canada. It looks like Nortel is going to seek bankruptcy protection, perhaps as early as today. This may be a minor story in the U.S. business press, but it's a big story in tech/telecom, and a HUGE story here in Canada. You don't need me to tell you what Nortel means to Canada in terms of pride and joy, although that's more of a distant memory these days... more

Skype Takes a SIP of Cisco With UC500 Skype For SIP Certification

It's been a busy month for the folks in the Skype For SIP project. First, back on September 9, Skype announced ShoreTel interoperability. Then last week on September 17, Skype announced interop with the open source SIPFoundry sipXecs product. Today, though, is Skype's biggest announcement yet... more

FCC to Hold Two December Workshops on PSTN Transition to New Technologies

The US Federal Communications Commission (FCC) recently issued a public notice that it will be holding two workshops on the transition of the public switched telephone network (PSTN) to "new technologies" such as voice-over-IP (VoIP). The workshops will be held on December 6 and 14, 2011, at the FCC's office in Washington, DC. The public notice states the goal as... more

SPIT is in Everyone’s Mouth, Though Not Yet in Everyone’s Ears

Spam over Internet Telephony (SPIT) is viewed by many as a daunting threat. SPIT is much more fatal than email spam, for the annoyance and disturbance factor is much higher. Various academic groups and the industry have made some efforts to find ways to mitigate SPIT. Most ideas in that field are leaning on classical IT security concepts such as intrusion detection systems, black-/white-/greylists, Turing tests/computational puzzles, reputation systems, gatekeeper solutions, etc... We identified the lack of a benchmark testbed for SPIT as a serious gap in the current research on the matter, and this motivated us at the to start working on a first tool for that. more

Communications Policy for 2006 and Beyond: VoIP as a Case in Point

In this article, published in the Federal Communications Law Journal (FCLJ), the authors (Reed E. Hundt and Gregory L. Rosston) have proposed sweeping changes to the current telecommunications regulatory regime. With impending reform in telecommunications laws, the authors argue that an important first step is the creation of a bipartisan, independent commission to examine and recommend implementation of more market-oriented communications policy. The following excerpt from the article looks into service competition with respect to VoIP... more

An Introduction to Security and Reliability - What Does It Really Mean?

I co-authored a book in 2005, titled "Extreme Exploits: Advanced Defenses Against Hardcore Hacks." My chapters focused on securing routing protocols such as BGP, and securing systems related to DMZs, firewalls, and network connectivity. As I look back over those chapters, I realize that the basic fundamentals of network security really haven't changed much even though technology has advanced at an incredible pace. "Defense in depth" was a hot catch phrase seven years ago, and it still applies today. more

Understanding the Skype Outage

Skype's official explanation. Phil Wolff has a good set of interpolated comments on the official explanation. There are two things to add... As the Register points out, last Tuesday was Microsoft's monthly patch day and those patches required a re-boot. If we believe Skype that their problem started with excessive login attempts, this is the only plausible explanation on the table... more

Tinkering Without Tampering: Wrestling With Convergence and Communications Policy (Transcript)

Our world finds itself at a critical juncture. Both trillions of dollars and the future of human communications including fundamental access to it are at stake. For telecom operators and media outlets there is not a migratory way from where we are to the future. There is a clear consumer shift underway that runs in the opposite direction to that of telecom and media incumbents; emergent social practice is increasingly clashing with the very structure and desires of incumbent players... It was for these reasons that one of the six keynote speakers invited to Spring 2009 Emerging Communications Conference (eComm) in San Francisco was Richard Whitt, Google's Washington Telecom and Media Counsel. His keynote was entitled, Tinkering without Tampering: Wrestling with Convergence and Communications Policy... more

VoIP: Beyond Digital POTS

I've been involved with VoIP technology since 1996. I've been a public advocate for wideband audio at least since 1997. And I've admired and supported a variety of companies using VoIP to provide innovative services and new user interfaces. But reflecting on the past decade, the only globally significant impact of VoIP has been on prices (by fostering arbitrage). Most VoIP telephony services are just digital POTS... more