It's a familiar story by now: on the 8th of August, 2016, Delta lost power to its Atlanta data center, causing the entire data center to fail. Thousands of flights were cancelled, many more delayed, and tens of thousands of travellers stranded. What's so unusual about this event is in the larger scheme of network engineering, it's not that unusual. If I think back to my time on the Escalation Team at a large vendor, I can think of hundreds of situations like this. And among all those events, there is one point in common: it takes longer to boot the system than it does to fix the initial problem. more
Few people would suggest that much of the life in the U.S. national political scene these days has any nexus to the real world. At national election time, the disconnect and hyperbole in Washington get worse. "Unhinged" seems to be a common term. The recently released GOP platform on "protecting internet freedom" followed up by the "twenty-five advocacy groups" letter to Congressional leaders is definitely an unhinged a journey into the land of the clueless. more
A typical proceeding under the Uniform Domain Name Dispute Resolution Policy (UDRP) consists of a complaint and, sometimes, a response. UDRP Rule 12 makes clear that "further statements or documents from either of the Parties" are appropriate only if "the Panel... request[s], in its sole discretion." In practice, however, such supplemental or additional filings are not uncommon, with the leading UDRP service providers - WIPO and the Forum - issuing guidance about when they may be appropriate. more
ICANN conducted Phase 2 of its Global Consumer Research Survey to determine consumer response to domain names, both legacy and new gTLDs. The ICANN commissioned survey conducted by Nielsen included 5,452 consumers ages 18+ in 24 countries and was conducted in 18 languages. This research was aimed at measuring several variables like TLD awareness, consumers' interaction with sites on classic and new TLDs and their trust in them. more
On many occasions I have written about the dangers of electronic communications in relation to data retention laws, government e-spying and other activities undermining our democracy and our liberty. To date governments still have to come up with evidence that all of this spying on their citizens has prevented any terrorist attacks. Terrorism has been given as the key reason for the government's spying. more
As the federal government grapples with Internet-connected devices and applications that make up the Internet of Things (IoT), the National Institute of Standards and Technology (NIST) is forging ahead to provide "technical leadership" for "the operation, trustworthiness, and lifecycle of IoT". Such efforts complement - and contrast - recent policy efforts at the National Telecommunications and Information Administration (NTIA) and elsewhere to promote IoT innovation while addressing security, privacy, and interoperability. more
Last week we investigated how rich data derived from TR-069 can be used to optimize the service quality of a single access point (AP) within the subscriber premises. Often a service provider will control multiple APs within a multi-dwelling unit, university campus, or other public space. This opens up new doors for optimizing service quality - instead of simply optimizing a single AP, you are now able to control other APs in the vicinity as well. more
Cachivache Media recently reported that the Bitly URL-trimming service had stopped working in Cuba. Cubans had been using the service for several years, so this resulted in many broken links. Cachivache did not know what had happened, but published a traceroute that timed out at an Akamai router. I contacted Akamai, and they said they could not say anything -- they would only talk with their customers -- Bitly in this case. So I contacted Bitly and had an email exchange with one of their support people. more
There is in the Anticybersquatting Consumer Protection Act a provision not expressly found in the UDRP (at least, not in so many words) but the concept is nevertheless present in the Policy by construction... The term "fair use" is typically associated with protected speech (criticism and commentary), fan websites, and nominative use of domain names but it is not limited to those uses. It's a flexible principle in both trademark and copyright law. more
The Network Time Protocol (NTP) has been in the news a number of times over the past couple of years because of attacks on the protocol, vulnerabilities in the daemon, and the use of NTP in DDoS attacks. In each case, the developers of NTP have responded quickly with fixes or recommendations for remediating these attacks. Additionally, the development team has continued to look ahead and has worked to enhance the security of NTP. Unfortunately, that has not translated to an improved security picture for NTP. more
It is amazing that after the dozens of examples of failed business decisions made by telcos in relation to the digital economy, Verizon has clearly not learned any lessons and is willing to waste $4.8 billion in its purchase of Yahoo. This investment will be totally useless and will not provide any new revenue for the telco. They seemed to be attracted by the people-tracking facility (surveillance marketing) that companies such as Yahoo use, and they aim this for their own purposes to attract new advertising revenues. more
The merits of a Registry Service Provider accreditation programs have been debated across the Domain Industry since the most recent round of Domain Name Registries were introduced starting in 2012. This post discusses the early reasoning in support of an accreditation program; changes in the policy considerations between 2012 and now; the effects of competition on the landscape; a suggestion for how such a program might be implemented; and why such a program should be introduced now. more
People have been trying to measure the global diffusion of the Internet and the digital divide between rich and poor nation for twenty five years. The first to do so was Larry Landweber, who noted whether or not a nation had an Internet (or other) connection. It was a binary metric -- yes or no -- and it was suitable to its time because there were only a handful of users who were restricted to teaching and research, using a few applications like email, file transfer, news groups and remote login. more
Earlier today the U.S. Court of Appeals for the DC Circuit issued its decision in Weinstein vs. Iran, a case in which families of terror victims sought to have ICANN turn over control of Iran's .IR ccTLD to plaintiffs. In a unanimous decision the three judge panel stated, "On ICANN's motion, the district court quashed the writs, finding the data unattachable under District of Columbia (D.C.) law. We affirm the district court but on alternative grounds." more
As we have seen in the first installment of this series, TR-069 offers unprecedented visibility into the customer premises network to highlight devices beyond the gateway, and in the case of WiFi, the issues affecting service quality. Insights into the surrounding WIFI landscape alone provide ample data to provision the access point (AP) to operate in a part of the spectrum with the least amount of interference. more
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