Access Providers

Lessons from the O2 Network Outage: The Real Cost of Manual Processes

More than 30 million people lost their data connectivity on December 6, 2018, in the United Kingdom as O2's network suffered from a nationwide service outage. Based on several reports, the incident was caused by a human error at Ericsson, the telecoms supplier responsible for operating certain parts of the O2 network. To compensate for the downtime and tarnished reputation, the O2 management is now reportedly seeking damages of up to a hundred million pounds from Ericsson. more

LTE and Spectrum Stupidity

Mobile operators are counting on Long Term Evolution (LTE) technology to handle surging demand for mobile data access. But LTE developers made some poor choices, cutting spectral efficiency and thus driving up operator costs. LTE was envisioned as an all IP system, but the RF allocations follow the voice-centric approach of earlier generations. While LTE standards allow for either Frequency Division Duplexing (FDD) or Time Division Duplexing (TDD), all initial LTE equipment uses FDD. FDD requires two separate blocks of spectrum... more

DNSSEC Deployment Among ISPs: The Why, How, and What

It's no secret that Comcast has been leading the charge of DNSSEC deployment among ISPs. For the past couple years, Comcast has been testing and pushing for the widespread adoption of DNSSEC. In the spirit of increasing adoption, I thought I would interview the DNS gurus at Comcast to see what they've learned and what advice they would give other ISPs considering DNSSEC deployment. more

The Demand and Supply Imbalance in Telecoms

You can't open a newspaper today, listen to the radio, or watch TV without hearing about the enormous explosion in the use of telecommunications technology - be it fixed or mobile broadband, the internet, social media, smartphones, tablets, wearables, IoT, cloud computing, the list is endless... Yet, at the same time, many telcos and ISPs are struggling to maintain their profitability. This defies economic logic. more

Another Portent of the Decline and Fall of the Telco

The Swedish carrier group Telia has recently announced the sale of its international wholesale business to Polhelm Infra, an infrastructure investment manager jointly owned by a number of Swedish pension funds. Why would a telco operator sell off what was a core part of its operation to a pension fund? The Internet was originally conceived as a telephone network for computers. (I should mention that this was not a concept that was unique to the Internet at the time. more

Knowing Less

The announcement yesterday morning in the Times that New York State AG Andrew Cuomo had reached an agreement with three US network operators (Verizon, Sprint, and Time Warner) about blocking child pornography was both less and more important than it appeared. It's less important in that part of the agreement covers something ISPs already do... more

The New Clearwire

The new Clearwire could be game-changing, but the rules of the game may not be quite as Clearwire presents them. I have been wondering since last July whether something significant would happen in the Google/Sprint world. The deal announcement earlier this weekseems to be that key development... In a nutshell, Sprint will contribute its substantial spectrum licenses in the 2.5 GHz range and its WiMAX-related assets and intellectual property. Google, Intel, Comcast, Time Warner Cable, and Bright House Networks will invest a total of $3.2 billion. more

Guowang Finally Launches Ten Large Production Satellites

In April 2020, The Chinese State Council's executive meeting declared information technology, including satellite Internet, an important part of the "new technology," and in October, China applied for Guowang, a 12,992-satellite Internet service constellation. Subsequently, a few Guowang test satellites were launched, and two other large Chinese constellations were announced, and one, Thousand Sails, already has 54 satellites in orbit. (Thousand Sails launches have had problems with debris and orbit raising, which attests to the immaturity of the Chinese space industry). Finally, Guowang has launched its first production satellites. more

Comcast Unleashes Trial DNS Redirection in Select States

In a post today on Comcast's blog, Chris Griffiths, DNS Engineering Manger, has informed customers that they have begun to role a DNS redirection service -- a controversial service offered by several other ISPs over the years to redirect mistyped URLs to ad-based pages instead of a typical 404 error page. The service called "Domain Name Helper Service" is being launched as a market trial in Arizona, Colorado, New Mexico, Oregon, Texas, Utah, and Washington according to the company. more

As the Comcast Saga Unfolds, Be Careful What You Wish For

Comcast has been in the news recently for deliberately "slowing down" some subscribers and applications in its broadband cable service. There was an article in the Washington Post today updating the case, and there was a recent article in Network World that actually favors the groups filing the complaints and calls for the FCC to crack down on Comcast. more

FCC and Comcast: Reasonably Vague

So, the FCC will recommend that Comcast be "punished" or receive "sanctions" for its peer-to-peer throttling practice. And the network neutrality debate goes on, as does its ambiguities and vagueness. Even if you hate Comcast and agree with the net neutrality argument and the FCC's decision, one thing Comcast is correct in saying is that "reasonable network management" specified by the FCC in network neutrality policy set in 2005 is vague. Actually, the term "network management" by itself is broad before you even try to interpret what is meant by "reasonable", and it is not exactly correct in its application here... more

Bandwidth: Why Fast is Important in a Global Economy

Bandwidth is the basic foundation for Internet traffic as a connector to everything important in our lives. Whether it is basic bandwidth for connecting to family and friends, or a super fast highway for global reach and competitiveness in the business world, bandwidth constitutes the speed at which we connect as a global presence within the expanding sphere of Internet communication. ... To understand why bandwidth is important to all Americans, including personal and business uses, we must understand the different types Internet traffic. more

P2P: Boon, Boondoggle, or Bandwidth Hog?

Depending on whom you ask, peer-to-peer (P2P) services may be the best thing that ever happened to the Internet or a diabolical arbitrage scheme which will ruin all ISPs and bring an end to the Internet as we think we know it. Some famous P2P services include ICQ, Skype, Napster, and BitTorrent. Currently a new P2P service called iPlayer from BBC is causing some consternation and eliciting some threatening growls from British ISPs... more

New Chapter Working Groups Open Closed Doors

One thing was clear from a recent presentation by the new leaders of the SF-Bay Internet Society (ISOC) Chapter Working Groups: inclusion and collaboration will be the key to these groups' success. As Dr. Brandie Nonnecke, the Internet Governance Working Group (WG) Chair said, "We haven't yet cracked the code on what 'multistakeholder' means." But that won't stop her and Dr. Jaclyn Kerr, the Data Protection, Privacy, and Security WG Chair, from trying. more

China on Its Way to Becoming a Formidable Satellite Internet Service Competitor

In a study of the Internet in China in the late 1990s, my colleagues and I observed that "China has been able to execute plans effectively by allocating resources to competing, government-owned enterprises," and Kai-Fu Lee shows that they have pursued a similar strategy with respect to AI. Now they are doing the same with low-Earth orbit (LEO) broadband satellite constellations. more