Access Providers

Lessons from the O2 Network Outage: The Real Cost of Manual Processes

More than 30 million people lost their data connectivity on December 6, 2018, in the United Kingdom as O2's network suffered from a nationwide service outage. Based on several reports, the incident was caused by a human error at Ericsson, the telecoms supplier responsible for operating certain parts of the O2 network. To compensate for the downtime and tarnished reputation, the O2 management is now reportedly seeking damages of up to a hundred million pounds from Ericsson. more

FiberHome: China’s Next Multinational Giant

Wuhan in 1911 led the revolt that overthrew the Qing Dynasty and now hopes to dethrone the world's fiber leaders. China this year or next will surpass Japan as world fiber leader, with estimates as high as 30M homes connected. Wuhan's FiberHome is now #2 in the world according to Infonetics, ahead of Alcatel, Motorola, and Tellabs. more

The Internet and the Cloud Are Going Into Space

Unlike Bezos and Branson, they're going to stay there. Today we have space-based internet access and a terrestrial internet; within ten years, we'll have a space-based internet. Internet traffic will travel more miles in space than on terrestrial fiber. By that time, the great cloud data centers of Google, Amazon, Microsoft, and their competitors and successors will mostly be in orbit as well. Five years from now, this transition will be obvious, accepted, and well underway... more

DNSSEC Deployment Among ISPs: The Why, How, and What

It's no secret that Comcast has been leading the charge of DNSSEC deployment among ISPs. For the past couple years, Comcast has been testing and pushing for the widespread adoption of DNSSEC. In the spirit of increasing adoption, I thought I would interview the DNS gurus at Comcast to see what they've learned and what advice they would give other ISPs considering DNSSEC deployment. more

Comcast Unleashes Trial DNS Redirection in Select States

In a post today on Comcast's blog, Chris Griffiths, DNS Engineering Manger, has informed customers that they have begun to role a DNS redirection service -- a controversial service offered by several other ISPs over the years to redirect mistyped URLs to ad-based pages instead of a typical 404 error page. The service called "Domain Name Helper Service" is being launched as a market trial in Arizona, Colorado, New Mexico, Oregon, Texas, Utah, and Washington according to the company. more

WSIS, Development, and Internet Governance: A Plea for ‘Star Trek’ over ‘Mad Max’

Humanity continues to find itself at a crossroads. Ahead of us lies an uncertain future filled with predictions of imminent doom and ominous prospects along with the wonders of science and technology. Behind us lies a century marked paradoxically by both devastating global conflicts and unparalleled global collaboration. As societies continue to globalize, we are increasingly becoming more connected - to the point where it is difficult, if not impossible, to divorce ourselves from the interconnectivity in contemporary systems of commerce, economics, politics, and culture. more

The Internet Infrastructure in Afghanistan (Event)

Join the upcoming discussion today on the past, present and future of the Internet in Afghanistan in the context of the Middle East. Panelists will address the national and international challenges and opportunities Afghans face in the changing environment of global Internet governance and sanctions laws. more

Two New Chinese Internet Service Constellations and Their Market

China’s plans for low-Earth orbit Internet service constellations began with two projects, Hongyun (156 satellites) and Hongyan (864 satellites). These were eventually sidelined for Guowang, an ambitious, 12,992 satellite constellation that is expected to begin launching satellites this year. But, that is old news. China’s five-year plan designates satellite Internet as a strategic emerging industry and two new constellations have emerged, G60 (12,000 satellites) and Honghu–3 (10,000 satellites). more

P2P: Boon, Boondoggle, or Bandwidth Hog?

Depending on whom you ask, peer-to-peer (P2P) services may be the best thing that ever happened to the Internet or a diabolical arbitrage scheme which will ruin all ISPs and bring an end to the Internet as we think we know it. Some famous P2P services include ICQ, Skype, Napster, and BitTorrent. Currently a new P2P service called iPlayer from BBC is causing some consternation and eliciting some threatening growls from British ISPs... more

FCC and Comcast: Reasonably Vague

So, the FCC will recommend that Comcast be "punished" or receive "sanctions" for its peer-to-peer throttling practice. And the network neutrality debate goes on, as does its ambiguities and vagueness. Even if you hate Comcast and agree with the net neutrality argument and the FCC's decision, one thing Comcast is correct in saying is that "reasonable network management" specified by the FCC in network neutrality policy set in 2005 is vague. Actually, the term "network management" by itself is broad before you even try to interpret what is meant by "reasonable", and it is not exactly correct in its application here... more

Digital Economy + Sharing Economy = Networked Economy

A great deal of discussion is taking place about topics such as the digital economy, sharing economy and networked economy. Obviously these are concepts rather than being well-defined, but they are being used by the various players in the market to argue for or against certain developments. For example, in some of the broadband debates around the world, the digital economy is the key reason why national broadband infrastructure gets developed. more

A Royal Opinion on Carrier Grade NATs

There are still a number of countries who have Queen Elizabeth as their titular head of state. My country, Australia, is one of those countries. It's difficult to understand what exactly her role is these days in the context of Australian governmental matters, and I suspect even in the United Kingdom many folk share my constitutional uncertainty... In the United Kingdom every year the Queen reads a speech prepared by the government of the day, which details the legislative measures that are being proposed by the government for the coming year. Earlier this month the Queen's speech included the following statement in her speech. more

Comcast’s Wrong Approach

Internet Service Providers (ISPs) have to do a lot more than just provide a pipe from your residence to their facilities to assure that you have a good Internet experience. There is a raging debate, inextricable from the debate on Network Neutrality, both on what the proper responsibilities of an ISP are AND what methods are proper for carrying out those responsibilities. more

The One Reason Net Neutrality Can’t Be Implemented

Suppose for a moment that you are the victim of a wicked ISP that engages in disallowed "throttling" under a "neutral" regime for Internet access. You like to access streaming media from a particular "over the top" service provider. By coincidence, the performance of your favoured application drops at the same time your ISP launches a rival content service of its own. You then complain to the regulator, who investigates... It seems like an open-and-shut case of "throttling" resulting in a disallowed "neutrality violation". Or is it? more

China Telecom Accused of Misdirecting Internet Traffic

A paper published by the Naval War College titled, "China's Maxim - Leave No Access Point Unexploited: The Hidden Story of China Telecom's BGP Hijacking," accuses the Chinese government of manipulating BGP routing in order to intercept internet traffic. more