More than a decade ago we predicted that the telecoms industry would be transformed, driven by its own innovations and technological developments. As a result we indicated that in many situations the telecommunications infrastructure would be offered as a service by hardware providers. We also predicted that this would open the way for a better sharing of the infrastructure.
In a previous article, I discussed how telecoms is facing a growing complexity crisis. To resolve this crisis, a new approach is required. Here I explore how that complexity can be tamed... 'Invariants' are things that are meant to be 'true' and stay true over time. Some invariants are imposed upon us by the universe... Others are imposed by people. As engineers, we aim to establish these abstract 'truths' about the system.
The telecoms industry is facing a systemic problem of high operational complexity and excessive cost. We take a look at the root causes, and how to tackle them. Every telco in the world wants to both increase the quality of their customer experience, and also save money by lowering opex and deferring capex. A pervasive industry barrier to achieving this is one of complexity, which exists at many levels.
Reading about the EU Neutrality vote, I'm reminded of the challenge faced by traditional telecommunications regulators in understanding the very concept of the Internet. To put it bluntly zero-rate is a policy framed in terms of Minitel and setting the price based on what phone number is dialed and not at all about the Internet where the value is determined by relationships entirely outside of a network.
Communication service providers around the world are about to embark on an epic journey. A journey which has the potential to be a major game changer for hardware and software vendors alike. The simple concept of decoupling software from hardware, referred to as network functions virtualization (NFV), promises to improve an operator's ability to differentiate themselves from the competition by moving network functions from dedicated appliances to generic commercial off-the-shelf (COTS) servers.
This year's Independent Show summer conference was held in Boston, a place where the accents are strong and you hear great quotes like... If I had to sum up this year's conference with one phrase, it would have to be: out-of-the-box thinking. The keynote speech was given by Professor Bharat Anand of the Harvard School of Business, whose expertise is in the areas of digital strategy, corporate strategy, and media strategy -- in other words, digital marketing. The title was "Lessons from the Digital Transformation of Media".
A great deal of discussion is taking place about topics such as the digital economy, sharing economy and networked economy. Obviously these are concepts rather than being well-defined, but they are being used by the various players in the market to argue for or against certain developments. For example, in some of the broadband debates around the world, the digital economy is the key reason why national broadband infrastructure gets developed.
As much as I am enjoying the new Wire app, there is a fundamental dilemma that Wire faces... as well as Talko, Firefox Hello, Subrosa and every other Over-The-Top (OTT) or WebRTC application that is seeking to become THE way that we communicate via voice, chat and/or video from our mobile phones and desktops. That is: How do they gather the "directory" of people that others want to talk to?
Net Neutrality has become a hot topic in India, following a brief but high-profile national debate instigated by a consultation paper from the Telecom Regulatory Authority of India (TRAI) that solicited views on what net neutrality is, and whether regulations protecting it are needed in India. The paper also hinted at possible regulation of all kinds of online services (like Skype, Uber, or Google) in the future. But no-one could have predicted what happened next...
It is interesting to follow what is happening with triple and quadruple play broadband prices in competitive markets. Through triple and quadruple play, customers are increasingly getting more services for the same money. As most fixed telecoms markets are still largely monopolistic in nature, basic access charges remain high; but good prices are even available in markets with healthy wholesale competition, if one shops around.