Featured Blogs

New TLDs: Finance Dept. Role, Part 2

Last week I wrote about accounting, reporting and promotions. This week, I want to focus on the financial department's role in launching services, renewals and foreign exchange risk management. ... In most businesses, the finance team usually takes a back seat during launch of services as business activity slowly increases in the months that follow. However, in the domain industry, with up to 30 percent of lifetime sales earned in the first three months of launch, it's essential that finance takes a hands-on role from the start. more

The Next Network Policy Battle

I've said it before, and I'll say it again. The biggest threat to the Internet innovation ecosystem from network operators is not discrimination but terms of interconnection. Metered billing, bandwidth caps, and wholesale transit fees can all be implemented consistently with net neutrality rules. And in practice, net neutrality will be limited to "legal" content... more

How to Abolish the DNS Hierarchy… But It’s a Bad Idea

There's been a fair amount of controversy of late about ICANN's decision to dramatically increase the number of top-level domains. With a bit of effort, though and with little disruption to the infrastructure -- we could abolish the issue entirely. Any string whatsoever could be used, and it would all Just Work. That is, it would Just Work in a narrow technical sense; it would hurt innovation and it would likely have serious economic failure modes. more

An ITU Cut and Paste Job for New TLDs Could Cost $150k

It was with great interest that I read a recent announcement about a plan by the International Telecommunications Union (ITU) to publish template answers on a wiki for the 22 questions relating to registry technical operations contained within ICANN's new Top-Level Domain Applicant Guidebook. As someone who has spent the best part of six years following the development of the program (witnessing first-hand each evolution of the Applicant Guidebook) my first thought was one of bemusement... more

America Planning for the Closure of Its Copper Network

In an interesting move the FCC's Technical Advisory Council has outlined the need for setting a 'sunset' date for the closure of the circuit switched network. This is a first step that eventually could lead to the replacement of the PSTN in the USA, rather than letting the network slowly fade into oblivion the FCC proposes the bring the issue in the open so that it can be properly evaluated and discussed. more

The ICANN New gTLD Program is Approved: Now What? How to Submit a Quality Application in 6 Months

On January 12, 2012, the application window opens. Any corporation or organization can submit a request to own a piece of the Internet -- their own top-level domain (TLD). Many reporters are confusing a TLD with a domain name... But with less than six months between now and when an application can first be submitted, many are wondering if there's enough time to do it right. more

Hot Legal Action in Canada!

The best part is ... this isn't one of those 'now that I've got your attention' tricks, like one of those old "free beer" posters; there really is a ton of stuff happening above the 49th parallel this summer. To begin with, as a precursor to Canada's Anti-spam Law coming into effect later this year, the Office of the Privacy Commissioner, the Canadian Radio-television Telecommunications Commission, and Industry Canada have all issued regulations, the latter two in draft form with an RFC. more

Synacor Provides a New Complaint Feedback Loop Service to the Internet Community

Last week, Synacor joined other major mailbox providers by introducing a complaint feedback loop service -- powered by ReturnPath. This increases the number of public complaint feedback loops available today across the internet. more

Email in the World’s Languages - Part III

In our last instalments we discussed the various ways to encode non-ASCII character sets, of which UTF-8 is the winner, and some complex approaches that tried to make UTF-8 mail backward compatible with ASCII mail. After years of experiments, the perhaps surprising consensus is that if you're going to do international mail, you just do it. more

New gTLD Applicants Must Reduce Cognitive Biases

To improve the viability of your application for the recently approved launch of new generic top-level domains (gTLDs), you must reduce decision biases in estimating a new gTLD's expected revenues. To do so, you must either delegate the responsibility to an independent multi-disciplinary team within your company, or seek input from a consultant. more

Email in the World’s Languages - Part II

In our last installment we discussed MIME, Unicode and UTF-8, and IDNA, three things that have brought the Internet and e-mail out of the ASCII and English only era and closer to fully handling all languages. Today we'll look at the surprisingly difficult problems involved in fixing the last bit, internationalized e-mail addresses. more

Why Private Support of Cyber Security Initiatives May Not Work

A fledgling international cyber security alliance is continuing to gather backing from private business, according to a recent article published on ComputerWeekly.com. The International Cyber Security Protection Alliance (ICSPA) aims to support law enforcement agencies in countries that lack the resources to fight cybercrime. Commercial security organizations such as McAfee and Trend Micro are supporting the alliance. more

Focus on gTLD Niches, Not on the Number of Registrations

Applicants for the recently approved launch of new generic top-level domains (gTLDs) should seriously take into account niche markets instead of focusing on the number of registrations. Drawing on failure and success drivers when it comes to Internet start-ups, it becomes clear that the failures of recently introduced generic top-level domains (gTLDs) - such as .biz and .info - are due to their focus on the number of registrations (i.e., scale) instead of focusing on niche markets. On the other hand, start-up successes have been consequences of prudent initial niche strategies. more

The Future of the Internet Economy: Chapter 2

The OECD held a "high-level" meeting in June 2011 that was intended to build upon the OECD Ministerial on The Future of the Internet Economy held in Seoul, Korea in June 2008. I was invited to attend this meeting as part of the delegation from the Internet Technical Advisory Committee (ITAC), and here I'd like to share my impressions of this meeting. This 2 day meeting, "The Internet Economy: Generating Innovation and Growth", had the objective of exploring a number of current issues in the public policy space... more

“Can IP Be Protected in the Internet Age?” Panel Recap from Russian Economic Development Conference

In June, I attended the St. Petersburg International Economic Forum ("SPIEF"), organized by the Russian government's Ministry of Economic Development. This was a major event drawing thousands of participants to St. Petersburg... I participated on a panel entitled "Can IP Be Protected in the Internet Age?" Right away, I trust many of you find the titling odd... more