Featured Blogs

WiFi QoE Assurance with TR-069 - Part 2: Optimizing a Single Access Point

As we have seen in the first installment of this series, TR-069 offers unprecedented visibility into the customer premises network to highlight devices beyond the gateway, and in the case of WiFi, the issues affecting service quality. Insights into the surrounding WIFI landscape alone provide ample data to provision the access point (AP) to operate in a part of the spectrum with the least amount of interference. more

Recursive DNS and You

In the world of DNS, there are two types of DNS servers, 'recursion disabled' and 'recursion enabled'. Recursion disabled servers, when asked to resolve a name, will only answer for names that they are authoritative for. It will absolutely refuse to look up a name it does not have authority over and is ideal for when you don't want it to serve just any query. It isn't, however, very useful for domains you don't know about or have authority over... more

Making the Most of the Cloud: Four Top Tips

Cloud computing is on the rise. International Data Corp. predicts a $195 billion future for public cloud services in just four years. That total is for worldwide spending in 2020 - more than twice the projection for 2016 spending ($96.5 billion). As a result, companies are flocking to both large-scale and niche providers to empower cloud adoption and increase IT efficacy. The problem? Without proper management and oversight, cloud solutions can end up underperforming, hampering IT growth or limiting ROI. more

Experts Call for Caribbean to Make Its Voice Heard on Global Internet Governance

The internet has come to play a vital role in the social and economic development of the Caribbean. Yet, countries in the region are, in the main, relying heavily on external interests to make important decisions about the technical specifications and security of the technology and rules that impact how the Internet is governed. "We find that the Caribbean governments are abdicating their seats at the table in global fora where major decisions are made regarding the future of the Internet. more

Satellite Broadband Rivals: Beyond Starlink’s Dominance

Starlink gets almost all of the satellite press in the U.S., which is fair since the company now serves many homes and RVs with broadband. The company currently has over 4,600 active satellites in orbit, and if it sticks with its original business plan, it will eventually have 30,000. But there are a few other satellite companies working in the broadband space that don't get the press. more

Trust and Insecurity

When I was first advocating home networking at Microsoft, we encountered a problem. The existing systems and applications had implicitly assumed they were inside a safe environment and didn't consider threats from bad actors. Early Windows systems hadn't yet provided file system with access control and other protections though there were some attempts to have separate logins to keep some settings separate. more

Euro 2020 Part Three: Domains (Revisited) and Other Channels

In this final article in the series of studies looking at Euro 2020-related infringements, we revisit domain name infringements and consider activity across other online channels, with a focus on social media and mobile apps. Following the original study, which looked at domains registered before May 2020 with names containing "euro2020" or "euro2021," we analyzed daily activity levels in the period immediately preceding and during the competition. more

ICANN SSAD Proposal Poised to Fail?

After years of work on a proposed standardized system of WHOIS data disclosures (referred to as SSAD), and over a year of operational assessment of the proposal by ICANN itself, the ICANN Board seems poised to reject the proposal. And rightly so. The proposed SSAD is entirely watered down, fractured, and affords no oversight powers to ICANN regarding disclosure decisions that would continue to be left to the complete discretion of individual registrars (the very parties ICANN oversees).  more

Intentional Disruptions to Internet Access Cost Countries $2.4 Billion Last Year

Around the world, digital technology is seen as vital for economic development. In the U.S. alone, the Internet accounts for about six percent of the entire economy. Digital technology has expanded its role in the global economy in recent years, as both developed and developing nations have become increasingly reliant on the Internet. more

Massive African Internet Outage and the Fragility of Undersea Cables

Eight countries in West Africa reported Internet outages after damage was reported to four different undersea fiber cables. The most affected countries are Ivory Coast, Liberia, and Benin, with additional problems caused in Ghana, Nigeria, and Cameroon. Lesser impact was felt in South Africa, Senegal, and Portugal. There has been no official word on what caused the problem, but it's likely due to the shifting of the seabed due to seismic activity. more

Patents and Standards, or: How a Court Case Will Affect Our Everyday Lives

Industry standards are indispensable for today's technology driven economies. Every time we use a mobile phone to place a call, or connect a computer to the Internet at a café, we rely on standardized technology. Most standards are developed over years through the collaboration of numerous engineers from different companies -- the result is a technical document explaining how to make products that can 'interoperate' with one another. As EU Commissioner Neelie Kroes put it: 'Standards are the foundation of interoperability.' more

The Big Questions Facing the Telecom Industry

I took a pause the other day to think about the big issues facing the telecom industry. When I've done that in past years, I always came up with a few major issues and more smaller ones. But we are in such turmoil right now that I rattled off the following list quickly. I can't remember a time when our industry was wrangling with so many major issues at the same time. The industry's performance over the next decade is going to depend upon how we handle these issues. more

Human Rights and the Digital Domain Primer - Part 2

The digital domain encompasses the different spaces and spheres we use to relate and interact with the people and things that surround us using digital technologies. The Universal Declaration of Human Rights, UDHR, as the globally accepted standard, should serve us as the guiding light when it comes to striking the delicate balance between our rights and responsibilities on and offline. more

China Shows Positive Attitude Towards IANA Transition

Observers of IANA transition may have found a remarkably interesting fact that both supporters and opponents of the transition like citing China, along with a small number of other countries, as evidence in favor of their arguments. For supporters, take Larry Strickling as an example, blocking transition benefits China in that it will "intensify their advocacy for government-led or intergovernmental management of the Internet via the United Nations." On the contrary... more

Domain Security Report: Are Global 2000 Companies Doing Enough on Domain Security?

A six year study of Global 2000 firms finds progress on email authentication but worrying gaps elsewhere. Despite rising DMARC adoption, falling DNS redundancy and uneven regional uptake leave companies exposed to domain based attacks. more