Access Providers

ISPs and AI: Enhancing Customer Experience and Network Efficiency

One of the most common questions I've been asked lately is what I think the impact AI will have on the broadband industry. All of the big ISPs in the industry have actively been pursuing the use of AI. For example, AT&T Labs says it is investigating the use of AI to optimize the customer experience and auto-heal the network. Comcast says that it is using AI to help process petabytes of data every day. more

SpaceX Applies for a Constellation Re-Design and Announces Beta Test Dates

This week SpaceX petitioned the FCC to reconfigure their Starlink constellation and Elon Musk outlined their beta testing plan. As shown below, the most significant configuration change is reducing the altitude of four of the five groups of orbital planes by around 50%. The total number of satellites and the number orbiting at a 53-degree inclination, which gives good coverage over relatively affluent regions, are not changed very much. more

Seattle Restores ISP Privacy Rules. Could be First of Many Cities to Defeat FCC’s Privacy Roll Back

The city of Seattle this week will move forward with its own plan to restore broadband user privacy rules despite the recent law passed by U.S. Congress, signed by President Trump in April, which gave ISPs the green light to collect customer data. more

Do-It-Yourself Rural Fiber

I doubt that any elementary school in the US has fiber to the premises, but, in 2013, an elementary school in rural Bhutan was connected to the Internet using optical fiber in the "last mile." They were able to connect the school because the cabling they used, metal-packed armored cable (M-PAC), which is modeled on undersea cables, does not have to be in a protective duct. It is 4mm in diameter, light and flexible, so it can be installed by supervised volunteers or unskilled workers.
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Supporting SpaceX Starlink in Remote Communities

Five companies are developing low-Earth orbit (LEO) broadband satellite constellations, but, as of now, only SpaceX is planning to market directly to consumers. What sorts of support will they require? A pilot study of Starlink connectivity in remote Chilean communities may provide some answers to that question. The Chilean regulator, SUBTEL, has authorized a year-long pilot study of Starlink connectivity in remote, rural communities and is committed to supporting them during the year. more

Predicting Future Broadband Prices

I've been giving a lot of thought lately to the long-term trajectory of broadband prices. This is something that should be considered by anybody who is thinking about competing in a market against a big cable company. It's not an easy question to get your hands around since many factors might affect future rates. The following are some of the major trends that I think must be considered. First is pressure on the big ISPs from Wall Street. more

Behind the Curtain: Making IPv6 Work

Wouldn't it be nice if turning on IPv6 really was 'press one button and the rest is magic' easy? For some things, it is. If you're talking about client-side, enabling an IPv4-only home service on DSL or fibre really can be this simple, because all the heavy lifting is being done inside your ISP: you're not enabling IPv6 in the network, you're turning on the last mile. It was knocking at your door and you just had to let it in. more

From Crisis to Resilience - the Path to Sustainable Communications Infrastructure in the Caribbean

The Caribbean suffered six major storms in 2017, including the record-breaking Category 5 hurricanes Irma and Maria. In the unprecedented destruction, the islands of Dominica and Barbuda lost all communication and telecommunications service, and eight other Caribbean countries were severely disrupted. Each hurricane season wreaks greater devastation than the last, yet decreased telecommunications competition, inadequate regulation, and high national debt burdens in the region yield ever-diminishing infrastructural investment. more

The Issue of Market-Initiated Competition in Telecoms

Many political discussions are taking place all over the world about how to best stimulate national or provincial telecommunications infrastructure investments against the background of current market dynamics. In this context the question often revolves around whether there is a market failure and, if so, does the government have a role to play here to address the matter, or can it be left for the market to sort out. more

Is Teleworking Here to Stay?

Broadband networks are stretched thin today due to the large numbers of adults and students working from home. There are many stories on the web that indicate that a lot of employees are not going to be going back to the office when the pandemic is over. Here are two stories about a trend towards more teleworking from the dozens that a Google search uncovered. more

Will Starlink Harm the Ozone Layer?

There was a paper published in June in the peer-reviewed Geophysical Research Letters titled Potential Ozone Depletion from Satellite Demise During Atmospheric Reentry in the Era of Mega-Constellations. As can be deduced by the lengthy title, scientists have uncovered a new risk coming from the reentry of low-orbit satellites through the atmosphere. more

For the First Time in Recent Internet History a Subsea Cable Across South Atlantic Activated

For the first time in recent Internet history, a new submarine cable carrying live traffic across the South Atlantic was activated, directly connecting South America to Sub-Saharan Africa. more

How IT and Internet Saved Lives in Haiti

Stéphane Bruno writes: "In the first few hours that followed the earthquake, mobile service was completely disrupted. It was almost impossible to place a call, due to the combination of the damages on the cellular networks and the spike in phone calls. However, on some networks, SMS service was still available. People stuck under rubbles started texting to their friends and family (in Haiti and abroad) to tell them they were still alive and needed help. Those friends and family, not knowing what to do, started posting these SOS messages on their social networks, mainly on Facebook." more

Communicating Emotion and Presence: From a Hole in Space to Cuba’s Public-Access Hotspots

Cuba, one of the least connected nations in the world, recently created 35 public-access, WiFi hotspots around the island. While 35 hotspots is a drop in the bucket, this opening is a start and it has been noted in many articles and blog posts. Most of the coverage of the new hotspots has been lackluster and redundant, but an article last month in Miami Herald stands out because it stresses the human and emotional impact of these access points. more

EFF Releases New Tool for Internet Users to Test ISP Interference

In light of today's FCC ruling against Comcast, Electronic Frontier Foundation (EFF) has released a software tool dubbed, "Switzerland," for internet users to check ISP interference of their connections. Fred von Lohmann, EFF Senior Intellectual Property Attorney says: "The sad truth is that the FCC is ill-equipped to detect ISPs interfering with your Internet connection. It's up to concerned Internet users to investigate possible network neutrality violations, and EFF's Switzerland software is designed to help with that effort. Comcast isn't the first, and certainly won't be the last, ISP to meddle surreptitiously with its subscribers' Internet communications for its own benefit." more