Access Providers

Syria’s Undersea Cable Repairs Will Take Down 60% of Nation’s Internet for Close to 10 days

Syrian Telecom has announced that 60 percent of the country's Internet will be down for close to ten days, starting Wednesday. more

Neighbours Create Their Own Internet Service on Orcas Island

Faced with slow and outage-prone Internet access, residents of Orcas Island, one of the San Juan Islands in Washington state, decided to design their own network and built it themselves. more

Latvian ISP Closure Dents Cutwail Botnet ...for a Whole 48 Hours

From MessageLabs' latest report: "Real Host, an ISP based in Riga, Latvia was alleged to be linked to command-and-control servers for infected botnet computers, as well as being linked to malicious websites, phishing websites and 'rogue' anti-virus products. Real Host was disconnected by its upstream providers on 1 August 2009. The impact was immediately felt, where spam volumes dropped briefly by as much as 38% in the subsequent 48-hour period. Much of this spam was linked to the Cutwail botnet, currently one of the largest botnets and responsible for approximately 15-20% of all spam. Its activity levels fell by as much as 90% when Real Host was taken offline, but quickly recovered in a matter of days." more

Massive African Internet Outage and the Fragility of Undersea Cables

Eight countries in West Africa reported Internet outages after damage was reported to four different undersea fiber cables. The most affected countries are Ivory Coast, Liberia, and Benin, with additional problems caused in Ghana, Nigeria, and Cameroon. Lesser impact was felt in South Africa, Senegal, and Portugal. There has been no official word on what caused the problem, but it's likely due to the shifting of the seabed due to seismic activity. more

Quantifying the Benefits of Telemedicine

There was a recent article in JAMA Network Open, part of the monthly journals of the American Medical Association, that reported on a large study to quantify the benefits of using telemedicine with cancer patients. The study was conducted at National Cancer Institute - Designated Comprehensive Cancer Center in Florida from April 2020 through June 2021. The study wanted to quantify the cost savings for patients that were able to conduct visits via telehealth rather than drive to the cancer center. more

Experience is Paramount at the 2017 ANGA COM

Right as May turned into June, we joined thousands of attendees at the latest edition of ANGA COM in Cologne, Germany. Over the course of three days, I had the opportunity to listen and gain insights on the challenges faced today in the industry. As we're already aware, data consumption and demand continue to march upwards. This is further evident by the sheer amount of FTTx-related vendors and solutions present at the show. Cable service providers can look at DOCSIS 3.1 or tilt their HFC towards FTTx. more

The Trade War for Undersea Fiber

A recent article by Joe Brock for Reuters describes a new geopolitical battle over undersea fibers. There are about 400 undersea fiber routes that cross oceans and that connect the world with fiber. This is a huge business, and about 95% of all international broadband traffic passes through the undersea fibers. more

SEACOM Lights Up Eastern Africa

The SEACOM submarine cable, completed in the past 24 hours, is the first modern submarine cable connecting to eastern Africa, and the first of an unprecedented wave of new cable projects on both the eastern and western coasts of Africa. Approximately USD2.4 billion in new submarine cable projects are scheduled for completion by the end of 2011. The plans for so many new cables reflect both Africa's lack of international communications infrastructure, and soaring capacity requirements. more

Network Down? Don’t Forget the Angry Subscribers

Whether you're a service provider or subscriber, a broken connection is an ugly situation. Operators need to shift resources to diagnose and fix the problem. Subscribers must find another way to get back online and continue with their business. And with the proliferation of cloud storage and Internet-based communication platforms, Internet connectivity is now a necessity for many. So when a disruption occurs, the angry calls are guaranteed. more

Civilian Tech Mobilization in Ukraine

As was the case in the US during World War II, civilian volunteers are making important contributions to the Ukrainian war effort. On February 8, 2022, the first truckload of Starlink terminals arrived in Kyiv. A week later they were being used. By April 2022, there were 5,000 terminals in Ukraine, and 42,000 as of April 2023. (At this point, SpaceX and Ukraine have gone silent. Neither ChatGPT4, Gemini, Copilot, Perplexity, nor I could not find a current terminal count). more

Four Crucial Questions to Ask When Considering Telecom M&A

Many industries have gone back to pre-COVID days but not telecom or their supporting technology partners. In fact, the pandemic gave a modern-day meaning to the decades-old iconic long-distance campaign to "reach out and touch someone." With so many months (and even years) of remote and isolated living, telecom audio and voice communications became the heroes of the era, bringing us together and forever changing our options in socializing and doing business. more

The Cuban Internet in the Aftermath of the Anti-Government Protests

In an earlier post, I looked at the use of the Internet by anti-government protesters last month and the government's attempt to block them. Now, a few weeks later, let's see how the Internet changed after my July 18 post. The protesters used messaging and social media services, which the government tried to block, and posted images and videos of protests around the island. more

It’s Time to Change the US’ Cuba-Internet Strategy

In a post last week, I advised Cuban President Díaz-Canel that investment in fixed broadband Internet would benefit both the Cuban people and his regime. This week, I've got advice for US President Biden -- don't try to out-pander the Republicans and call President Díaz-Canel's bluff by offering support for fixed broadband. What won't work... more

The History of Broadband Price Competition

It's sometimes easy to forget that the broadband business is just over twenty-five years old. The telephone companies had a monopoly on copper-based technologies until Congress passed the Telecommunication Act of 1996, which forced the big telephone companies to allow competition for copper-based broadband services. more

Internet Society Calls for Restoration of Full Internet Access in Turkey

Internet Society President and CEO, Kathy Brown, issued the following statement in light of recent Internet disruptions in Turkey. more