One of the most interesting outcomes of the COVID-19 crisis has been a huge resurgence of telephone calls. While broadband usage is up 40% or more in some markets, the volumes of traditional voice calls have skyrocketed. Verizon says it's now seeing an average of 800 million calls per day, which is double the number of calls made on the last Mother's Day. Verizon also says the average length of calls has increased by one-third over recent averages. more
This week SpaceX petitioned the FCC to reconfigure their Starlink constellation and Elon Musk outlined their beta testing plan. As shown below, the most significant configuration change is reducing the altitude of four of the five groups of orbital planes by around 50%. The total number of satellites and the number orbiting at a 53-degree inclination, which gives good coverage over relatively affluent regions, are not changed very much. more
The traditional cable TV industry had a miserable 2019. Collectively the biggest cable TV providers in U.S. lost over 5.9 million subscribers during the year, almost 7% of the total customer base. The impacts of COVID-19, along with the already existing trends in the industry, spell bad news for the industry in 2020. I expect that customer losses will accelerate over 2019 levels. more
The Caribbean needs more robust infrastructure to support the delivery of local online services during the COVID-19 pandemic and for crises to come. Public health and safety mandates, from social distancing and quarantines to stay-at-home orders and curfews, have confined an estimated one billion persons to their homes globally. The sudden restrictions on social movement have created a reliance on the Internet and technology-enabled services. This should come as no surprise. more
While it might still be too early to make predictions, there are dozens of articles on the web predicting how the COVID-19 pandemic might change our long-term behavior. Here are some of the more interesting predictions I've seen that involve broadband and telecom... Millions of people were sent home for work or school to homes that didn't have good broadband. These folks have been telling the world for years that they don't have good broadband... more
The final numbers are in for 2019 and the largest cable providers collectively lost over 5.9 million customers for the year - a loss of almost 7% of customers. The numbers below come from Leichtman Research Group which compiles these numbers from reports made to investors, except for Cox which is estimated. The numbers reported are for the largest cable providers, and Leichtman estimates that these companies represent 95% of all cable customers in the country. more
All of the major ISPs that were enforcing data caps have lifted those caps in response to the COVID-19 crisis. This includes AT&T, Comcast, Cox, Mediacom, and CenturyLink. All of these companies justified data caps as a network management tool that was in place to discourage overuse of the network. That argument no longer holds water if these ISPs eliminate them during a crisis that is overtaxing networks more than we are likely to ever see again. more
In a previous blog post I mentioned that the FCC had taken away restrictions to allow broadband supplied by E-Rate funding to be used to provide free WiFi for the public. That's a good idea that will provide some relief for areas with little or no other broadband. But the announcement raises a more fundamental question - why was such a restriction in place to begin with? more
The coronavirus pandemic has, in the most emphatic way, shown us all just how interconnected everything and everyone is. A worldwide race is underway to minimize human interactions in order to avoid a global catastrophe. The inescapable consequence of these initiatives is an unprecedented shut down of the local, regional and global economy. The latest cost estimate to save the global economy is now at $7 trillion and climbing. more
I've been at a bit of a loss over the last few days on what to write about, because suddenly newspapers, blogs, and social media are full of stories of how impossible it is for some students to work at home during the COVID-19 shutdowns. I've been writing this topic for years, and there doesn't seem to be a lot I can add right now - because the endless testimonials from students and families struggling with the issue speak louder than anything I can say. more
The March 19, 2020, guidance from the U.S. Department of Homeland Security's Cybersecurity and Infrastructure Security Agency (CISA) declared what global citizens appreciate more each day as the COVID-19 pandemic crisis unfolds: "Functioning critical infrastructure is imperative during the response to the COVID-19 emergency for both public health and safety as well as community well-being." more
This is the question being asked all across the industry as the volume of data traffic has leaped upward due to students and employees working from their homes. We got our first glimpse of the impact of the crisis when Verizon announced a week into the crisis that they were seeing a 22% increase in data traffic in their network. More recently, AT&T announced a 27% increase in network traffic. more
OneWeb has filed for Chapter 11 bankruptcy. OneWeb CEO Adrian Steckel stated that they were "close to obtaining financing" but failed as a "consequence of the economic impact of the COVID-19 crisis." That is plausible, but they were also far behind SpaceX Starlink in launch cost and capacity. (SpaceX, remains open as an essential industry working on defense contracts, but two employees have tested positive for COVID-19) and financial analyst Tim Farrar said SpaceX faced a "near-term cash problem" even before the pandemic). more
The recent Cisco Annual Internet Report for 2018–2023 had one chart that I found intriguing. The purpose of Cisco's report is to look at the future of broadband usage, and the report included a chart showing the amount of bandwidth needed for various web functions. To me, this list was reminiscent of the list that the FCC made in 2015 when they set the definition of broadband at 25/3 Mbps -- except that all of the items on this list require more bandwidth than the functions the FCC foresaw just five years ago. more
The FCC's Wireless Telecommunications Bureau today granted temporary spectrum access to 33 wireless Internet service providers serving 330 counties in the U.S. to help them serve rural communities facing an increase in broadband needs during the COVID-19 pandemic. more
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