Have you ever purchased a new electronic device, taken it home, excitedly unwrapped it and switched it on, only to discover that something is wrong and you need to phone customer support? This scenario is all-too-common in the broadband services industry, and unfortunately, it's usually the service provider who takes the blame. New customers will often purchase gateways from third parties or redistributors without knowing that the device's firmware is out of date. more
SpaceX and OneWeb are formidable, experienced competitors in a race to become global Internet service providers using satellite constellations -- routers in space. I posted a status report on SpaceX last week, now let's look at OneWeb. OneWeb founder and executive chairman Greg Wyler has extensive experience with networking in developing nations. In 2003 his company, Terracom, signed a contract to connect Rwandan schools, government institutions, and homes. more
Deep Blue Cable is planning a Caribbean cable - phase one, the solid line shown on the map, bypasses Cuba but phase two shows two Cuban landing points. The phase two cities are not shown, but one appears to be near Havana and the other near Playa Girón. The phase one route survey is underway. Cable installation will begin in September 2018, and it is scheduled to be ready for service in December 2019. more
How much visibility do you have over service activation processes? For many service providers, the answer to that question is bleak. The sad truth is that visibility over service activation processes, including errors and misconfigurations, is lacking in many Tier 3, Tier 2, and even Tier 1 organizations. Today's operators often turn to multiple siloed systems when attempting to ensure that services are activated accurately, on time, and are working as promised. more
I've been following the efforts of SpaceX and OneWeb to become global Internet service providers using constellations of low-Earth orbit (LEO) satellites for some time. Launch times are getting close, so I'm posting a status update on SpaceX's project... The Senate Committee on Commerce, Science, and Transportation held a hearing titled "Investing in America's Broadband Infrastructure: Exploring Ways to Reduce Barriers to Deployment" on May 3, 2017, and one of the expert witnesses was Patricia Cooper, SpaceX Vice President, Satellite Government Affairs. more
Last week, I had the honor of moderating an engaging panel discussion at Mozilla on the need for community networks and the important role they can play in bridging the digital divide. The panel highlighted the success stories of some of the existing California-based initiatives that are actively working toward building solutions to get under-served communities online. more
A group of over 190 Internet engineers, pioneers, and technologists today filed joint comments with the Federal Communications Commission (FCC) explaining "Technical Flaws in the FCC's Notice of Proposed Rule-making and the Need for the Light-Touch, Bright-Line Rules from the Open Internet Order." more
Over the next decade which companies do you think will be better able to exercise monopoly power? Amazon, T&T, Comcast, Facebook, Google, Regional phone companies, or Verizon? If you'd asked me this question in 2000, I would've picked AT&T, Comcast, Verizon, and regional phone companies. They are part of local duopolies for wired infrastructure. more
Google and Facebook, two companies that generally stay on the other side of the Net Neutrality debate, have told reporters they will be participating in the July 12th net neutrality protest. more
With all of the current turbulence in the American society, it is no wonder that its telecommunications market is also under severe pressure. In his election campaign, Trump promised his American supporters to make changes to what he called the Washington swamp, but it has become clear that the opposite is happening. While in previous Administrations lobbyists were at least somewhat separated from the politicians, now many of these lobbyists are actually part of the Trump Administration. more
We all take the predictability and reliability of other utilities for granted. So why is broadband such a frustrating exception? Why do our Skype calls fail mid-way? What makes Netflix buffer like crazy? How come our gaming sessions are so laggy? Imagine if the design of your electrical supply was optimised to apply the biggest possible voltage and current to anything that was plugged in. That would clearly be ridiculous! more
Internet connectivity is the great enabler of the 21st century global economy. Studies worldwide unequivocally link increases in Internet penetration rates and expansion of Internet infrastructure to improved education, employment rates, and overall GDP development. Over the next decade, the Internet will reinvent itself yet again in ways we can only imagine today, and cloud computing will be the primary operating platform of this revolution. more
ETECSA, Cuba's telecom provider and sole operator of fixed telephony, mobile, and data in the country, is rolling out 3G mobile service in Havana and elsewhere in the country. Telegeography reports there are now 229 3G base stations in Cuba... ETECSA says 3G coverage is available in all of Havana, provincial capitals and tourist resorts. AT&T says there is GSM/GPRS coverage for 85% of national territory. more
A paper published by researchers from the Chinese Academy of Sciences, reports a successful demonstration of satellite-based entanglement distribution to receiver stations separated by more than 1200 km -- the results illustrate the possibility of a future global quantum communication network. more
Right as May turned into June, we joined thousands of attendees at the latest edition of ANGA COM in Cologne, Germany. Over the course of three days, I had the opportunity to listen and gain insights on the challenges faced today in the industry. As we're already aware, data consumption and demand continue to march upwards. This is further evident by the sheer amount of FTTx-related vendors and solutions present at the show. Cable service providers can look at DOCSIS 3.1 or tilt their HFC towards FTTx. more
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