There is currently a heated discussion going on in Europe, and particularly here in Germany, about the use of COVID-19 digital tracing apps, a discussion that shows us how much the Internet has become a matter of life and death. The uses for such apps are undeniable, but the idea of deployment still meets with popular resistance. Sensitized by countless leaks and hacks, and chafing under restrictions in their freedom of movement, people are concerned that even the last zones of privacy are to be monitored, and that the personal data collected could be misused. more
For our final blog in this series, looking at the online risks associated with COVID-19, we focus on social media. The popularity of social media channels means that they are extremely susceptible to exploitation by cybercriminals and other infringers, particularly during the coronavirus crisis. In an earlier post in this series, we discussed the use of social media for the distribution of phishing-related content, but CSC has also noted marked activity relating to the creation of fake accounts. more
The traditional cable TV industry had a miserable 2019. Collectively the biggest cable TV providers in U.S. lost over 5.9 million subscribers during the year, almost 7% of the total customer base. The impacts of COVID-19, along with the already existing trends in the industry, spell bad news for the industry in 2020. I expect that customer losses will accelerate over 2019 levels. more
The Caribbean needs more robust infrastructure to support the delivery of local online services during the COVID-19 pandemic and for crises to come. Public health and safety mandates, from social distancing and quarantines to stay-at-home orders and curfews, have confined an estimated one billion persons to their homes globally. The sudden restrictions on social movement have created a reliance on the Internet and technology-enabled services. This should come as no surprise. more
In part four of this series of posts looking at emerging internet content relating to coronavirus, we explore phishing. In times of crisis, cyber criminals invariably take advantage of the growing concerns of the public. In the case of the coronavirus, they have done so by sending phishing emails that play on the fears surrounding the spread of the illness. A number of reports have emerged of emails purporting to provide advice or assistance relating to COVID-19... more
While the March report from ICANN's Domain Abuse Activity Reporting system show a general reduction in second-level gTLD domain names identified as being used in phishing, malware distribution, and botnet command and control, it has been widely reported that criminals are taking advantage of the global COVID-19 pandemic by launching malicious online campaigns. There have also been numerous reports of spikes in the use of COVID-19-related domain names for DNS Abuse. more
Now that we are all working from home (WFH), the need for encryption must also increase in priority and awareness. Zoom's popular video conferencing solution got in hot water because they promised "end-to-end" encryption but didn't deliver on it - prompting some organizations to ban it from use altogether. Encryption protects confidential information from being exposed in transmission, providing a secure way for the intended recipient to get the information without snooping by others. more
While it might still be too early to make predictions, there are dozens of articles on the web predicting how the COVID-19 pandemic might change our long-term behavior. Here are some of the more interesting predictions I've seen that involve broadband and telecom... Millions of people were sent home for work or school to homes that didn't have good broadband. These folks have been telling the world for years that they don't have good broadband... more
The Coronavirus pandemic has profound impact on every aspect of every person's life. We all have turned to the Internet to stay informed on this one subject. Unfortunately, the Internet community is not equipped to organize the Internet around one subject. Governments and businesses are reorganizing their websites daily to make new paths to new coronavirus information on many topics suitable for their many audiences. more
In part three of this series of posts looking at emerging internet content relating to coronavirus, we turn our attention to mobile apps - another digital content channel that can be used by criminals to take advantage of people's fears about the health emergency for their own gain.One of the most common attack vectors we have found in our analysis is the use of apps purporting to track global progression of COVID-19, or provide other information, but which instead incorporate malicious content. more
At first glance, the COVID-19 pandemic would seem to be great news for tech companies. Depending on which set of statistics you look at, internet usage has spiked by up to seventy percent over the past month as people around the globe are forced to work, socialize, and entertain themselves at home. However, it's not all good news for tech companies. more
In early April, I had a routine consultation with my electrophysiologist at Nuvance Health via telehealth. Nuvance uses telehealth technology from American Well. In preparation for the consult, I took my blood pressure with a Qardio cuff and my iPhone, weighed myself on the Fitbit scale, and took a 30-second ECG with the Apple Watch. A nurse called 15 minutes before my appointment and took the information for input to the Electronic Health Record. more
During the last week, Google says it has been seeing 18 million malware and phishing emails related to COVID-19 daily. This, the company reported today, "is in addition to more than 240 million COVID-related daily spam messages." more
Nobody loves a good crisis more than a hacker and, by anyone's definition, coronavirus is a big, fat stinking crisis that almost everyone on earth is sitting in the middle of. For most of us, a crisis brings out the best. First responders and the healthcare systems are replete with stories of superhuman sacrifice and commitment to others. Unfortunately, it is this commitment to the work at hand that puts cybersecurity on the back burner and increases the chance of a breach, break-in, or general mischief. more
In the midst of the coronavirus crisis and the partial or total quarantines happening around the world, more people are turning to eCommerce for their purchases. This, combined with the increased demand for healthcare and healthcare-related products, is causing surges of activity on online marketplaces. Perhaps least surprising is the growth in the number of listings for cleaning and hygiene products (e.g., hand sanitizer), as well as facemasks... more
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