The Washington Post recently published an article with a series of graphs showing the impact of the pandemic on various economic indicators, including unemployment, wages, air travel, grocery prices, home prices, and consumer sentiment. The article got me thinking about the impact of the pandemic on the broadband industry, and several important changes emerged from our collective pandemic experience. more
Phishing scams are nothing new in the online security world and show no signs of subsiding. The scam starts when a fraudster sends a communication purporting to originate from a trusted provider and encourages the recipient, often with a conveyed sense of urgency, to click a link. That link leads to a fake site, usually intended to collect confidential login credentials or other personal information. In similar scams, the mail may encourage the recipient to open an attachment loaded with malicious content. more
The pandemic made it clear that the millions of homes with no broadband or poor broadband were cut off from taking the office or the school home. But the pandemic also showed many additional millions of homes that their current ISP connection isn't up to snuff for working or doing schoolwork from home. Families often found that multiple adults and students couldn't share the bandwidth at the same time. more
ICANN's founding promise and mandate are optimistic -- ensure a stable and secure internet that benefits the internet community as a whole. Recent months, however, have highlighted the uncomfortable truth that ICANN's and the industry's approach to DNS abuse is actually moving backward, ignoring growing problems, abdicating on important policy issues, and making excuses for not acting. Further, the impending failure of ICANN's new WHOIS policy to address cybersecurity concerns will add fuel to the fire, resulting in accelerating DNS abuse that harms internet users across the globe. more
The outbreak of COVID-19 has caused worldwide disruption -- for whole nations and their economies. Unfortunately, there will be some side effects for businesses. A number of brands will disappear from the streets and shelves, as businesses that fail to weather the storm will have to fold. Companies that do survive will likely focus more on their core markets, pulling brands out of higher risk, less profitable markets... more
During the recent pandemic, many homes came face-to-face with the realization that their home broadband connection is inadequate. Many students trying to finish the school year and people trying to work from home found that their broadband connection would not allow them to connect and maintain connections to school and work servers. Even families who thought they had good broadband found they were unable to maintain multiple connections for these purposes. more
When UN Secretary-General Antonio Guterres announced in January 2020 that he was preparing a global "roadmap for digital cooperation," he had no idea that six months later, the world had made a quantum leap into the digital age. Home office, distance learning, online shopping, and video conferencing have been around for a long time, but the standstill of the real world during the pandemic has led to an unexpected expansion of the virtual world. more
Broadband networks are stretched thin today due to the large numbers of adults and students working from home. There are many stories on the web that indicate that a lot of employees are not going to be going back to the office when the pandemic is over. Here are two stories about a trend towards more teleworking from the dozens that a Google search uncovered. more
Businesses across Europe face a new and challenging situation not seen in generations. A mass lockdown of society due to the coronavirus pandemic with thousands of businesses having been forced to send employees home. The societal impact is broad and deep; however, for ccTLD registries, beyond changes to how staff work, other business effects so far seem minimal. One aspect of registry business may, however, be changing. more
Carriers continue to report on the impact of COVID-19 on their networks. One of the more interesting statistics that caught my eye was when Comcast reported that upload traffic on their network was up 33% since March 1. Comcast joins the rest of big ISPs in saying that their networks are handling the increased traffic volumes. By 'handling' the volumes, they mean that their networks are not crashing and shutting down. But I think there is a whole lot more to these headlines than what they are telling the public. more
Back around the turn of the century, the Internet reduced international communication costs by 99% in just a couple of years. In 1998 phone calls to China and India from the US cost more than $1.00/minute and data communication costs were similarly high. International supply chains were very difficult to set up and costly to manage because of the cost of communication. more
Like measuring COVID's impact, so too measuring the impact of COVID-related abuse on the Internet is difficult, there are those that would foolishly dismiss the danger entirely, others over-state the problem, perhaps to prompt sales of tools and services. The amount and type of abuse varies from network to network, and to declare everything is fine based on one world-view you believe to be ubiquitous, or that the sky is falling based upon another, extrapolated to 'everybody else' is simply poor analysis. more
In my last blog post about Zoom, I noted that the company says "that critics have misunderstood how they do encryption." New research from Citizen Lab show that not only were the critics correct, Zoom's design shows that they're completely ignorant about encryption. When companies roll their own crypto, I expect it to have flaws. I don't expect those flaws to be errors I'd find unacceptable in an introductory undergraduate class, but that's what happened here. more
Zoom - one of the hottest companies on the planet right now, as businesses, schools, and individuals switch to various forms of teleconferencing due to the pandemic - has come in for much criticism due to assorted security and privacy flaws. Some of the problems are real but easily fixable, some are due to a mismatch between what Zoom was intended for and how it's being used now - and some are worrisome. more
The video-conferencing company Zoom is facing a class-action suit filed on Tuesday accusing it of overstating its privacy standards and failing to disclose that its service was not end-to-end encrypted. more