Policy & Regulation

You Cannot Tell Your Customers to ‘Shut Up’ Anymore - Consumer Review Fairness Act Signed Into Law

Bad idea: Set up a business and provide poor goods or services; receive bad reviews online for your poor goods or services. Worse idea: Instead of treating your customers' feedback as free expert advice and listening to their suggestions on how to improve your business, sue your customers -- experience the Streisand Effect -- resulting in increased media coverage highlighting your lousy goods, service, and treatment of customers. Ensure that negatives reviews of your business get the widest exposure possible.

Will Harding’s Mistakes in International Telecommunication Cooperation be Repeated?

The International Telecommunication Union recently began a well-deserved celebration of one of the real success stories in international cooperation -- the 110th anniversary of the Radio Regulations as a treaty instrument. An ITU publication describes the historical highlights. Global cooperation among governments in managing radio spectrum via the Radio Regulations has been generally regarded as essential from the outset in the early years of the 20th Century and remains so today.

Where is the Standard ‘Socket’ for Broadband?

When you plug into a broadband socket, what you are accessing is a distributed computing service that supplies information exchange. What is the service description and interface definition? For inspiration, we can look at the UK power plug. One of the great unsung fit-for-purpose innovations in British society is the BS1363 13 ampere power plug and socket. This is superior to other plugs by virtue of its solid construction and safe design.

From ICANN57 Hyderabad to the 3rd WIC Wuzhen Summit: A Moment of Consensus on Internet Governance

Two events that happened last month deserve an additional note. One is the ICANN57 conference held in Hyderabad on November 3-9. The other is the 3rd World Internet Conference Wuzhen Summit held in Zhejiang Province on November 16-18. Though being completely overwhelmed by the result of President election in the United States, both events mark the victory of non-state actors and serve as good news for the community.

Overseas TLD Registries Licensed by Chinese Government

It was reported that .XYZ, .CLUB and .VIP have obtained official license from the Chinese government. The approval notices can be found on the website of the Ministry of Industry and Information Technology ("MIIT"), the domain name regulator in China. It is the first batch of overseas top-level domains (TLD) being officially approved. Previously, only two legacy TLDs -- .COM and .NET -- have been issued such approval. The "green light" means that Chinese registrars are able to sell these domains legally in China.

Likely and Behind the Scenes Changes at the FCC

It should come as no surprise that the Federal Communications Commission will substantially change its regulatory approach, wingspan and philosophy under a Trump appointed Chairman. One can readily predict that the new FCC will largely undo what has transpired in previous years. However, that conclusion warrants greater calibration.

Shadow Regulations and You: One More Way the Internet’s Integrity Can Be Won

Even those who care about net neutrality might not have heard of the aptly-called Shadow Regulations. These back-room agreements among companies regulate Internet content for a number of legitimate issues, including curbing hate speech, terrorism, and protecting intellectual property and the safety of children. While in name they may be noble, in actuality there are very serious concerns that Shadow Regulations are implemented without the transparency, accountability, and inclusion of stakeholders necessary to protect free speech on the Internet.

Data Breaches and You: ISOC Global Internet Report 2016 Explains Critical Steps You Need to Take Now

Data breaches are the oil spills of the digital economy. Over 429 million people were affected by reported data breaches in 2015 -- and that number is certain to grow even higher in 2016. These large-scale data breaches along with uncertainties about the use of our data, cybercrime, surveillance and other online threats are eroding trust on the Internet.

A Real-Names Domain Registration Policy Would Discourage Political Lying

I've discussed the role of the Internet in creating and propagating lies in a previous post, noting that Donald Trump lied more frequently than Hillary Clinton or Bernie Sanders during the campaign. Now let's look at fake news like the claim that Pope Francis had endorsed Trump. The fake post features the following image and includes a "statement" by the Pope in which he explains his decision.

How Bubbles Decide Elections

The victory of Trump left the world perplexed, it did not take long to appear texts blaming Facebook and its bubble for the unexpected result. The "bubble", a theme that circulated more for the academic and technical spheres gained an unusual popularity in the last days, never saw so many texts on the subject published in such a short space of time, and in the recognized spaces of global journalism.