One of the ongoing recommendations to improve deliverability is to send email that is timely and relevant to the recipient. The idea being that if you send mail a recipient wants, they're more likely to interact with it in a way that signals to the mailbox provider that the message is wanted. The baseline for that, at least whenever I've talked about timely and relevant, is that the recipient asked for mail from you in the first place. more
It is both amusing and dismaying. Last year, Congress passed Ray Baum's Act telling the FCC to do something about those pesky incoming foreign SPAM calls and texts with the fake callerIDs. The FCC a couple of weeks ago responded with a chest thumping Report and Order claiming it has "extraterritorial jurisdiction" that is does not have, and promising it will do something. Don't hold your breath on that one. more
One of the fascinating parts of my job is seeing how different groups in email have radically disparate points of view. A current example is how much value senders put on spamtraps compared to ISPs and filtering companies. I understand why this is. In all too many cases, when a sender asks why they're mail is going to bulk or being blocked, the answer is "you're hitting spamtraps." The thing is, spamtraps are almost never the only reason mail is being blocked. more
Want to be a cybersleuth and track down hackers? It may sound ambitious considering that malevolent entities are extremely clever, and tracing them requires certain skills that may not be easy to build for the typical computer user. But then again, the best defense is offense. And learning the basics of sniffing out cybercriminals may not only be necessary nowadays, it has become essential for survival on the Web. So where can you begin? more
Many companies have the occasional "oops" where they send email they probably shouldn't have. This can often cause a decrease in reputation and subsequent delivery problems. Some companies rush to fix things by changing domains. Brand new domains, those registered less than 30 days, have really bad reputations. Blame the spammers and scammers who exploited a loophole and sent tons of untraceable spam from newly registered domains that they then abandoned without paying for them. more
I have recently become aware of a blog post from Recorded Future that attempts to analyze the effects of the GDPR on online security. Unfortunately, it starts by asking an irrelevant question and then goes on to use irrelevant metrics to come to a meaningless answer. The premise of Recorded Future's article - that spammers would send more spam and register more domains because GDPR came into effect - tells us nothing useful about how GDPR affects anything. It's the wrong question... more
Hi! My name is spamfighter. I investigate spam and phish in a post-GDPR dystopia. Recently, I invented Fire, to save you millions of €uros. One day, my Boss suggested I automate some of my processes. I, for one, welcome our Robot Overlords (and a happy boss), but I can be exacting about the tools I use. Perhaps not to the degree of the infamous Van Halen 'no brown M&M's' contractual clause but I have no patience for poorly-designed software, and truly dislike typing when... more
In March, I posted a call to action to those of us in the community who have the inclination to fight against a movement to redact information critical to anti-abuse research. Today, I felt compelled to react to some of the discussions on the ICANN discussion list dedicated to the issue of WHOIS reform: Sorry, not sorry: I work every working hour of the day to protect literally hundreds of millions of users from privacy violating spam, phish, malware, and support scams. more
Classified ad site craigslist is famously protective of its contents. While they are happy for search engines like Google to index the listings, they really, really do not like third parties to scrape and republish their content in other forms. In 2013 craigslist sued a company called 3taps which had created an API for craigslist data. They also sued real estate site Padmapper, which showed craigslist and other apartment listings on a map, something craigslist didn't do at the time. more
TL;DR? It's worth reading, BUT, if not -- ICANN has yet another group looking at WHOIS, and there is a huge push to redact it to nothing. I spend easily half my day in WHOIS data fighting online crime, losing it would not make my job harder, it will make it impossible. PLEASE JOIN THE ICANN GROUP and help us fight back against people who are fighting in favour of crime. more
A World-Renowned Source for Internet Developments. Serving Since 2002.