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Synacor Provides a New Complaint Feedback Loop Service to the Internet Community

Last week, Synacor joined other major mailbox providers by introducing a complaint feedback loop service -- powered by ReturnPath. This increases the number of public complaint feedback loops available today across the internet. more

Oh, Spammer, Where Art Thou?

A few weeks ago, I posted a piece on where individuals spammers were located in terms of sending IP. The United States was number 1, followed by China. This is in terms of total volume of spam that they send. However, a second piece of data that I did not take a look at was where all of the individual spam sites contained within the spam was located. For example, does a lot of spam sent from the United States point to spammy URLs hosted in China? more

Antispam Law Draws Backlash

I was reading in the Canadian Lawyer Mag that businesses in Canada are now coming to grips with the Canadian Antispam law that was passed last year. Canada's antispam law is much tougher than most jurisdictions. Aside from the penalties of the law, which are steep, what differentiates it the most from the US law is that Canada's law is an opt-in law; marketers who send commercial email must be able to demonstrate that they received consent in writing in order to market to people. As expected, people who are most affected by the law - marketers - are upset about the lack of wriggle room and how it could affect their business. more

CAN SPAM Issues in Zoobuh V. Better Broadcasting

Last week a Utah court issued a default judgement under CAN SPAM in Zoobuh vs. Better Broadcasting et al. I think the court's opinion is pretty good, even though some observers such as very perceptive Venkat Balasubramani have reservations. The main issues were whether Zoobuh had standing to sue, whether the defendants domain names were obtained fraudulently, and whether the opt-out notice in the spam was adequate. more

Response Policy Zones (RPZs): Use as a Blocklisting Process

Gradually it seems the word is spreading about a new blocking methodology to interrupt the ability of end users to click and visit phishing sites - thereby having their personal information/credentials at risk. This is the DNS Response Policy Zones. DNS RPZs allows companies that run recursive resolvers to create a zone that will not resolve specific domains. more

Greylisting Still Works - Part I

Greylisting is a hoary technique for rejecting spam sent by botnets and other poorly written spamware. When a mail server receives an attempt to deliver mail from a hitherto unseen sending host IP address, it rejects the message with a "soft fail" error which tells the sender to try again later. Real mail software does try again, at which point you note that the host knows how to retry and you don't greylist mail from that IP again. more

The Kindness of Strangers, or Not

A few days ago I was startled to get an anti-spam challenge from an Earthlink user, to whom I had not written. Challenges are a WKBA (well known bad idea) which I thought had been stamped out, but apparently not. The plan of challenges seems simple enough; they demand that the sender does something to prove he's human that a spammer is unlikely to do. more

An Early Look at the State of Spam in 2009, Social Networking Spam on the Rise

As recently reported, spam volumes indicate spam has nearly jumped back up to its pre-McColo shutdown levels. However, Symantec's The State of Spam report has also observed that in recent days spammers are increasingly piggybacking on legitimate newsletters and using the reputation of major social networking sites to try and deliver spam messages into recipients' inboxes... In its special URL investigation the report also indicates that on average approximately 90 percent of all spam messages today contain some kind of a URL. Additionally, analysis of data from past recent days, according to Symantec, have shown that 68% of all URLs in spam messages had a '.com' Top-Level Domain (TLD), 18% had a China's '.cn' ccTLD and 5% had a '.net'. more

ACLU, Anti-Spam Laws, and the First Amendment

In an article published by the Technology Liberation Front, Cato Institute adjunct scholar Tim Lee dissects a recent argument by the American Civil Liberties Union (ACLU) regarding free speech & anti-spam laws. It's been interesting to watch the ACLU wrestle with anti-spam legislation. Their entire purpose is to work through the legal system to protect our civil rights, as defined in the First Amendment -- which is why I've been a card-carrying member since before I was old enough to vote... more

Jeremy Jaynes Gets One More Chance

n 2004 Jaynes became the country's first convicted spam felon under the Virginia anti-spam law. He's been appealing his conviction ever since, most recently losing an appeal to the Virginia Supreme Court by a 4-3 decision in February. As I discussed in more detail at the time the key questions were a) whether the Virginia law had First Amendment problems and b) whether Jaynes had standing to challenge it. The court answered No to b), thereby avoiding the need to answer a), the dissent answered Yes to both. more

Canadian Marketing Association Attacks Anti-Spam Bill

With the final Industry Committee review of C-27, Canada's anti-spam legislation, set for Monday afternoon, lobby groups have been increasing the pressure all week in an effort to water down many of the bill's key protections. Yesterday, the Canadian Marketing Association chimed in with an emergency bulletin to its members calling on them to lobby for changes to the bill. While the CMA was very supportive of the bill when it appeared before the committee in June, it now wants to kill the core protection in C-27 - a requirement for express opt-in consent. more

Maybe Email IS Dead - Part of It, Anyway

I tend to chuckle at every new proclamation that email is dead. Google Wave won't kill it. Twitter and Facebook aren't killing it; they're using it. RSS didn't kill it. Instant messaging didn't kill it. "Push media" (remember that?) didn't kill it. AOL and Compuserve and Prodigy didn't kill it; they joined it. And before that, usenet and email lived happily side-by-side. more

Notes from Tunis: The New Internet Governance Forum

I'm in Tunis at the World Summit on the Information Society (WSIS), where the biggest debate is over the future of "Internet Governance." The final text for this was agreed upon about 30 minutes ago. The two quick sounds bites are that (1) the US and the US based Internet Corporation for Domain Names and Numbers (ICANN) retain, for now, control over the most important aspects of the global Internet Domain Name System (DNS), and (2) the conversation over this issue and a surprisingly broader governance agenda is continuing, under the United Nations. more

Georgians Use Spam to Explain Their Situation

Call it outreach, call it propaganda or call it brilliance or even desperate measures, spammers (people) who favour the Georgian side in the recent conflict have been spamming using email, to get their point across. Depending on where in the world you are from, your ideological standpoint on Russia and your beliefs, when it comes to what email should be like, can be different and you may judge the action as you will. I call it spam. An Estonian colleague Viktor Larionov was quoted saying that whether there is a cyber war in Georgia or not, we know there is in fact a media war in play... more

Global Spam Levels Drop Following Certain Events

If you haven't noticed lately, spam levels around the world have started dropping especially in October after a couple of events occurred. The first is a Russian crackdown on alleged spam king Igor Gusev, thought to be involved in the operations of SpamIt.com. SpamIt mysteriously shut down in late September, perhaps because Gusev caught wind of law enforcement starting to take notice of him. more