Telecom

Lessons from the O2 Network Outage: The Real Cost of Manual Processes

More than 30 million people lost their data connectivity on December 6, 2018, in the United Kingdom as O2's network suffered from a nationwide service outage. Based on several reports, the incident was caused by a human error at Ericsson, the telecoms supplier responsible for operating certain parts of the O2 network. To compensate for the downtime and tarnished reputation, the O2 management is now reportedly seeking damages of up to a hundred million pounds from Ericsson. more

The Case for Making 3G Mobile Internet Access Free in Cuba

Last week ETECSA began offering 3G mobile access to Cuba's national intranet and the global Internet and President Diaz-Canal tweeted the news. His tweet has received 216 comments so far and reading through them, many are effusively positive... Others were critical, noting that the prices are high relative to Cuban incomes (one said "absurd") and the technology is obsolete -- "Congratulations, but they're 20 years late." more

5G Security Transparency

There is considerable rhetoric propagated today about 5G security. Some of the more blatant assertions border on xenophobia with vague assertions that the 5G vendors from some countries cannot be trusted and wholesale government banning is required. Existing treaty obligations are being summarily abrogated in favour of bilateral trade bullying. These are practices that the late President George H.W. Bush sought to eliminate a quarter century ago through intergovernmental organization initiatives... more

Cuba Rolls Out 3G Mobile Access

After several months of trials, ETECSA announced the availablity of third-generation mobile access to their national intranet and the global Internet in a televised "round table." The prices are quite steep for a typical Cuban and I suspect there would be relatively few subscribers among the 34% of the population that is not yet covered. Furthermore, many users will have to buy new phones to use the service. (There are still 1,084 second-generation mobile base stations in Cuba). more

An In-Depth Interview of OneWeb CEO Greg Wyler

OneWeb is building a large constellation of low-Earth orbit (LEO) Internet-service satellites and Via Satellite has published the "definitive 2018" interview of OneWeb CEO Greg Wyler. The following are some of the quotes that caught my eye... They are going through the final stages of testing now before the launches begin. The satellites have actually performed better than expected in many ways, especially with their Radio Frequency (RF) performance which is really positive. more

Getting on with Digital Transformation: Three Steps to Making Strategic Technology Choices

In a recently published Uptime Institute Survey, Uptime Institute found that organizations operating data centers are finding it increasingly difficult to recruit professionals skilled in security, networking, and hybrid technologies. This realization comes at an interesting time, as the monolithic business infrastructure built over the last two decades is now entering a period of transformation. more

ITU’s Critical Cybersecurity Role and the 2018 Plenipotentiary

In the rather unique world of public international law for cybersecurity, the treaty provisions of the International Telecommunication Union (ITU) stand alone. They form the multilateral basis for the existence of all communication networks, internets, and services worldwide and have obtained the assent by every nation in the world. They also contain the only meaningful multilateral cybersecurity provisions that have endured over a century and a half through all manner of technological change. more

Comcast Sneaks in Another Billing Line Item and “Earns” an Additional $1 Billion

My Comcast bill arrived today with a sneaky new $2.68 charge, $2.50 for leasing one (and only one) set-top box and $0.18 for the remote. This new billing line item, like the many others Comcast has introduced, adds to its bottom line with no additional capital expenditure. It shows how resisting the obligation to return to accepting set-top box free, "cable ready" sets was a smart strategy. more

When the Internet Service Provider is Government-Owned Monopoly: Cuba’s Forthcoming 3G Pricing Model

Jorge Luis Valdés Hernández, Director de Servicios Convergentes de la Vicepresidencia de Integración Comercial de ETECSA, described the forthcoming changes to their mobile Internet service in a recent press conference. (He also has a very long job title). To be honest, the press conference coverage left me a bit confused, but this is some of what he said as I understood it. more

Cuba on Advances in the “Computerization of Society”

A recent televised roundtable enumerated advances in the computerization of Cuban society, including: Telephone density is 58% with 6.5 million accounts, 5.2 million of which are cell phones. 1.5 million people access Nauta mail with cell phones. Over 1.7 million have permanent accounts. There are 1,713 public-access spots: 709 WiFi locations, over 700 at ETECSA premises and the same number in third-party locations (but 709+1400 is 2109, not 1,713). more