Featured Blogs

For ccTLD Registries: 4 Steps to Guaranteed Success

The introduction of New gTLDs has increased the rate at which individuals and businesses are getting online today and we're already seeing mainstream adoption of New gTLDs. By going the extra mile to spread awareness about their extensions among the masses, New gTLD Registries are bringing attention to their value propositions and, more importantly, are sharing the idea of 'getting online' to audiences. more

Pricing & Promotions of TLDs - Is Your Billing System Holding You Back?

As the leading consulting firm to the Domain Name industry, we work with many of the existing gTLDs, ccTLDs and new gTLDs. During our engagements we do a lot of listening (as well as work) and this gives us a unique perspective on the key challenges the industry is facing. Recently, we are hearing feedback from many leading registries and registrars about their need for more dynamic pricing and promotions and their concern that there may not be enough flexibility in their billing systems to speedily handle their promotion plans. more

The Cycle of E-Mail Security

Stepping back from the DMARC arguments, it occurs to me that there is a predictable cycle with every new e-mail security technology... Someone invents a new way to make e-mail more secure, call it SPF or DKIM or DMARC or (this month's mini-fiasco) PGP in DANE. Each scheme has a model of the way that mail works. For some subset of e-mail, the model works great, for other mail it works less great. more

6 Reasons a Billing Solution Won’t Cut It for Service Fulfillment

You don't always need to dazzle consumers -- but you do need to deliver what they want, when they want it, or else risk being left behind. The crux of service activation is to provide requested services to the subscriber in the shortest possible timeframe. The rise in multi-play service offerings can sometimes make this goal difficult, with service fulfilment involving multiple back-end components, including billing, provisioning, activation, monitoring, and diagnostics, as well as different technology types. more

An Open Letter to All New TLD Operators

As many of you will know from my previous posts, I'm pretty passionate about our new TLD industry and genuinely believe we are all working towards a goal that will provide something truly special for future generations to embrace. However, speaking candidly (as is the Australian way), I think we'd all agree that there is much to do to get new TLDs into the mainstream in a timely manner. And as new TLD applicants, we all have a responsibility to work together to ensure the success of our industry for years to come. more

The Directory Dilemma - Why Facebook, Google and Skype May Win the Mobile App War

As much as I am enjoying the new Wire app, there is a fundamental dilemma that Wire faces... as well as Talko, Firefox Hello, Subrosa and every other Over-The-Top (OTT) or WebRTC application that is seeking to become THE way that we communicate via voice, chat and/or video from our mobile phones and desktops. That is: How do they gather the "directory" of people that others want to talk to? more

Electronic Frontier Foundation Tells ICANN to Delete URS from .Travel

The Electronic Frontier Foundation (EFF) has just told ICANN to drop the notion of applying the Uniform Rapid Suspension (URS) dispute resolution system to .Travel and other legacy gTLDs without undertaking a full Policy Development Process (PDP). In a June 12 letter, EFF stated: ICANN should not apply URS to the .travel domain, or to any additional domains, by the unaccountable means of staff inserting new conditions into the renewal of the registry operator's contract. Rather, the public policy implications of such a move demand that a full PDP be undertaken first.  more

Dot Brands Should Not Rush to Market, but Build Effective Strategies First

Brands applied for their new gTLDs to protect their brand and ensure they didn't miss an important new opportunity, but few had a clear business case for how they would use the gTLD platform when they applied. As brands approach the July 29th contracting deadline, the inevitable question is arising: "What do we do with this?" more

Law and Disorder: When .Brand Meets .Crime

Barclays Bank is a .brand pioneer, having recently announced plans to migrate its primary online presence to two new gTLDs it will operate on its own behalf. But Barclays Bank has also just plead guilty to a major financial services felony and been fined $2.4 billion for that criminal activity. While the new gTLD Registry Agreement is clear that a registry operator must remove any officer or director convicted of a felony, it is ambiguous in regard to whether the Agreement can be terminated when the operator itself has been found to have operated a criminal enterprise. more

Apple and IPv6 - Not Quite There Yet

It's Apple's Developers Conference time again, and in amongst the various announcements was week, in the "Platforms Status of the Union" presentation was the mention of Apples support of IPv6. Sebastien Marineau, Apple's VP of Core OS told the conference that as far as IPv4 addresses are concerned, exhaustion "is finally here", noting that this already started in 2011 in the Asia Pacific while in North America IPv4 address exhaustion is imminent. Sebastien noted that it's really important to support IPv6 in devices and applications these days... more

Rodney Joffe Wins a Well-Deserved Mary Litynski Award

Every year M3AAWG gives an award for lifetime work in fighting abuse and making the Internet a better place. Yesterday at its Dublin meeting they awarded it to Rodney Joffe, who has been quietly working for over 20 years. I can't imagine anyone who deserves it more. more

8 Things to Look for in a Registrar Automation Platform

In today's world, domain name registrars play a very important role in the functioning of the domain name ecosystem. This is in stark contrast from the Registry-dominated industry most of us have been used to seeing over the past decade. After the introduction of New gTLDs, Registrars have been elevated to a strategic and important pedestal because they're the first contact point to end customers of domain names. more

How to Maximise Registrations Through Effective Registrar Relationships

There are some surefire ways to get channel engagement and drive registrations, but doing what everyone else is doing is not going to cut it in the world of new TLDs. Successful Registrar engagement requires an investment of time far in advance of what some Registry Operators appear to be expecting, both in terms of ongoing relationship management as well as continually providing tools which make it easier for Registrars to sell your extension over other TLDs. more

Fadi’s Resignation, Sepp Blatter’s Resignation - Others Should Consider Resigning as Well…

Fadi Chehade, the incumbent President and CEO of the Internet Corporation for Assigned Names and Numbers (ICANN), on 21 May 2015 announced his intention to leave ICANN by March 2016. No actual reasons were given for his summary and unexpected decision to stop being the head of an organization that he has led since 2012 -- against the background that Fadi Chehade had recently received an ICANN Board-approved contract extension up till 30 June 2017; together with a slate that has a long list of things to do with many uncompleted assignments. more

The Role of the Internet in the UN Sustainable Development Goals

We see the Internet as a critical enabler for sustainable development. Our vision is that it can unlock human capabilities and we are committed to working with all stakeholders to fulfill the Internet's development potential. To that end, next week in New York the United Nations will be convening an Expert Group Meeting on "Advancing a Sustainable Information Society for All". The Internet Society (ISOC) has been invited to participate to this discussion among other experts. more