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KPIs are industry-specific and should be aligned carefully with your AI strategy. My course at UC Berkeley drills down heavily on how to define success when implementing your AI strategy, and measurement, like anything else, is the top priority. One technique that can potentially be used in your organization as you embark on your AI strategy is to use the SMART method for KPIs. SMART stands for Specific, Measurable, Attainable, Relevant, and Time-Sensitive. more
Apropos of recent news stories about a blockchain-based voting system that was hacked before its first election, someone asked: "Perhaps final recognition that a lot of blockchain is hype? Or simply an interesting side-story?" A blockchain can ensure that the lies you see are the same lies that were published, but that doesn't have much to do with voting. more
Yes, that is a title of a real, current legal case and controversy. And, no, the links in this post are not spam... mostly gambling news sites seem to be reporting on this. The Governor of Kentucky, through his Justice and Public Safety Cabinet, has moved in court to have 141 gambling-related domain names transferred to the Kentucky state government, partially because other legal gambling operations in Kentucky, like horseracing, lose revenue to online gaming. Yes, you read that right: by allegedly violating KY law, the state can move to have property used in these unlawful acts transferred to the state. In this case, the "property" in question is the domain names themselves. This case is definitely novel in the realm of cyberlaw, but also is a bit controversial for how it originally proceeded... more
It is not often that you read a book where afterward nothing seems the same again. Like Adam Smith's The Wealth of Nations, Shoshana Zuboff's book: The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power,, puts what we do in these times into a context and gives a focus to ongoing issues of privacy and governance with regard to the Domain Name System. This is even more astonishing as the book does not even mention the DNS, the Internet ecosystem or even Internet Governance directly. more
In a speech this morning, widely heralded (and criticized) as a call for "network neutrality," FCC Chairman Julius Genachowski: "Why has the Internet proved to be such a powerful engine for creativity, innovation, and economic growth? A big part of the answer traces back to one key decision by the Internet's original architects: to make the Internet an open system." Now "open system" doesn't mean anarchy. The Internet has rules, technical standards codified in the unassuming sounding "Requests for Comment." more
CSC recently participated in an open discussion at the World Trademark Review's APAC WTR Connect, where we moderated a discussion with brand owners, Western Digital and PVH, and platform owner, Alibaba, on the topic: "Making the Platform Relationship Win-Win." How do brands define what a platform is? For the brand owners, a platform could be any distribution service of their products -- be it a traditional eCommerce marketplace like Alibaba or Amazon.com -- or other digital service enablers... more
It's a wild election season here in the US. In the past few presidential elections, email has played a bigger and bigger role in messaging and fundraising. President Obama's campaign used email effectively, but sent huge volumes. In fact, the volume was so heavy, it led to a joke on the Daily Show... This year there is a stark difference in how the candidates are using email. more
A recent article chronicles the telcos' slow start in cable TV. I don't think the telcos stand a chance of succeeding in cable TV. Instead, if they're to succeed at all, they'll probably buy or form alliances with existing cablecos... But they'd better start swimming, because the times are a changing.. more
Market research firm Infonetics Research this week released VoIP and UC Services and Subscribers, a market share and forecast report that includes two Business VoIP Service Provider Scorecards that will be published later this year, and an IP Centrex Provider Tracker highlighting deployments by provider, region, service, and platform. more
The Internet represents a threshold moment for the communications realm in many ways. It altered the immediate end client of the network service from humans to computers. It changed the communications model from synchronized end-to-end service to asynchronous and from virtual circuits to packet switching. At the same time, there were a set of sweeping changes in the public communications framework... more
In all the recent uproar (New York Times, "Google Told to Turn Over User Data of YouTube," Michael Helft, 4 July 2008) about the fact that Google has been forced to turn over a large pile of personally-identifiable information to Viacom as part of a copyright dispute (Opinion), there is a really interesting angle pointed out by Dan Brickley (co-creator of FOAF and general Semantic Web troublemaker)... more
We're edging closer every day to seeing WiFi 6 in our homes. WiFi 6 will be bolstered by the newly approved 6 GHz frequency, and the combination of WiFi 6 and 6 GHz spectrum is going to revolutionize home broadband. I don't think many people understand how many of our home broadband woes are caused by current WiFi technology. WiFi has been an awesome technology that freed our homes from long category 5 wires everywhere, but WiFi has a basic flaw that became apparent when homeowners started to buy hordes of WiFi-enabled devices. more
People have been trying to measure the global diffusion of the Internet and the digital divide between rich and poor nation for twenty five years. The first to do so was Larry Landweber, who noted whether or not a nation had an Internet (or other) connection. It was a binary metric -- yes or no -- and it was suitable to its time because there were only a handful of users who were restricted to teaching and research, using a few applications like email, file transfer, news groups and remote login. more
2015 was a challenging yet exciting year for brand owners. While new gTLDs continue to consume much of the news in the domain industry, there were other notable highlights. Global domain registrations reached nearly 300 million; ICANN had several initiatives in motion that were of particular concern to brand owners; and companies continued to face threats to their brand reputation, revenue and customer trust. Here's my top 5 domain highlights from 2015. more
An interesting new paper from the Naval Postgraduate School describes what appears to be an interesting new twist on spam filtering, looking at the characteristics of the TCP session through which the mail is delivered. They observe that bots typically live on cable or DSL connections with slow congested upstreams. ... This paper tries to see whether it would be practical to use that info to manage spam in real time. more
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