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Privacy Policies in the Real World

This weekend we took the car in for service. Instead of dropping it off at the dealership, we found a small, local garage. Prominently positioned on the counter was their Email Privacy Policy... If a little garage can provide such an understandable and readable privacy policy, how is it that so many email and internet experts fail to do the same? more

Digital Identity and Branding: The Five Most Common Mistakes in Naming

The U.S. is a total hotbed for Startups. Over the course of the last year, venture capital firms invested $69.11 billion in U.S. startups. Now is an exciting time where there is more ingenuity and entrepreneurial efforts than ever before. And of course every entrepreneur's dream is to have a successful idea and "make it". However, a startup's name and its associated digital identity are often not as thought out as they should be. more

Cutting Through the Twitter DDoS Hype

There are a lot of theories flying around about why Twitter and other social media services got knocked offline yesterday. I've heard rumors about it being linked to political tension between Georgia and Russia. Others blame Iran for the outages. I'm not a political commentator, therefore I cannot comment on anyone's political views -- but I have some logic and common sense, and I can draw some objective conclusions. more

Net Neutrality - A Good Step Forward But There Is More to Come

The recent decision taken in the USA makes total sense. It has been ridiculous that the incumbent telecoms operators there could present themselves as ISPs and claim that broadband was a content service rather than telecoms infrastructure - by doing this successfully for 20 years, they have not been subject to a range of telecoms regulations. This in turn has stifled competition, innovation, good quality customer services and the development of fibre optic networks in the USA. more

Mobile Operators and the Broadband Boom

With $72 billion invested in mobile broadband it would be hard to argue that this market is suffering from a lack of investment. More than half of this is taking place in Asia. Over the last two years close to 300 mobile operators in 120 countries have launched mobile broadband networks (using the 3G HSPA technology) and some 70 of these are already planning the next upgrade of their networks using the LTE technology -- the first $5 billion of investment money has been committed to that technology. more

Extending the JPA is the Right Thing to Do

Internet governance is getting a thorough look under the hood, thanks to the National Telecommunication and Information Administration. NTIA recently concluded its public comment period under a Notice of Inquiry (NOI), which asked for public comments regarding the future of the Joint Project Agreement (JPA) between the Department of Commerce and ICANN. At its core, the NOI asks whether the White Paper's original vision of privatizing the technical coordination and management of the Internet is working. For reasons I will explain, it would be deeply unwise for NTIA to terminate the JPA just yet. more

An Ethnographic Study - What are Cubans Doing Online?

Aida Zeki?, a student at the University of Uppsala, Sweden has published her master's thesis, "Internet in Public: an ethnographic account of the Internet in authoritarian Cuba." The thesis reports on interviews of 50 Cuban Internet users at nine WiFi hotspots in Havana during September and October 2016. She asked pre-planed, but mostly open-ended questions of 25 men and 25 women. She tried to identify people between 25 and 50 years old, but a few were a little older. more

Tracking Outages

The idea of tracking data outages spawned from an early discussion on the outages forum including feedback from an outages survey about having a status page for (un)planned outages as a central resource. The purpose of such effort is to have a wider focus that one could view as opposed to having to check dozens of provider status pages. There were many ideas put forth but nothing really panned out and things kinda fell on the back burner. more

Big Regional Network Outages

T-Mobile had a major network outage last week that cut off some voice calls and most texting for nearly a whole day. The company's explanation of the outage was provided by Neville Ray, the president of technology... In plain English, the electronics failed on a leased circuit, and then the backup circuit also failed. This then caused a cascade that brought down a large part of the T-Mobile network. more

What’s Certain About the Regulatory Uncertainty Debate

Incumbent carriers, such as AT&T, Comcast and Verizon, have made countless "curtains for the Free World" assertions in the Network Neutrality debate. They claim that if the FCC reclassifies as common carriage aspects of Internet access, it will create "regulatory uncertainty" and "disincentive investment." Not one of the countless sponsored researchers funded by incumbents has provided a shred of empirical evidence to support these assertions. more

The Year 2038 Computer Problem – a Repeat of Y2K?

The Year 2038 Problem relates to representing time in many digital systems as the number of seconds passed since 00:00:00 UTC on 1 January 1970 and storing it as a signed 32-bit integer. Such implementations cannot encode times after 03:14:07 UTC on 19 January 2038. At that time, systems might crash and be unable to restart when the time is changed to that date. It is like the Y2K problem caused by the widespread use of two decimal digits to store the year. While that problem was overhyped... more

In Response to CADNA: Cybersquatting is Not Criminal But a Civil Matter

The Coalition Against Domain Name Abuse (CADNA) recently released a statement that implied that cybersquatting is a criminal activity. It said, "CADNA has been working diligently to further international and national policies that combat the practice of cybersquatting... As brands continue to learn about the prevalence and practice of online criminal activities..." While, Internet Commerce Association (ICA) vigorously opposes cybersquatting, it is important to note that cybersquatting is a civil matter, not a criminal one. There is a good reason that cybersquatting is a civil matter... more

India’s eCommerce Policy: NOT a ‘Bollywood Drama’ but an Adaptation of Script of Acts from Elsewhere

The draft e-commerce policy paper of the Ministry of Commerce and Industry of India raises valid observations concerning some of the imbalances, such as, on the excessive advantages gained by the "first movers" in the private sector, which implies advantages gained by the first -mover States on the Internet, on some of the prevailing gaps in the space and also on concerns about the abusive practices by a few e-commerce platforms and vendors. Most of these concerns are best addressed globally... more

Gaming and Broadband Demand

Broadband usage has spiked across the US this year as students and employees suddenly found themselves working from home and needing broadband to connect to school and work servers. But there is another quickly growing demand for broadband coming from gaming. We've had online gaming of some sort over the last decade, but gaming has not been a data-intensive activity for ISPs. more

Beware of Extra Fees in UDRP Proceedings

The Uniform Domain Name Dispute Resolution Policy (UDRP) is known as an inexpensive alternative to litigation (and that's true), but some proceedings can end up costing a trademark owner more than it may have expected. There are generally two additional types of expenses that can arise during the course of a UDRP proceeding: (1) extra filing fees for certain aspects of a case filed at the Forum, and (2) an increased filing fee if the domain name registrant wants a three-member panel to decide the case. more

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