Featured Blogs

The Emotional Cost of Cybercrime

We know more and more about the financial cost of cybercrime, but there has been very little work on its emotional cost. David Modic and I decided to investigate. We wanted to empirically test whether there are emotional repercussions to becoming a victim of fraud (Yes, there are). We wanted to compare emotional and financial impact across different categories of fraud and establish a ranking list (And we did). more

How to Best Manage the Social Media

The internet started to take on momentum in the 1990s. At that time many analysts, myself included, marveled at the opportunity of creating a platform that would boost grassroot democracy. There was no need for a middleman and there were few barriers to ordinary people becoming involved. This included organizing groups, discussions and events, sharing knowledge, insights and information, publishing opinions -- just some of the potential attached to the internet. more

Steps on How Service Providers Can Combat CPE Fraud and Protect Network Security

Cable modem fraud can be a major source of revenue leakage for service providers. A recent study found that communication service providers lost $3 billion dollars worldwide due to cable modem cloning and fraudulent practices. To combat this problem, device provisioning solutions include mechanisms to prevent loss -- but what do you really need to protect your bottom line? more

How to Combat Counterfeiters on Chinese Marketplaces

Establishing your brand in an effort to combat counterfeiters on the ever growing and incredibly popular Chinese marketplace Alibaba can seem like a daunting task. Alibaba has grown so popular that it now ships over 12 million packages a day, compared the 3 million shipped by Amazon. Additionally, on Cyber Monday, a popular day for online shopping during the holiday season, Amazon processed 37 million orders. In comparison on Singles Day, an annual holiday in China, Alibaba processed 278 million orders. more

Can We Control the Digital Platforms?

The digital market has matured over the last 20 years, and it is no longer an excuse for governments to do nothing with the aim to let new markets and innovations emerge without immediate regulatory oversight. It has become clear this period is now well and truly over. The European Commission has already launched several lawsuits against the digital giants. Regulation, in general, is known as "ex-post" (after the deed has been done). This is set to change, as I will explain later. more

Human Rights and the Digital Domain Primer - Part 1

The digital domain encompasses the different spaces and spheres we use to relate and interact with the people and things that surround us using digital technologies. The digital domain is not limited to the technologies itself, but it has an important ethical dimension that encompasses the values, principles and instruments that inform and govern it. Created by humans for humans, our beliefs, cultural backgrounds, and biases are reflected in the codes we write and the algorithms we create. more

Moving the Multistakeholder Model Forward: Thoughts from The WSIS+10 Review Event

Ten years ago, global representatives assembled in Geneva in 2003, and again in Tunis, 2005, as part of the two founding phases of the World Summit on the Information Society (WSIS). At the heart of proceedings, attended by representatives from across the spectrum of business, government, civil society, and the Internet technical community, was an acknowledgement that an inclusive approach was needed in all discussions pertaining to Internet governance and policy-making, to overcome the primary challenges in building this 'Information Society.' more

If You’re Thinking About Applying to Be the Next ICANN CEO…

ICANN is preparing to search for its next CEO. In the past and again now, each of us has been asked for advice about applying for the job. We have willingly offered our perceptions of what the job requires. The general thrust of our advice is to alert the potential applicant about the complexities and demands of the job so they can assess for themselves whether they might be a viable candidate. Our comments in these situations are, of course, purely our own opinions, and are not connected to the official posture of ICANN. more

Reflections on Joe Cannataci’s First Report

Joseph Cannataci recently submitted his first report as UN Special Rapporteur on the right to privacy - a brand new position, created in July 2015 in the wake of the German-Brazilian initiative for a UN resolution on privacy in the digital age. The report includes a description of Cannataci's working methods, a general overview of privacy-relevant topics, and a 'Ten point action plan' - described as a to-do list for the post holder, rather than a mere wish list. more

Saudi Arabia to Host First-Ever Internet Governance Forum: Paving the Way for Global Digital Dialogue

The Kingdom of Saudi Arabia (KSA) will host the Internet Governance Forum in December. There are four main themes -- innovation and risk; the impact of technology on peace and development; using technology to advance human rights; and improving digital governance. Every IGF is a unique and annual opportunity for thousands of people engaged in key issues to come together and engage. KSA is hosting for the first time, and it is an exciting prospect. more

The Massive Cyberattack or Chronicle of a Strike Foretold

During the last Computer Law Conference organized by ADIAR (Argentina Computer Law Association) and the Universidad Nacional de Sur, I gave a conference on the Internet of Things, cybercrime and dangerous situation presented by the lack of proper regulation -- a topic in which I have one of my research projects. At the moment some people argued that I was talking about something that might happen in a relatively distant future, dissenting with my view that the possibility was imminent.. more

Is Fiber Growth Slowing?

In a recent article in LightReading, Mike Dano cites data from industry analyst Cowan that shows that some of the largest fiber builders in the United States have already trimmed back their construction plans for 2023. AT&T has the largest retrenchment and is trimming 2023 plans from 3.5 to 4 million passings back to 2 to 2.5 million. The company says that it is not changing its long-term goal to reach 30 million passings with fiber, but a cutback of this size means it won't likely reach that target in 2025. more

The Legal Enforceability of PIR’s Public Interest Commitment

Since Ethos announced its investment in PIR last fall, Ethos has welcomed the opportunity to engage with .ORG registrants and users to hear their ideas and answer their questions. We listened to concerns expressed in the community, and we worked to address them. We announced a number of voluntary commitments that Ethos is prepared to make, and then we listened to feedback from the community on the scope of those commitments, as well as on the enforceability of those commitments. more

Are the Telcos Crying Wolf?

We recently have heard much complaining from the telecommunications companies concerning the margin squeeze they experience from NBN Co. While they certainly do have a point, it is also essential to look at the other side of the coin. Why have the telcos allowed this situation to happen in the first place? We have seen an explosion in the telecommunications industry over the last decades. This led to the arrival of internet companies which are currently amongst the largest corporations in the world. more

Independent Show 2015: Out-of-the-Box Lessons in the Digital Age

This year's Independent Show summer conference was held in Boston, a place where the accents are strong and you hear great quotes like... If I had to sum up this year's conference with one phrase, it would have to be: out-of-the-box thinking. The keynote speech was given by Professor Bharat Anand of the Harvard School of Business, whose expertise is in the areas of digital strategy, corporate strategy, and media strategy -- in other words, digital marketing. The title was "Lessons from the Digital Transformation of Media". more