Featured Blogs

The Fiber Land Grab

It's becoming clear that we are now deep into a fiber land grab. By that, I mean that companies that overbuild fiber in the United States are moving into markets to build fiber as quickly as possible. The biggest ISPs have publicly discussed their plans for building a lot of fiber in 2023. Following are some of the latest projections for 2023: more

New York City’s Broadband Reversal

New York City has done a 180-degree turnaround on the concept of the City providing broadband to low-income households. In 2020, then-May Bill de Blasio announced a plan to bring affordable broadband to low-income households. That Master Plan said that the City would make a $157 million infrastructure investment to provide broadband to around 600,000 homes that includes 200,000 residents of public housing. more

The ITU Strategic Plan: Time to Terminate

In recent times, groups of people gather at the ITU in Geneva and write a "strategic plan" covering the next few years. Indeed, there is a current questionnaire to that effect. It is frozen in a world that existed 30 years ago, and by any measure, surreal and absurd. It needs to be terminated. Here is why. The International Telecommunication Union (ITU) has existed in various forms since 1850 to perform two basic functions. more

ICANN SSAD Proposal Poised to Fail?

After years of work on a proposed standardized system of WHOIS data disclosures (referred to as SSAD), and over a year of operational assessment of the proposal by ICANN itself, the ICANN Board seems poised to reject the proposal. And rightly so. The proposed SSAD is entirely watered down, fractured, and affords no oversight powers to ICANN regarding disclosure decisions that would continue to be left to the complete discretion of individual registrars (the very parties ICANN oversees).  more

Are You Playing Roulette With Your Network Upgrades?

Exponential growth in network bandwidth requirements has created a need for large CAPEX investments for most service providers. Unfortunately, each provider faces limits on all expenditures and must upgrade only what is needed, when it is needed. Nobody should waste time or money by performing unnecessary network upgrades. To avoid needless upgrading, providers must have all the data they can get from their network to guide them through the decision-making process.  more

6 Reasons a Billing Solution Won’t Cut It for Service Fulfillment

You don't always need to dazzle consumers -- but you do need to deliver what they want, when they want it, or else risk being left behind. The crux of service activation is to provide requested services to the subscriber in the shortest possible timeframe. The rise in multi-play service offerings can sometimes make this goal difficult, with service fulfilment involving multiple back-end components, including billing, provisioning, activation, monitoring, and diagnostics, as well as different technology types. more

Engaging Consumers in Cyber Security: It’s Up to You

In a perfect world, consumers recognize authentic emails from fake, update their operating system, browser and anti-virus software, and have a healthy skepticism about the safety of the Internet. The bad guys hate perfect, so we should be working with consumers to stop them. ... Organizations like mine are joining forces to recruit consumers -- who are also your customers and employees -- in the fight against cybercrime. more

Satellite Broadband Rivals: Beyond Starlink’s Dominance

Starlink gets almost all of the satellite press in the U.S., which is fair since the company now serves many homes and RVs with broadband. The company currently has over 4,600 active satellites in orbit, and if it sticks with its original business plan, it will eventually have 30,000. But there are a few other satellite companies working in the broadband space that don't get the press. more

Human Rights and the Digital Domain Primer - Part 2

The digital domain encompasses the different spaces and spheres we use to relate and interact with the people and things that surround us using digital technologies. The Universal Declaration of Human Rights, UDHR, as the globally accepted standard, should serve us as the guiding light when it comes to striking the delicate balance between our rights and responsibilities on and offline. more

Massive African Internet Outage and the Fragility of Undersea Cables

Eight countries in West Africa reported Internet outages after damage was reported to four different undersea fiber cables. The most affected countries are Ivory Coast, Liberia, and Benin, with additional problems caused in Ghana, Nigeria, and Cameroon. Lesser impact was felt in South Africa, Senegal, and Portugal. There has been no official word on what caused the problem, but it's likely due to the shifting of the seabed due to seismic activity. more

Euro 2020 Part Three: Domains (Revisited) and Other Channels

In this final article in the series of studies looking at Euro 2020-related infringements, we revisit domain name infringements and consider activity across other online channels, with a focus on social media and mobile apps. Following the original study, which looked at domains registered before May 2020 with names containing "euro2020" or "euro2021," we analyzed daily activity levels in the period immediately preceding and during the competition. more

Internet Governance and End-User Engagement

As the digital landscape continues to evolve at an accelerated pace, the role of end-user participation in Internet governance has never been more crucial. With the World Summit on the Information Society (WSIS) +20 Review on the horizon, it's time to critically evaluate the progress made and the vast terrains yet to be charted. This topic was recently discussed at the EURALO round table moderated by Pari Esfandiari with panelists Sandra Hoferichter, Olivier Crépin-Leblond, and Lucien Castex, delving into the intricacies of fostering a user-centric, inclusive, and development-oriented information society since the inaugural WSIS meetings in 2003 and 2005. more

What If IANA Transition Was Only a Mirage?

The U.S. government has long had a far-reaching control over the internet's technical center. What will happen now when ICANN's Board puts together a proposal on how to transfer responsibility for certain key functions within the domain name system to the internet community? Last week, ICANN had its 55th conference in Marrakech. The most important result of the meeting is that all parts of the so-called internet community approved that ICANN's Board will send a proposal to the U.S. National Telecommunications and Information Administration (NTIA) which suggests how to transfer responsibility for certain key functions within the domain name system to the internet community... more

Diagnosing Load Test Errors - Where to Start for Holiday Success

Picture this: you just completed hours of internal Web services preparations with your system administrative team prior to the holidays. You discovered possible points of failure and made appropriate modifications with the expectation of a perfect load test. You take a few minutes to relax, refill the coffee mug sitting in front of you, and connect to the conference bridge where real-time discussion about the load test will occur. Things go well for the first 20 minutes of the test... Then it happens: one of the simulated users logs an error stating that it has timed out. more

The Big Questions Facing the Telecom Industry

I took a pause the other day to think about the big issues facing the telecom industry. When I've done that in past years, I always came up with a few major issues and more smaller ones. But we are in such turmoil right now that I rattled off the following list quickly. I can't remember a time when our industry was wrangling with so many major issues at the same time. The industry's performance over the next decade is going to depend upon how we handle these issues. more