Featured Blogs

Using Data to Amplify Your Business

The digital realm is bursting with data. The buzz words of today are "big data," and I know you've heard them. There's a reason why. It can boost business in extraordinary ways. But how? Let's first look at what exactly big data is: enormous collections of information developed either internally from the company itself or from a vast array of new media. At times, this data is so large, it cannot be analyzed using standard means of examination. more

FCC to Review State AI Regulation

The FCC is considering whether it can preempt state-level AI regulations using telecommunications law. Legal precedent and jurisdictional ambiguity, however, make such a maneuver uncertain and likely to face significant industry and judicial resistance. more

How to Best Manage the Social Media

The internet started to take on momentum in the 1990s. At that time many analysts, myself included, marveled at the opportunity of creating a platform that would boost grassroot democracy. There was no need for a middleman and there were few barriers to ordinary people becoming involved. This included organizing groups, discussions and events, sharing knowledge, insights and information, publishing opinions -- just some of the potential attached to the internet. more

An Update on Satellite Broadband

Ookla recently published a blog that looks at the speed performance of satellite broadband, focusing mostly on Starlink. I haven't looked at this broadband sector for a while and thought it was time for an update. Starlink has had a busy year. At the end of November, the company had 5,500 satellites in orbit, up from over 3,200 at the end of 2022. The first constellation is still slated to reach almost 12,000 satellites, and the company has tentative permission from the FCC to extend to 42,000. more

Highlights from SCTE Cable-Tec EXPO

As a product manager and engineer, I really enjoy attending the technology-oriented Cable-Tec Expo each year. It has a stronger technology focus than many other industry trade shows and it's always a good opportunity to talk to the engineering teams from all of the operators and vendors. more

If You’re Thinking About Applying to Be the Next ICANN CEO…

ICANN is preparing to search for its next CEO. In the past and again now, each of us has been asked for advice about applying for the job. We have willingly offered our perceptions of what the job requires. The general thrust of our advice is to alert the potential applicant about the complexities and demands of the job so they can assess for themselves whether they might be a viable candidate. Our comments in these situations are, of course, purely our own opinions, and are not connected to the official posture of ICANN. more

Can We Control the Digital Platforms?

The digital market has matured over the last 20 years, and it is no longer an excuse for governments to do nothing with the aim to let new markets and innovations emerge without immediate regulatory oversight. It has become clear this period is now well and truly over. The European Commission has already launched several lawsuits against the digital giants. Regulation, in general, is known as "ex-post" (after the deed has been done). This is set to change, as I will explain later. more

Steps on How Service Providers Can Combat CPE Fraud and Protect Network Security

Cable modem fraud can be a major source of revenue leakage for service providers. A recent study found that communication service providers lost $3 billion dollars worldwide due to cable modem cloning and fraudulent practices. To combat this problem, device provisioning solutions include mechanisms to prevent loss -- but what do you really need to protect your bottom line? more

A Look at How Retailers Handled the Online Rush as Black Friday Sales Hit $1 Billion Mark

This year Black Friday online sales reached $1 billion for the first time. Of course, Cyber Monday is the busiest e-commerce day of them all. Sales for Cyber Monday reached $1.5 billion this year, a 30 percent increase from 2011... Website providers have been moving to cloud computing so they can instantly scale to meet increased traffic. But what happens when everyone needs to scale at the same time? more

Civilian Tech Mobilization in Ukraine

As was the case in the US during World War II, civilian volunteers are making important contributions to the Ukrainian war effort. On February 8, 2022, the first truckload of Starlink terminals arrived in Kyiv. A week later they were being used. By April 2022, there were 5,000 terminals in Ukraine, and 42,000 as of April 2023. (At this point, SpaceX and Ukraine have gone silent. Neither ChatGPT4, Gemini, Copilot, Perplexity, nor I could not find a current terminal count). more

How to Combat Counterfeiters on Chinese Marketplaces

Establishing your brand in an effort to combat counterfeiters on the ever growing and incredibly popular Chinese marketplace Alibaba can seem like a daunting task. Alibaba has grown so popular that it now ships over 12 million packages a day, compared the 3 million shipped by Amazon. Additionally, on Cyber Monday, a popular day for online shopping during the holiday season, Amazon processed 37 million orders. In comparison on Singles Day, an annual holiday in China, Alibaba processed 278 million orders. more

WiFi QoE Assurance with TR-069 - Part 1: The Toolbox

Subscribers today expect to be connected at all times with exceptional service quality. For communication service providers operating in urban environments, multi-dwelling units (MDUs) are a big cause for concern. Delivering consistently high WiFi service quality in high-density environments is a challenge. The sheer number of nearby access points, electronics, and outside influences can result in a host of WiFi service quality issues... more

Saudi Arabia to Host First-Ever Internet Governance Forum: Paving the Way for Global Digital Dialogue

The Kingdom of Saudi Arabia (KSA) will host the Internet Governance Forum in December. There are four main themes -- innovation and risk; the impact of technology on peace and development; using technology to advance human rights; and improving digital governance. Every IGF is a unique and annual opportunity for thousands of people engaged in key issues to come together and engage. KSA is hosting for the first time, and it is an exciting prospect. more

The Emotional Cost of Cybercrime

We know more and more about the financial cost of cybercrime, but there has been very little work on its emotional cost. David Modic and I decided to investigate. We wanted to empirically test whether there are emotional repercussions to becoming a victim of fraud (Yes, there are). We wanted to compare emotional and financial impact across different categories of fraud and establish a ranking list (And we did). more

Is Fiber Growth Slowing?

In a recent article in LightReading, Mike Dano cites data from industry analyst Cowan that shows that some of the largest fiber builders in the United States have already trimmed back their construction plans for 2023. AT&T has the largest retrenchment and is trimming 2023 plans from 3.5 to 4 million passings back to 2 to 2.5 million. The company says that it is not changing its long-term goal to reach 30 million passings with fiber, but a cutback of this size means it won't likely reach that target in 2025. more