Access Providers

Two New Chinese Internet Service Constellations and Their Market

China’s plans for low-Earth orbit Internet service constellations began with two projects, Hongyun (156 satellites) and Hongyan (864 satellites). These were eventually sidelined for Guowang, an ambitious, 12,992 satellite constellation that is expected to begin launching satellites this year. But, that is old news. China’s five-year plan designates satellite Internet as a strategic emerging industry and two new constellations have emerged, G60 (12,000 satellites) and Honghu–3 (10,000 satellites). more

Satellites Directly to Cellphones

AT&T and satellite company AST SpaceMobile announced a partnership to provide satellite cellular service directly from satellites to cellphones. This will provide a service that is much needed for the billions of remote users who are not in the range of a cell tower. This is an emerging industry that is still being referred to by different acronyms. more

Canadian Bill S-210 Sparks Controversy Over Internet Regulations

A new bill in the Canadian Senate, Bill S-210, has ignited a heated debate over its potential impact on the Internet in Canada. The bill, which mandates strict age verification for online content, has raised significant concerns among privacy advocates, network operators, and digital rights groups. more

Mystery Malware Takes Down 600,000 Windstream Routers in Coordinated Attack

In late October, subscribers of Windstream's Kinetic broadband service reported widespread router failures, affecting approximately 600,000 devices across 18 states. Users flooded online forums with complaints, noting their ActionTec T3200 routers displayed a persistent red light and were unresponsive to resets. more

Building Resilient Broadband Networks: Lessons from the Power Industry’s Transformation

It's almost impossible to talk about broadband at the community level without talking about resiliency and redundancy. It's hard to find rural communities that haven't experienced a broadband outage due to a fiber being cut somewhere. The issue hits the news when there are reports of regional or national broadband outages. more

Yemen’s Submarine Cable Repairs Hindered by Political Dispute

Repair efforts for three crucial submarine internet cables damaged in the Red Sea are being obstructed by political disputes over access to Yemeni waters. more

ISPs and AI: Enhancing Customer Experience and Network Efficiency

One of the most common questions I've been asked lately is what I think the impact AI will have on the broadband industry. All of the big ISPs in the industry have actively been pursuing the use of AI. For example, AT&T Labs says it is investigating the use of AI to optimize the customer experience and auto-heal the network. Comcast says that it is using AI to help process petabytes of data every day. more

Starlink Service Is Great on (Some) Cruise Ships

I recently used Starlink on a cruise along the coast of Northwest Africa, and I'll summarize my experience below, but first let me explain why I put some in the title of this post. I posted the following request on the Reddit Cruise group: "What has been your experience of Starlink Internet service on Seabourn or other cruise lines? How was latency? Do video chats work smoothly? Games? etc." more

New FCC Rule Mandates Transparent Broadband Labels to Aid Consumer Choice

Major U.S. broadband providers are now mandated to display clear consumer labels outlining prices, speeds, and data allowances for their services. This directive from the Federal Communications Commission (FCC) applies to all major standalone home and mobile broadband plans, targeting providers with over 100,000 subscribers. more

Carrier Hotels: The Unsung Critical Part of Broadband Connectivity

Today's blog talks about a critical part of the broadband network that most people don't know about -- carrier hotels. These are locations that have been created for the specific purpose of allowing carriers to connect to each other. The need for carrier hotels became apparent in the year after the passage of the Telecommunications Act of 1996. That new law allowed local competition for telephone service. more

Massive African Internet Outage and the Fragility of Undersea Cables

Eight countries in West Africa reported Internet outages after damage was reported to four different undersea fiber cables. The most affected countries are Ivory Coast, Liberia, and Benin, with additional problems caused in Ghana, Nigeria, and Cameroon. Lesser impact was felt in South Africa, Senegal, and Portugal. There has been no official word on what caused the problem, but it's likely due to the shifting of the seabed due to seismic activity. more

Subsea Cable Breaks Sever Internet Connectivity Across South Africa

Multiple subsea cable breaks have significantly disrupted internet connectivity across South Africa, affecting a wide range of internet and cloud service providers and leaving thousands of users disconnected. more

Houthis Blamed for Disrupting Asia-Europe Communications by Damaging Underwater Cables

A series of underwater communications cables connecting Saudi Arabia and Djibouti have been rendered inoperative, an incident attributed to the actions of Yemen's Houthi rebels. This revelation comes from an exclusive report by the Israeli news outlet, Globes. more

Civilian Tech Mobilization in Ukraine

As was the case in the US during World War II, civilian volunteers are making important contributions to the Ukrainian war effort. On February 8, 2022, the first truckload of Starlink terminals arrived in Kyiv. A week later they were being used. By April 2022, there were 5,000 terminals in Ukraine, and 42,000 as of April 2023. (At this point, SpaceX and Ukraine have gone silent. Neither ChatGPT4, Gemini, Copilot, Perplexity, nor I could not find a current terminal count). more

Widespread Network Outages Disrupt AT&T Services Across the US

In a significant service disruption early Thursday, AT&T's network experienced widespread outages, affecting cellular service and internet connectivity for users across the United States. According to the tracking site Downdetector, the issues began around 4 a.m. ET, with over 32,000 reports of outages, which surged to more than 71,000 by 8 a.m. ET. more