Access Providers

Will COVID-19 Traffic Kill the Internet?

This is the question being asked all across the industry as the volume of data traffic has leaped upward due to students and employees working from their homes. We got our first glimpse of the impact of the crisis when Verizon announced a week into the crisis that they were seeing a 22% increase in data traffic in their network. More recently, AT&T announced a 27% increase in network traffic. more

Starlink Poised to Enter India After Regulatory Shift

After facing several regulatory obstacles, Elon Musk's Starlink is on the brink of entering the Indian market, a move that could reshape the country's digital landscape. more

Canadian Government Stepping Up on Internet Surveillance

A Canadian law expected to be introduced next week could greatly assist law enforcement authorities in the country to access date revealing internet-user habits and personal information. Privacy watchdogs caution if the so-called Lawful Access law is passed, it would give police access to webbrowsing history and sensitive personal information, and would grant greater permission to track the cellular phones of suspects -- much of it without the requirement of a warrant. more

How Are You Solving the Digital Divide

One of the most common questions I'm being asked these days is from local politicians and economic development folks who want examples of other communities that are tackling and solving the digital divide. I'm able to trot out the big-picture stories because they come to my attention in reading about the industry. As an example, just before I wrote this blog, I read an article that says that the State of Maryland will be providing 150,000 laptops to homes... more

Syria Shuts Down Internet to Prevent Cheating During National High School Exams, Say Insiders

Early this morning in Syria, the Internet was almost entirely down for four hours. It was the ninth such outage since 31 July 2016 -- each one lasting from approximately 4am to 8am local time. more

A Mature Broadband Market? (Implications and Industry Shifts)

It is becoming clear that the broadband market is reaching maturity. This is already causing havoc in the industry for ISPs that relied on year-over-year customer growth to prop up stock prices. Earlier this year, the New Street Research, a company that specializes in research in the telecommunications and technology sectors, said that it estimated that new broadband customers would grow by about 1 million this year. more

Traditional Big ISPs Stagnate

In the first quarter of this year, the big cable companies added 482,000 customers, while telcos added over 50,000 customers. In what is a surprise to the industry, that growth has disappeared, and all of the big ISPs collectively lost almost 150,000 customers. That's a loss of 60,000 customers for the cable companies and 88,000 for the big telcos. The following statistics have been compiled by the Leichtman Research Group, which tracks the broadband performance of the largest ISPs in the country. more

Telecoms Development Booming in the French Pacific Territories

After the nuclear submarine debacle with France, political ties have been restored, and both France and Australia have agreed on further cooperation in the South Pacific, where France has several overseas territories. Also, here telecoms is a key issue. Such cooperation has become more urgent with the increased political interest of China in the region. more

The 3 Keys to Unlock Your Operational Performance

Like any business, service providers must constantly evaluate the success of their operations. For implementations and installments, this is usually done by setting a strategic objective and then measuring progress made towards completion. But for operational teams, success is often measured by the repeated achievement of daily goals aligned to corporate objectives. Setting these benchmarks and collecting this data is accomplished by frequently running key performance indicators (KPIs). more

Poor Rural Connectivity Costs Lives

The Washington Post wrote an article recently that talked about how poor rural connectivity cost lives during a tornado in Louisiana. Around the country, there are now elaborate alert systems in areas subject to tornados and other dangerous weather events. These alerts have been shown to save lives since they give folks enough time to seek shelter or get out of the path of a storm. more

SpaceX to Launch Satellites for Competitor OneWeb

On March 2, Russia covered the US flag on the Roscosmos Space Agency rocket that was scheduled to launch 36 OneWeb broadband satellites on March 5. The Russians made two obviously untenable demands -- that OneWeb guarantee that the satellites would not be used for military purposes and the United Kingdom government remove its investment in the company. OneWeb declined, and the satellites were removed from the rocket. more

A Bad Year for the Cable Industry

The traditional cable TV industry had a miserable 2019. Collectively the biggest cable TV providers in U.S. lost over 5.9 million subscribers during the year, almost 7% of the total customer base. The impacts of COVID-19, along with the already existing trends in the industry, spell bad news for the industry in 2020. I expect that customer losses will accelerate over 2019 levels. more

Google Fiber Expanding to Four More Cities

According to news sources Google's fiber-to-the-home service is expanding to four additional cities: Atlanta; Nashville, Tennessee; Charlotte and Raleigh-Durham, North Carolina. Google Fiber currently is available in Kansas City, Austin, Texas and Provo, Utah. At a price tag of $80 per month, the service offers speeds around 10 times greater than that of the average Internet connection. more

Pinpointing Urban Broadband Gaps

The City of Chicago asked some researchers at the University of Chicago for help to identify the neighborhoods and the number of households that are not connected to broadband. It's been well known that large numbers of people in cities don't have broadband, but there have been no easy ways to pinpoint where solutions are needed. more

Farm Access to Broadband

The U.S. Department of Agriculture has been measuring computer usage on farms and publishes the results every two years in its Farm Computer Usage and Ownership report. The most recently released report for 2019 was compiled by asking questions to 20,000 farmers. This is a large sample from the more than 2 million farms in the country. more