I've had a number of people ask me about how I think COVID-19 will impact the ISP industry over the next six months. It's an interesting question to consider because there are both positive and negative trends that ISPs need to be concerned about. The chances are that these various trends will affect markets and ISPs differently - making it that much harder for an individual ISP to understand what they are going to see over the next six months.
Nothing can describe the situation the world is living today more accurately than the current aspect of the Dolores Park in the town of San Francisco (USA). These days the green grass shows an abnormal aspect. A series of white circles span all the ground around. It is not the effect of an extra-terrestrial visit, it is just the consequence of the COVID-19 pandemic: the circles mark the safety areas where families can enjoy the park, socially-distanced, under the Sun.
Nokia Deepfield is another company that works in the background on the web, and that analyzes data traffic patterns for the big ISPs. Their June 4 report on web traffic reports about the same thing we're hearing from most large ISPs -- the volume of web traffic suddenly shot up since the onset of the pandemic. Nokia Deepfield says that the increase in traffic has settled in at about a 25% increase over pre-COVID levels.
When UN Secretary-General Antonio Guterres announced in January 2020 that he was preparing a global "roadmap for digital cooperation," he had no idea that six months later, the world had made a quantum leap into the digital age. Home office, distance learning, online shopping, and video conferencing have been around for a long time, but the standstill of the real world during the pandemic has led to an unexpected expansion of the virtual world.
The Washington Post reports that a recent poll conducted shows that 3 out of 5 Americans are unable or unwilling to use an infection-alerting app developed by Google and Apple. About 1 in 6 adults can't use the app because they don't own a smartphone -- with the lowest ownership levels for those 65 and older. People with smartphones evenly split between those willing versus unwilling to use such an app.
A new survey of security and IT leaders by csoonline.com sheds light on how organizations across industries are dealing with the COVID-19 crisis, how prepared they were when the pandemic first hit, how vulnerable they are, and what the long-term impact on companies may be. Unsurprisingly, the survey found there has been an increased number of employees working from home.
United States Senator Edward Markey (D-Mass) introduced a bill that would require that the FCC create a new National Broadband Plan by July 2021. This plan would lay out the national goals needed for broadband going forward and also provide an update on how the COVID-19 crisis has impacted Internet access. I am not a big fan of the concept of a national plan for many reasons.
The COVID-19 pandemic has led to the rapid migration of the world's workforce and consumer services to virtual spaces, has amplified the Internet governance and policy issues including infrastructure, access, exponential instances of fraud and abuse, global cooperation and data privacy, to name but a few. The need for practical, scalable and efficient solutions has risen dramatically.
Eric Yuan, CEO of the Zoom teleconferencing service, stated that the average number of daily meeting recipients increased from 10 million in December 2019 to 200 million in March 2020 in a webinar last month. I've been teaching 21 students using Zoom as a result of the COVID-19 pandemic, and the audio and video are smooth, and switching between speakers is seamless. Offhand, I cannot think of any technology that has scaled so well so fast.
Many organizations and individuals are socially committed and voluntarily help the weak, the poor, and the sick. Others consider how they can contribute. Supporting organizations and individuals by starting an aid project, donating money, or providing human resources, can make a crucial difference. The corona crisis is a challenge for many, if not all. Scientists around the world are experimenting with cures and vaccines, and they need help. However, you don't have to be a virologist to help science fight COVID-19.