Nothing can describe the situation the world is living today more accurately than the current aspect of the Dolores Park in the town of San Francisco (USA). These days the green grass shows an abnormal aspect. A series of white circles span all the ground around. It is not the effect of an extra-terrestrial visit, it is just the consequence of the COVID-19 pandemic: the circles mark the safety areas where families can enjoy the park, socially-distanced, under the Sun. more
This is the question being asked all across the industry as the volume of data traffic has leaped upward due to students and employees working from their homes. We got our first glimpse of the impact of the crisis when Verizon announced a week into the crisis that they were seeing a 22% increase in data traffic in their network. More recently, AT&T announced a 27% increase in network traffic. more
The traditional cable TV industry had a miserable 2019. Collectively the biggest cable TV providers in U.S. lost over 5.9 million subscribers during the year, almost 7% of the total customer base. The impacts of COVID-19, along with the already existing trends in the industry, spell bad news for the industry in 2020. I expect that customer losses will accelerate over 2019 levels. more
With the COVID-19 health crisis evolving so quickly, it's hard to predict the extent of the long-term impact on business and the economy. While every business sector is facing different considerations, it's safe to say all are handling challenges from supply chain interruptions, rapid shifts to remote work, and massive changes in consumer spending and communication habits. more
In recent weeks we've seen a range of press articles, security blogposts and public statements addressing real or perceived issues with network capacity and the domain name system (DNS) in particular. These range from concerns about the resilience of the DNS with questions on the impact of the number of registrations to news indicating that a tidal wave of fraud and abuse is hitting the world. more
The Quello Center that is part of the Department of Media and Information at Michigan State University just released a definitive study that looks at the impact of lack of broadband on students. The study was done in conjunction with Merit Networks, the organization that acts as the ISP for schools in Michigan. I describe the study as definitive because it used study techniques that isolate the impact of broadband from other factors such as sex, race, and family income. more
All of the major ISPs that were enforcing data caps have lifted those caps in response to the COVID-19 crisis. This includes AT&T, Comcast, Cox, Mediacom, and CenturyLink. All of these companies justified data caps as a network management tool that was in place to discourage overuse of the network. That argument no longer holds water if these ISPs eliminate them during a crisis that is overtaxing networks more than we are likely to ever see again. more
In part three of this series of posts looking at emerging internet content relating to coronavirus, we turn our attention to mobile apps - another digital content channel that can be used by criminals to take advantage of people's fears about the health emergency for their own gain.One of the most common attack vectors we have found in our analysis is the use of apps purporting to track global progression of COVID-19, or provide other information, but which instead incorporate malicious content. more
In early April, I had a routine consultation with my electrophysiologist at Nuvance Health via telehealth. Nuvance uses telehealth technology from American Well. In preparation for the consult, I took my blood pressure with a Qardio cuff and my iPhone, weighed myself on the Fitbit scale, and took a 30-second ECG with the Apple Watch. A nurse called 15 minutes before my appointment and took the information for input to the Electronic Health Record. more
While it might still be too early to make predictions, there are dozens of articles on the web predicting how the COVID-19 pandemic might change our long-term behavior. Here are some of the more interesting predictions I've seen that involve broadband and telecom... Millions of people were sent home for work or school to homes that didn't have good broadband. These folks have been telling the world for years that they don't have good broadband... more
Nobody loves a good crisis more than a hacker and, by anyone's definition, coronavirus is a big, fat stinking crisis that almost everyone on earth is sitting in the middle of. For most of us, a crisis brings out the best. First responders and the healthcare systems are replete with stories of superhuman sacrifice and commitment to others. Unfortunately, it is this commitment to the work at hand that puts cybersecurity on the back burner and increases the chance of a breach, break-in, or general mischief. more
We are all aware of the steps for mitigating the spread of the novel coronavirus (COVID-19): Wash your hands; Practice social distancing; Report exposure.But these are not the only activities to practice right now. Cyber-criminals are taking advantage of this health crisis and the emotional upheaval it creates to perpetrate their crimes. Therefore, we also need to exercise good internet hygiene. In a time of crisis or tragedy, bad actors don't slow down; their efforts amplify. more
The Coronavirus pandemic has profound impact on every aspect of every person's life. We all have turned to the Internet to stay informed on this one subject. Unfortunately, the Internet community is not equipped to organize the Internet around one subject. Governments and businesses are reorganizing their websites daily to make new paths to new coronavirus information on many topics suitable for their many audiences. more
Early action now on possible performance issues will "flatten the curve" of customer problems in the coming weeks and months. Here are three things technology and software vendors can do right now to get ahead of problems that may appear (if they are not already) with services such as development, implementation and support... Check your contracts to see whether there are any "material assumptions" that have failed or will fail - perhaps because of some governmental action or unavailability of personnel... more
One of the many consequences of the coronavirus is that networks are going to see a shift in busy hour traffic. Busy hour traffic is just what it sounds like -- it's the time of the day when a network is busiest, and network engineers design networks to accommodate the expected peak amount of bandwidth usage. Verizon reported on March 18 that in the week since people started moving to work from home that they've seen a 20% overall increase in broadband traffic. more
A World-Renowned Source for Internet Developments. Serving Since 2002.