The Federal Trade Commission intends to monitor the information that telecom and cable companies provide about high-speed Internet service in the service plans they offer to customers, according to a report issued last week by the agency. The FTC asserts in the report, released on June 27, that since it has jurisdiction over matters involving consumer protection, it "will continue to enforce the consumer protection laws in the area of broadband access."... The consumer protection sections of the FTC report raise this question: are broadband providers engaging in a deceptive practice when they advertise a connection speed of, for example, "up to" 768 kilobits per second (kbps) - and yet actual speeds are considerably lower? more
News breaking out today is that Google has acquired GrandCentral for something around $50 million. GrandCentral is a service that gives you one phone number that can ring multiple numbers, provide one common voicemail - and all sorts of the other features (see "howitworks" for a list of features)... So will we ultimately see voicemail inside of Gmail? One would assume that we will eventually see integration with GoogleTalk... more
For many in the Voice over IP world, Session Initiation Protocol (SIP) is the holy grail. Once it is accepted by every vendor and manufacturer, it will enable every IP-based device and application to communicate with one another. But for now it remains still a bit of an enigma that raises a large number of questions for everyone. TechTarget offers a VoIP SIP fundamentals guide discussing some of the basics of SIP -- its vulnerabilities, testing and hardware. more
Funny how some topics seem sit on a quiet back burner for years, and then all of a sudden become matters of relatively intense attention. Over the past few weeks we've seen a number of pronouncements on the imminent exhaustion of the IP version 4 address pools. Not only have some of the Regional Internet Registries (RIRs) and some national registry bodies made public statements on the topic, we've now seen ICANN also make its pronouncement on this topic... Why the sudden uptake of interest in this topic? I suspect that a small part of this may be my fault! more
I recently came across a copy of a ruling in the bizarre case of MySpace vs. theglobe.com. Theglobe.com was the ultimate dot.com bubble company. It started up here in Ithaca, and went public at the peak of dot.com hysteria with one of the the greatest one-day price runups ever. Since then they bought and sold a variety of busineses, none of which ever made any money, including the Voiceglo VoIP service which appears to be what the spam was promoting. more
The term "last mile" highlights the fact that we are the consumers at the end of a broadband "pipe". Saying "first mile" is a little better but the Internet is not a pipe to or from somewhere else. It's about what we can do locally and then what we can do when we interconnect with other neighborhoods. It's better to describe our neighborhood as the first square mile. Telecom is about selling us services; the Internet is about what we can do ourselves locally and then interconnecting with others everywhere. In writing the First Square Mile - Our Neighborhood essay which I just posted I came to better understand the fundamental difference between the world of telecom which is about giving you choices and the Internet which provides opportunity to discover what we can't anticipate... more
Google has launched a new Public Policy Blog focused on U.S. government legislation and regulation -- reported in the media as part of Google's efforts in setting up focus on the U.S. government since early 2005. In an entry posted over the weekend on the blog by Richard Whitt, Washington Telecom and Media Counsel, key argument within the net neutrality debate is explained... more
Previously, I've written about how the success of the MVNO (though not without its problems) demonstrates how an Open Access-like business model can work in a wireless context. The underlying carrier, such as Sprint or Verizon, can sell access to its network at wholesale rates to a company like Virgin Mobile, which then markets to consumers. This model can be and is a success both for the retailer and the wholesaler. MVNOs are not perfect. more
Today's Wall Street Journal had an interesting article (subscription required) on the current state of the wireless walled garden. It cites several recent clashes between handset vendors and cellcos over the extent to which consumers can use their phones to access non cellco content. From the article: "At stake for consumers are what services will be available on their mobile phones and whether they're free or cost a monthly fee. The wireless Web is taking off more slowly in America than overseas, and one reason is that U.S. carriers tightly control what applications are available on mobile devices..." more
I've been involved with VoIP technology since 1996. I've been a public advocate for wideband audio at least since 1997. And I've admired and supported a variety of companies using VoIP to provide innovative services and new user interfaces. But reflecting on the past decade, the only globally significant impact of VoIP has been on prices (by fostering arbitrage). Most VoIP telephony services are just digital POTS... more
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