ICANN has submitted the first report [PDF] of what will be a series of annual reports summarizing its “expierince” with the Whois Data problems and inaccuracies. While emphasizing that “ICANN-accredited registrars are obligated by the terms of their accreditation agreements to investigate and correct any reported inaccuracies,” the report provides the following conclusions:

- Over the course of the eighteen-month reporting period (Sep-02 through Feb-04), the system received 24,148 confirmed Whois inaccuracy reports.

- 82% of the reports concerned domain registrations in .com, and .net and .org accounted for 13% and 5% of all reports respectively. An enhanced version of the system has recently been launched that will include not just the legacy gTLDs, but all gTLDs under contract to ICANN: .aero, .biz, .com, .coop, .info, .museum, .name, .net, .org, and .pro.

- More than 40% of all the reports (9,938 out of 24,148) were submitted by just 0.3% of reporters (20 individuals out of 5,755 reporters). Over 20% of the reports had text fields that included the word “spam”.

- The number of complaints sent to each registrar was generally proportional to each registrar’s relative market share.

- On average, registrars were each sent approximately 0.00048 Whois inaccuracy reports per active registration per year, which equates to an average of 4.8 reports per year for every 10,000 domains under management.

Beginning on 31 October 2003, all ICANN-accredited registrars were obligated to comply with the new “Whois Data Reminder Policy.” The WDRP is intended to be an additional step to improve Whois data accuracy. Experiences with the implementation of that new policy will be subject of an ICANN report to be published by 30 November 2004.

In ICANN’s planning for Fiscal Year 2004-05, there is provision for additional dedicated staff resources to monitor the Whois Data Problem Report System, to obtain accurate and useful statistical data, and to monitor registrar and registry compliance with Whois service, privacy and accuracy obligations.

ICANN has submitted this report as part of its agreement with the Department of Commerce to be submitted by the end of March 2004 and annually thereafter.