MAAWG Issues ISP Guidelines for End-User Bot Removal

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MAAWG Issues ISP Guidelines for End-User Bot Removal

By CircleID Reporter
July 31, 2009, 6:11 pm PDT Views: 5,937 Comments: 1

Messaging Anti-Abuse Working Group (MAAWG) has issued the first best practices aimed at helping the global ISP industry work more closely with consumers to recognize and remove bot infections on end-users’ machines. The paper outlines a three-step approach with recommendations for detecting bots, notifying users that their computers have been compromised, and guiding them in removing the malware.

The new best practices outline various options for alerting customers when their computers are infected and has suggestions for helping end-users clean their systems. The paper discusses bot detection methods, customer notification, and the use of walled gardens to limit infected machines’ exposure to the Internet.

By CircleID Reporter

CircleID’s internal staff reporting on news tips and developing stories. Do you have information the professional Internet community should be aware of? Contact us.

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There's also this (well written) draft RFC from Mike O'Reirdan et al @ Comcast Suresh Ramasubramanian – Aug 1, 2009 3:22 PM

http://tools.ietf.org/html/draft-oreirdan-mody-bot-remediation-00

Well worth a read.

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