Access Providers

Canadian Government Stepping Up on Internet Surveillance

A Canadian law expected to be introduced next week could greatly assist law enforcement authorities in the country to access date revealing internet-user habits and personal information. Privacy watchdogs caution if the so-called Lawful Access law is passed, it would give police access to webbrowsing history and sensitive personal information, and would grant greater permission to track the cellular phones of suspects -- much of it without the requirement of a warrant. more

A Chance to Tackle the Urban Digital Divide

For the first time in my career, we face the possibility of some big changes for broadband in low-income neighborhoods in cities. The recent American Rescue Plan Act (ARPA) gave cities significant funding that can be used for various kinds of infrastructure, including broadband. Cities have been handed a once-in-a-lifetime chance to fix some of the broadband deserts that have grown in poor neighborhoods. I'm already working with several cities that are taking this opportunity seriously. more

FCC Gives Final Approval to Broadband Label Requirements, with Minor Modifications to 2022 Rules

At the end of August, the FCC gave final approval to the requirement that ISPs must provide broadband labels. The FCC had originally approved the broadband labels in November 2022 but then received three petitions to further modify the rules. The recent order makes a few minor changes to the original order but largely leaves the original broadband label rules intact. more

The 3 Keys to Unlock Your Operational Performance

Like any business, service providers must constantly evaluate the success of their operations. For implementations and installments, this is usually done by setting a strategic objective and then measuring progress made towards completion. But for operational teams, success is often measured by the repeated achievement of daily goals aligned to corporate objectives. Setting these benchmarks and collecting this data is accomplished by frequently running key performance indicators (KPIs). more

The Reverse Donut

A lot of rural areas are going to get fiber over the next five years. This is due to the various large federal grant programs like ReConnect and RDOF. New rural broadband is also coming from the numerous electric cooperatives that have decided to build broadband in the areas where they serve rural electric customers. This is all great news because once a rural area has fiber it ought to be ready for the rest of this century. more

Zero-Touch Provisioning… Really?

Zero-touch provisioning (ZTP) -- whatever does that mean? Of course, it is another marketing term. I think the term "closer to zero touch provisioning" is probably better, but CTZTP -- as opposed to ZTP -- is a bit more of a mouthful. Whenever I hear language like this that I'm not familiar with, I get struck by a bolt of curiosity. What is this new and shiny phrase that has just appeared as if from nowhere? more

Building a Base of Knowledge for Advocacy Abroad in the Digital Age

Answering questions at the Internet Association's Virtuous Circle conference last week, Secretary Kerry presented the U.S. Department of State's effort to prioritize global digital economy issues abroad in order to reflect the growing importance of these issues in both economic and foreign policy. The State Department has made real progress on this initiative in the last year and hopes to continue our momentum going forward. more

Canadian Government Proposes Mandated Surveillance Capabilities at ISPs

Government of Canada has introduced a new bill that could allow the police to access ISP's user data without warrant. According to Michael Geist, a law professor at the University of Ottawa, "the Government has taken another shot at lawful access legislation today, introducing a legislative package called the Investigative Powers for the 21st Century (IP21C) Act that would require mandated surveillance capabilities at Canadian ISPs, force ISPs to disclose subscriber information such as name and address, and grant the police broad new powers to obtain transmission data and force ISPs to preserve data." more

Satellite Cell Service: What’s Coming

T-Mobile and Starlink made a joint announcement recently about an arrangement where Starlink will enable voice and texting capabilities to T-Mobile cellphones by the end of 2023. This is a service that would work with existing cell phones and would supposedly kick in when a phone can't find a signal from a cell tower. Starlink said the technology would be enabled by new satellites that have significantly larger antennae than the current satellites in the constellation. more

Internet Service Restored in Egypt

Renesys reports that Internet services in Egypt have been restored. According to the report, Egyptian Internet providers returned to the Internet at 09:29:31 UTC (11:29am Cairo time). "Websites such as the Egyptian Stock Exchange, Commercial International Bank of Egypt, MCDR, and the US Embassy in Cairo, are once again reachable. All major Egyptian ISPs appear to have readvertised routes to their domestic customer networks in the global routing table."
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Starlink Passes 10,000 Satellites, Expanding Global Internet Reach

SpaceX has launched over 10,000 Starlink satellites, solidifying its lead in low-Earth orbit internet infrastructure and accelerating a broader industry shift toward satellite-based broadband in underserved and remote regions worldwide. more

An End to Data Caps?

All of the major ISPs that were enforcing data caps have lifted those caps in response to the COVID-19 crisis. This includes AT&T, Comcast, Cox, Mediacom, and CenturyLink. All of these companies justified data caps as a network management tool that was in place to discourage overuse of the network. That argument no longer holds water if these ISPs eliminate them during a crisis that is overtaxing networks more than we are likely to ever see again. more

Google Exec: ISPs Must Get Tough on Malware Infested Computers on Their Networks

Ryan Naraine reporting at Threatpost: "Head of Google's anti-malvertising team Eric Davis wants Internet Service Providers (ISPs) to look beyond profits and take a more proactive approach to dealing with malware-infested computers on their networks. During a keynote presentation at the Virus Bulletin conference here, Davis said competitors in the ISP space must look beyond profits and partner on new initiatives to deal with the "parasites" that have taken control of the Internet landscape." more

SpaceX Starlink Comes to South America

SpaceX has roughly 90,000 Starlink beta test customers in North America, Europe, Australia, and New Zealand and now they have one in South America -- in Sotomó, an isolated town at 41.6° South in Chile's Lake Region. Chile's second terminal will be online at a school in Caleta Sierra in a few days and other pilot locations will follow. Twenty families live in Sotomó and it is only accessible by private boats or subsidized services that navigate the Reloncaví Estuary on which it is located. more

What Steps Can Africans Take and Lead in Internet Governance and Social Justice?

Almost three years ago, I published a blog post on CircleID titled "Internet Governance: Why Africa Should Take the Lead." I argued that African Internet stakeholders use a 'wait and see approach' in matters as critical as Internet governance," and that African voices are missing in key Internet governance discussion fora. Additionally, I suggested that some reasons for this approach, including that Africa lacks well-trained Internet governance experts and Africans see foreign affairs and international relations as an East versus West dynamic. more