Access Providers

China and Taiwan Recognize Starlink’s Military Value

When Russia invaded Ukraine, SpaceX had around 2,000 satellites in orbit. It was clear from the first day of the war that a low-Earth orbit (LEO) constellation of around 2,000 satellites would be a valuable military and civilian asset. The first truckload of Starlink terminals arrived in Ukraine on February 28, 2022, four days after the invasion. By March 19, there were 5,000 terminals in Ukraine and 150,000 active daily users by May 2nd.China and Taiwan have both seen the strategic value of 2,000 Starlink satellites. more

Canadian Government Stepping Up on Internet Surveillance

A Canadian law expected to be introduced next week could greatly assist law enforcement authorities in the country to access date revealing internet-user habits and personal information. Privacy watchdogs caution if the so-called Lawful Access law is passed, it would give police access to webbrowsing history and sensitive personal information, and would grant greater permission to track the cellular phones of suspects -- much of it without the requirement of a warrant. more

Building a Base of Knowledge for Advocacy Abroad in the Digital Age

Answering questions at the Internet Association's Virtuous Circle conference last week, Secretary Kerry presented the U.S. Department of State's effort to prioritize global digital economy issues abroad in order to reflect the growing importance of these issues in both economic and foreign policy. The State Department has made real progress on this initiative in the last year and hopes to continue our momentum going forward. more

The 3 Keys to Unlock Your Operational Performance

Like any business, service providers must constantly evaluate the success of their operations. For implementations and installments, this is usually done by setting a strategic objective and then measuring progress made towards completion. But for operational teams, success is often measured by the repeated achievement of daily goals aligned to corporate objectives. Setting these benchmarks and collecting this data is accomplished by frequently running key performance indicators (KPIs). more

Internet Service Restored in Egypt

Renesys reports that Internet services in Egypt have been restored. According to the report, Egyptian Internet providers returned to the Internet at 09:29:31 UTC (11:29am Cairo time). "Websites such as the Egyptian Stock Exchange, Commercial International Bank of Egypt, MCDR, and the US Embassy in Cairo, are once again reachable. All major Egyptian ISPs appear to have readvertised routes to their domestic customer networks in the global routing table."
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Google Exec: ISPs Must Get Tough on Malware Infested Computers on Their Networks

Ryan Naraine reporting at Threatpost: "Head of Google's anti-malvertising team Eric Davis wants Internet Service Providers (ISPs) to look beyond profits and take a more proactive approach to dealing with malware-infested computers on their networks. During a keynote presentation at the Virus Bulletin conference here, Davis said competitors in the ISP space must look beyond profits and partner on new initiatives to deal with the "parasites" that have taken control of the Internet landscape." more

Zero-Touch Provisioning… Really?

Zero-touch provisioning (ZTP) -- whatever does that mean? Of course, it is another marketing term. I think the term "closer to zero touch provisioning" is probably better, but CTZTP -- as opposed to ZTP -- is a bit more of a mouthful. Whenever I hear language like this that I'm not familiar with, I get struck by a bolt of curiosity. What is this new and shiny phrase that has just appeared as if from nowhere? more

My Telecom Predictions for 2021

It's that time of the year for me to get out the crystal ball and peer into 2021... The FCC Will Have Egg on its Face from the RDOF Grants. The reverse auction was a disaster in many ways, with a lot of the money going to companies that can't possibly do what they promised or companies that largely intend to make a profit by pocketing a lot of the grants. The FCC will have a chance to rectify some of the problems during the review of the long forms... more

What Steps Can Africans Take and Lead in Internet Governance and Social Justice?

Almost three years ago, I published a blog post on CircleID titled "Internet Governance: Why Africa Should Take the Lead." I argued that African Internet stakeholders use a 'wait and see approach' in matters as critical as Internet governance," and that African voices are missing in key Internet governance discussion fora. Additionally, I suggested that some reasons for this approach, including that Africa lacks well-trained Internet governance experts and Africans see foreign affairs and international relations as an East versus West dynamic. more

Canadian Government Proposes Mandated Surveillance Capabilities at ISPs

Government of Canada has introduced a new bill that could allow the police to access ISP's user data without warrant. According to Michael Geist, a law professor at the University of Ottawa, "the Government has taken another shot at lawful access legislation today, introducing a legislative package called the Investigative Powers for the 21st Century (IP21C) Act that would require mandated surveillance capabilities at Canadian ISPs, force ISPs to disclose subscriber information such as name and address, and grant the police broad new powers to obtain transmission data and force ISPs to preserve data." more

Open Access for Apartment Buildings

San Francisco recently passed an interesting ordinance that requires that landlords of apartments and multi-tenant business buildings allow access to multiple ISPs to bring broadband. This ordinance raises all sorts of regulatory and legal questions. At the most recent FCC monthly meeting, the FCC jumped into the fray and voted on language that is intended to kill or weaken the ordinance. more

Google Serving 25 Percent of Consumer Internet Traffic Through North American ISPs

Google is now serving close to 25 percent of all consumer internet traffic running through North American ISPs, according to a report from Wired. "That's a far larger slice of than previously thought, and it means that with so many consumer devices connecting to Google each day, it's bigger than Facebook, Netflix, and Instagram combined. It also explains why Google is building data centers as fast as it possibly can. Three years ago, the company's services accounted for about 6 percent of the internet's traffic." more

Loving to Hate Our Big ISPs

The American Customer Satisfaction Survey (ACSI) was released earlier this summer that ranks hundreds of companies that provide services for consumers. Historically cable companies and ISPs have fared poorly in these rankings compared to other businesses in the country. The running joke reported in numerous articles about this survey is that people like the IRS more than they like their cable company (and that is still true this year). more

Shame on the Regulators

It's clear that even before the turn of this century that the big telcos largely walked away from maintaining and improving residential service. The evidence for this is the huge numbers of neighborhoods that are stuck with older copper technologies that haven't been upgraded. The telcos made huge profits over the decades in these neighborhoods and ideally should not have been allowed to walk away from their customers. more

Cuba to Provide Public Wifi for the First Time

According to various sources, Cuba is launching its first public wireless service in the city of Santiago de Cuba. However, at the reported cost of $4.50 an hour, it will be far too expensive for most Cubans with average salary of $20 a month. Last year, 3.4 percent of homes in Cuba had Internet access -- one of the world's lowest rates, according to international technology authorities. more