AI is bringing changes to the domain registration process by enhancing user experience, improving registrar operations, and empowering registries. In recent years, AI has entered the industry via the huge growth of new website builders. Today, new developments in the field offer an opportunity to align the interests of all stakeholders, from end user to registry. more
Do human rights come into the picture when technology and policy work are involved? If so, where? This is a question that has come up multiple times during the last dozen years, and occasionally even before, in Internet Governance discussions. These discussions have included debates on whether human rights were specifically applicable to protocol design or to the organizations developing protocol standards. more
AI technology seems to be a hot topic in every industry, and broadband is no exception. It seems inevitable that AI will be used to help monitor and control complex broadband networks. It looks like the biggest ISPs are already phasing AI into the customer service process. Nobody seems to be able to answer the big question of whether AI will change the amount of broadband the average household uses. more
In the same way monarchs are proclaimed - by powerful stakeholders attending a coronation and not objecting - the UN's International Telecommunication Union (ITU) took a mandate last week to coordinate AI Safety worldwide, with most industry leaders and relevant UN agencies were present when it did so. more
One of the most common questions I've been asked lately is what I think the impact AI will have on the broadband industry. All of the big ISPs in the industry have actively been pursuing the use of AI. For example, AT&T Labs says it is investigating the use of AI to optimize the customer experience and auto-heal the network. Comcast says that it is using AI to help process petabytes of data every day. more
The FCC lawfully fined U.S. facilities-based wireless carriers nearly $200 million for selling highly intrusive location data about subscribers without their "opt-in" consent. In Section 222 of the Communications Act, Congress comprehensively specified how the carriers bore an affirmative duty of care not to disclose clearly defined Customer Proprietary Information ("CPNI"). The Act explicitly required the FCC, and no other agency, to protect telecommunications consumers. more
The most contentious issue throughout negotiations was that of scope—whether the Convention would cover the private sector at all, and if so, to what extent. Leaks of the negotiations and commentary by journalists indicate that several states, primarily the United States, were keen to see the Convention not directly applying to private entities. more
The 2024 "To-Do-List" for all stakeholders in the global Internet Governance Ecosystem is a very long one. Not only the real world but also the virtual world is in turmoil. Vint Cerf once argued that the Internet is just a mirror of the existing world. If the existing world is in trouble, the Internet world has a problem. more
It seems that every day, a new artificial intelligence (AI) capability emerges, posing exciting possibilities for technological advancements -- but also great potential to equal or greater risks. Cybercriminals have taken notice of this rapid surge in the popularity of AI technologies and are attempting to take advantage. more
Artificial Intelligence, AI, is often portrayed and perceived as just one more innovative stage in a long line of ever more sophisticated and powerful tools that humans use to survive and prosper. AI is different! As its name states, its ambition and goal is not to be just another tool but to introduce an artificial (digital) intelligence that is free from the weaknesses humans confront when doing some tasks. more
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