Email

Review Your Email Forwarding Practices

As unusual as it may be for a lawyer to speak at a IETF meeting, Ian Walden gave a lecture on Data Protection Directives and updates thereof. He said they affect some 90 jurisdictions. A difference between email addresses and cookies - the latter are the main subject of the January 2012 update of the directives - is that after more than a decade of enforcement, specific browser extensions may allow users to browse what cookies they have, while no record states whom they conferred their email addresses to.

Email Delivery Challenges Increasing

Return Path published their most recent Global Deliverability report this morning. It shows that inbox placement of mail has decreased 6% in the second half of 2011. This decrease is the largest decrease Return Path has seen in their years of doing this report... Filters are getting more sophisticated. This means they're not relying on simply IP reputation for inbox delivery any longer.

News International Caught Deleting Email Evidence

Knowing how long to store your company email can be confusing. For some industries and public companies there are laws dictating how long emails should be kept, but for other companies it is more discretionary. A document retention policy can help with this. Deciding which emails to keep and for how long - and then most importantly, sticking to your policy - will be looked on more favourably should you find yourself justifying missing email evidence to a judge.

How Spam Has Damaged Mail Forwarding - And Ways to Get Around It

Courtesy forwards have been a standard feature of e-mail systems about as long as there have been e-mail systems. A user moves or changes jobs or something, and rather than just closing the account, the mail system forwards all the mail to the user's new address. Or a user with multiple addresses forwards them all to one place to be able to read all the mail together. Since forwarding is very cheap, it's quite common for forwards to persist for many years. Unfortunately, forwarding is yet another thing that spam has screwed up.

Phish or Fair?

It shouldn't be a big surprise to hear that phishing is a big problem for banks. Criminals send email pretending to be a bank, and set up web sites that look a lot like a bank. One reason that phishing is possible is that e-mail has no built in security, so that if a mail message comes in purporting to be from, say, [email protected], there's no easy way to tell whether the message is really from bankofamerica.com, or from a crook.

The FBI and Scotland Yard vs. Anonymous: Security Lessons

A lot of people are fascinated by the news story that Anonymous managed to listen to a conference call between the FBI and Scotland Yard. Some of the interest is due to marvel that two such sophisticated organizations could be had, some is due to schadenfreude, and some is probably despair: if the bad guys can get at these folks, is anyone safe?

DMARC: New Email Authentication Protocol

A consortium of companies including Google, Microsoft, Facebook and Paypal have announced that they were collaborating and coming up with a new protocol known as DMARC -- the Domain-based Message Authentication, Reporting and Conformance. What is DMARC?

IP Address Reputation Primer

There has been a lot of recent discussions and questions about reputation, content and delivery of email. I started to answer some of them, and then realized there weren't any basic reference documents I could refer to when explaining the interaction. So I decided to write some. This post is about IP address reputation with some background on why IPs are so important and why ISPs focus so heavily on the sending IP.

Privacy Rules to Change in the EU, But What If ...?

In a presentation EU Commissioner Viviane Reding gave a preview of the new Privacy regulation her DG is preparing. As she states, privacy rules need to be brought up to date and harmonized. With all 27 member states having the same rules and tools to enforce, a company only will deal with one privacy commissioner... So, what if we, for the sake of this blog, take this initiative towards spam and cyber crime. What would this do to spam enforcement?

Implications of Canada’s CASL - Toughest Anti-Spam Law the World Has Ever Seen

While Canada was dragging the chain when it came to introducing anti-spam legislation, it is now making up for lost time. Ottawa's new law -- expected to be operational early this year -- has severe fines for violations and is viewed by some as too tough. Known as CASL, the new law aims to crack down on spammers and mailing list companies but in doing so, tightly regulates the way businesses can market to prospective customers via email and online.