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I can still hear it. ‘Hee hee’. That’s good. We all have unique laughs, but few are distinctive. Fewer yet belly the true nature of the human being issuing them. British insult comedian Jimmy Carr has one such laugh, a tri-tone ‘dah dah DUH,’ rising on the third expulsion. It has a bell-like quality, ringing, embodying the deft touch that Don Rickles had of insulting while loving, something Carr has mastered. It lets you know that despite him having just said something shocking and horrid, he is laughing with, never at, reassuring the target, ‘all is well.’ more
Remember the old email hoax about Hillary Clinton pushing for email taxation? When we first heard AOL's plans for Goodmail today, we thought maybe the hoax had re-surfaced and a few industry reporters got hooked by it. But alas, this tax plan seems to be true. AOL has long held the leading standard in email whitelisting. Every email sender who cares about delivery has tried to keep their email reputation high so that they could earn placement on AOL's coveted Enhanced Whitelist. Now, AOL may be saying that those standards don't matter as much as a postage stamp when it comes to email delivery. more
It's easy to look at Amazon SES and sigh. Thousands of low-end customers sending mail from a shared IP pool? Amazon already knows that trick never works! Just one spammer will ruin the reputation of those IP addresses, resulting in ongoing delivery problems for everyone who uses the service. It is possible that Amazon can build the systems and human processes to keep spammers out; certainly sounds like they want to. more
Looking back at 2010, here is the list of top ten most popular news, blogs, and industry news on CircleID in 2010 based on the overall readership of the posts (total views as of Jan 1, 2011). Congratulations to all the participants whose posts reached top readership and best wishes to the entire community for 2011. Happy New Year! more
The recent testing by Gmail of DomainKeys affords an opportunity to look again at what the impact of it may be in any attempt to introduce a Domino addin to verify DomainKeys signatures. I have here a sample of an email sent from Gmail and that same email after being delivered to the in-box of a Notes/Domino user who prefers MIME. There are differences which make DomainKeys a real problem at Domino shops (and, I suspect, others). more
In my roles as postmaster at CAUCE (the Coalition Against Unsolicited Commercial E-mail) and abuse.net, I get a lot of baffled and outraged mail from people who have discovered that someone is sending out spam, often pornographic spam, with their return address on the From: line. "How can they do that? How do I make them stop?'' The short answers are "easily'' and "it's nearly impossible.'' more
The following article is an excerpt from the recently released Internet Analysis Report 2004 - Protocols and Governance. Full details of the argument for protocol reform can be found at 'Internet Mark 2 Project' website, where a copy of the Executive Summary can be downloaded free of charge. ..."In releasing this section for comment, I would like to point out that the report's conclusions are based on a cumulative examination of various protocols and systems. We are at a point of time where other protocols and systems are equally problematic -- the report points to some significant problems with DNS structure and scalability, and also points out that, to all intents and purposes, the basic email protocol, SMTP, is broken and needs immediate replacement." more
Sender Policy Framework (SPF) stops novice spammers but not the professionals, says Spammer-X, a retired spammer who has gone into a lot of the details in his book, "Inside the Spam Cartel". The best way to beat SPF is to join it... First, Joe Spammer rents a dedicated spam host in a spammer-friendly location, like China. Next, he registers 100 domain names, and each domain is registered under a fake name and address. Next, DNS entries for each of the hosts are set up, including a valid pointer record (PTR), an MX record and reverse DNS entries for each domain... more
There's a pernicious meme floating around that DomainKeys Identified Mail (DKIM) doesn't work with discussion lists, particularly those hosted on common open source software packages like MailMan. It's particularly odd to see this claim after I set it up successfully on a stock Debian server in less than half an hour, just a few weeks ago. Here's how it can, should, and does work. more
Network operators rely on guidance from IP address experts because not all IP addresses used on the Internet are the same. The "reputation" of email senders is especially important because some are malicious users of the system. But identifying "senders" based on their email addresses or the individual IP address of a user presents issues that are unnecessarily complex. more
Has your organization recently received an email claiming to be from NABP's Internet Drug Outlet Identification Program (IDOI)? If so, it is possible that someone is trying to trick you. The NABP IDOI team's email account has recently been illegally "spoofed" by unaffiliated persons or organizations. Email spoofing involves the forgery of an email header so that the email appears to have originated from someone other than the actual source. more
Companies sensible to effective delivery of email to all free email services may have noticed problems with deliveries to Hotmail addresses. Despite the SMTP dialog ending with a successful "250" return code, recipients don't see the message. In their Guidelines, MSN require thorough compliance with IETF standards. However, it seems they have their own interpretation about provisions for Delivery Status Notifications, a.k.a. bounces, that servers must send after they have accepted responsibility for delivering the message... more
Forwarding e-mail is so easy that it must be legal, right? Not everyone thinks so. Ned Snow at the University of Arkansas recently wrote A Copyright Conundrum: Protecting Email Privacy that argues that forwarding violates the sender's copyright rights, so it's not. The article is quite clever and is (as best I can tell, not being a legal historian) well researched, even if you agree with me that its conclusions are a bunch of codswallop... more
This is an issue of some concern and should be watched carefully: phishers are now trying to get passwords of domain registrants (domain owners). Currently, correspondents inform me that GoDaddy is the target, but there's no reason to think the phishers won't expand to other registrars. Normally, phishers go after bank accounts or other financial information, or sometimes the online accounts of users so that they may send spam. It's not known precisely why phishers are after domain registration information, but the possibilities are chilling... more
As new Top-Level Domains (TLDs) are launched, the industry mustn't overlook the customer experience. A key question is this: Will the software applications we all use, recognize the new TLDs and know what to do with them in a timely fashion? Think email and even form-fill applications. I speak from experience here. In 2006 when we launched the .MOBI TLD, there were arguably only a handful of .MOBI email addresses in existence. To my dismay, I found that often emails sent only from my .MOBI account were not being received at the other end... more
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