There are many big questions in telecom these days, and this is one that's on my mind right now. Over the past few months, I've participated in events or briefed with leading vendors in our space, namely Avaya, ShoreTel, BroadSoft, Aastra, Metaswitch, Mitel, Interactive Intelligence, and this week Cisco. Every analyst has their own core circle of vendors they stay close to, but I'd say that's a pretty fair representation of who's driving telecom. To varying degrees, all of these vendors have a cloud story, and the more I hear it, the more I start to wonder what it really means. more
With so much "cloud-talk" across every industry -- many presume that every company with serious telecom operations has already moved there -- but they haven't. In fact, 20 to 25% of global companies are still using legacy PBX systems and MPLS networks and waiting to replace them and move over to SD-Wan/mesh solutions. These advancements can be done successfully after an infrastructure audit has been conducted to identify operational weaknesses and threat vulnerabilities and measuring efficiencies of each feature for usage optimization and increased productivity. more
News breaking out today is that Google has acquired GrandCentral for something around $50 million. GrandCentral is a service that gives you one phone number that can ring multiple numbers, provide one common voicemail - and all sorts of the other features (see "howitworks" for a list of features)... So will we ultimately see voicemail inside of Gmail? One would assume that we will eventually see integration with GoogleTalk... more
5G represents a threat to the level playing field and innovation of the Internet. It is the new face of the battle over network neutrality. At its inception in the 19th-century, the talking telegraph (AKA the telephone) was an amazing feat of engineering using analog technology. One could speak into a microphone in one city and be heard in another city. Accomplishing this required a very large investment in technology. The customers were consumers of the service. more
The primary reason that Japan and Korea do so much better than the U.S. on any measurement of broadband (availability, penetration, price, speed) is that there is fierce competition in the market for broadband internet access in these countries. ...How do you increase competition in the U.S. for broadband access? Right now, we have giants fighting with each other -- cable and telephone companies. Small numbers of these companies control 80%-90% of the market for broadband access... more
The International Telecommunications Union recently issued a press release announcing with joy the release of "the first set of global standards for Internet Protocol TV (IPTV)." A key sentence: "A combination of voice, Internet and video services over a single broadband link and from a single provider is foreseen as the ultimate goal of the broadband revolution." Those of you who lived through 'What Is Broadband Good For?' with me last summer, know that the word "broadband" is a pet bugaboo of mine. It's a word that answers a lot of policy questions in a particular way. more
In the rather unique world of public international law for cybersecurity, the treaty provisions of the International Telecommunication Union (ITU) stand alone. They form the multilateral basis for the existence of all communication networks, internets, and services worldwide and have obtained the assent by every nation in the world. They also contain the only meaningful multilateral cybersecurity provisions that have endured over a century and a half through all manner of technological change. more
Since the inception of ITU precursors in 1850, its various bodies have treated the subject of telecommunication network security as both an obligation of signatories to the treaty instruments as well as an ongoing collaborative activity. However, what it actually did in those activities was constrained by its jurisdiction and participant competency -- which encompassed international public telecommunication services provided primarily by designated government agency service providers known as PTTs. more
I've posted to SSRN my paper on why most telecom companies, even though they operate networks, don't appreciate the fundamental business dynamics of network structures. This will be a chapter in a book Wharton is publishing on network-based strategies and competencies. In the paper, I describe two views on telecom and Internet infrastructure... more
As the FCC moves forward with its plans to regulate the internet in the U.S., it's worth taking a look at what's happened when the government has regulated other innovative industries. As a facilitator of innovation, I've always been fascinated with the history of Bell Labs. Bell Labs was once thought of as the source of most modern innovations... The work done at Bell Labs built the foundation for modern invention leading to phones, space exploration, the internet, music distribution, cell phones, radio and television and more. more
The 8.9-magnitude earthquake in Japan rocked the northeastern portion of the coast. The quake was the strongest to hit Japan in at least a century, sending a tsunami that flooded northern towns and also reached portions of the United States, including Hawaii. The quake was followed by a 7.1-magnitude aftershock. Impact on Internet connectivity... Japan’s Internet performance seemed to have emerged largely unscathed, but concerns continue for the telecommunications infrastructure as the country struggles to meet power demands in a state-of-emergency. more
I remember that soon after the City of Chattanooga launched its citywide fiber network, the company held a competition seeking web applications that would benefit from gigabit speeds. I don't recall if anything useful came out of that effort, but I know that there are still today almost no big bandwidth applications on the web online aimed at the average household. more
In the run up to the WCIT negotiations in December, the most talked about proposed change to the ITRs (International Telecommunications Regulations) is the ETNO proposal... Much of the discussion has focused on how this would deter innovation, hamper start-ups and make Internet access much more expensive. Overlooked thus far are the unintended consequences of how this proposal will affect the Content Distribution Network (CDN) industry while simultaneously making cybercrime much easier. more
When SpaceX first announced plans for Starlink, their low-Earth orbit Internet service constellation, they said each satellite would have five inter-satellite laser links (ISLLs) - two links to satellites in the same orbital plane, two to satellites in adjacent orbital planes, and one to a satellite in a crossing plane. They subsequently dropped the crossing link as too difficult and, when they finally began launching satellites, they had no laser links. Last year they tested ISLLs on two satellites. more
The Best Practice Forum (BPF) on IPv6 at the Internet Governance Forum (IGF) explored what economic and commercial incentives drive providers, companies and organizations to deploy IPv6 on their networks and for their services. The BPF collected case studies, held open discussions online and at the 2016 IGF meeting, and produced a comprehensive output report. This article gives a high-level overview. more
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