Featured Blogs

Your AI Strategy Canvas: Part 2

The AI Strategy course at UC Berkeley has come to an abrupt end, but formal learnings in AI will continue. I want to thank professors at UC Berkeley, Alberto Todeschini, Ph.D., and Stuart Russell, who developed a comprehensive course to implement AI in business. After three certificates, Alberto has encouraged me to pursue a master's in Artificial Intelligence. My wife and I are contemplating this next step. more

Greater Caribbean Cooperation Needed to Combat Cyber Crimes

The Caribbean is under virtual siege as incidents of cyber attacks and cyber crimes surge across the region. "The sophisticated use of technology by highly incentivised criminal organisations has created unprecedented opportunities for transnational crime elements that no one region, country or entity can fight on its own. More inter-regional cooperation and collaboration are needed to develop and implement smart and integrated approaches to fight new and emerging cyber threats." more

US Congress Re-Launches Treaty Talks on Internet Economy

Final echoes of the US Senate committee's questions of Facebook this week will only fade in the UN Security Council where, in a few years, Member States will adopt a treaty on regulation of the Internet Economy. By opening wide the door to questions on privacy, revenue, security and purpose, Congress showed its well-placed concern and signaled that others can too. more

Are .Brand Applications Being Scared Off by Financial CQ’s?

There has been an upsurge in brands withdrawing their applications. The timing undoubtedly is due to the deadline of 70% refund of the $185k application fee. But why are so many of the withdrawals .brand/closed generics? Having been involved in drafting of financial projections for over 50 applications and having answered a number of financial Clarification Questions, I believe that the major reason why there is an acceleration in .brands, especially closed ones, is that they are receiving a large number of CQs... more

Busting 3 Popular and Misleading Terms in Telecom

"Philosophy is a battle against the bewitchment of our intelligence by means of our language." (-Ludwig Wittgenstein) The words we use to describe telecoms networks often contain hidden metaphors and meanings that lead us into wrong thinking. Here are three examples... Why misleading? The word "best" implies both benevolent and optimal intentionality: the network is going to do the "right" thing for its users, and it will maximise the "rightness" in some way. more

Recent Case in Federal Court Shows Inefficiencies of Anticybersquatting Consumer Protection Act

A recent case1 from a federal court in Kentucky shows why the Anticybersquatting Consumer Protection Act (15 U.S.C. 1125(d) - the "ACPA") can be - when compared to the Uniform Domain Name Dispute Resolution Policy ("UDRP") - a relatively inefficient way of resolving a domain name dispute. Here is a quick rundown of the facts. Defendant owned a business directly competitive to plaintiff ServPro. Plaintiff had used its mark and trade dress since the 1960's... more

Top Broadband Stories of 2021

Every year I write a blog talking about the trends that I think we're likely to see in the coming year. But 2021 was such an unusual year for all of us that I thought it would also be useful to talk about what we accomplished in the industry over the last year while fending off a pandemic. All in all, it was quite a year. more

Reducing the Risks of BYOD with DNS-Based Security Intelligence; Part 2: Taking Control

In part 1, I talked about some of the risks associated with BYOD. But there are actions you can take to greatly reduce this risk. One effective method for limiting the risk of BYOD is to employ DNS-based security intelligence techniques. DNS-based security intelligence makes use of an enterprise's caching DNS server to monitor and block DNS queries to known botnet command and control (C&C) domains. more

A Diversity Success Story from the Apps for Ag Hackathon Competition

Deema Tamimi had one plan for the 2016 California Apps for Ag hackathon: get in and get out. She thought the weekend-long event would be a good opportunity to meet people, but she didn't feel ready to launch a new app, and so she planned on stealing away soon after the hackathon began. This, despite the very impressive resume she'd accrued and the fully-formed idea for a gardening-based app that had been brimming for half a year. But something magical can happen when so many engineers, experts, change-makers, and creatives converge at a hackathon. more

Study on Improving Internet Usability: A Framework for Domain Name Policy Evaluation

A domain name is a unique alphanumeric designation that facilitates reference to sets of numbers which actually locate a particular computer on the Internet. Domain names are a fundamental part of the Internet's user interface. Improving the usability of the Internet depends upon effective domain name policy. This study is intended to contribute to improvement in Internet usability for the end users of domain names. Benefits of more usable domain names include: higher sales, customer satisfaction and productivity, and reduced support costs. more

ICANN Paris: Seeking Comments from Internet Users in North America

Ahead of next week's ICANN meeting in Paris, I would like to consult users, At-Large Structures (ALSs) and others involved in internet governance in North America. As one of the three regional representatives on the ICANN At-Large Advisory committee, I want to make sure individuals, users and ALS's are given the chance to summit their own questions, suggestions and items to the agenda of the upcoming meeting. I'd be happy to receive your comments, and/or schedule a chat with you Mon-Thur, from 13:00-18:00 EDT. Leave a comment to this post, or leave me a message. more

Competing Against Big Cable Companies

I'm asked at least twenty times a year how a small ISP can compete against the big cable companies. The question comes from several sources - a newly-formed ISP that is nervous about competing against a giant company, a rural ISP that is entering a larger market to compete, or investors thinking of funding a new ISP. These folks are rightfully nervous about competing against the big cable companies. more

Tech Heavyweights to Congress: Transition Has Our Support, Do Not Delay It

Earlier today some of the biggest names in the tech industry sent a letter to Congress in support of the IANA transition and urging Congress not to delay it. The IANA transition relies on the expiry of the contract between the US Government's Department of Commerce and ICANN which is scheduled for the end of this month. As has previously been noted, some conservative politicians, most notably Senator Ted Cruz, have been very vocal in their criticism of the move and want to block it in Congress. more

Leveraging DNS for Subscriber Loyalty

There has been a lot of talk about how the DNS can provide network-based security, and how DNS is in the best position to detect malware traffic before it does any harm. But what does this mean for end users? How does it make their online lives easier and more secure? DNS servers that are aware of sites that host malware, perform phishing activities (harvesting bank details, for instance) and other nefarious misbehaviors, can prevent end users from ever going to those sites. more

Canadian International Pharmacy Association Celebrates 20 Years on the Internet

The Canadian International Pharmacy Association (CIPA) recently achieved a major milestone: We celebrated our 20-year anniversary, serving millions of customers around the world who otherwise would not afford, access or trust ordering their daily maintenance medications where they live. Founded in 2002 by a group of Canadian pharmacists who recognized the potential of the Internet to provide safe and affordable access to medications... more