Featured Blogs

Surfing the Internet in Bali: Reflections on IGF 2013

It's been a busy week for the Internet. More famous for its golden beaches, Bali recently hosted the eighth Internet Governance Forum which delivered waves of constructive discussion and debate. Over the past few days, the Internet governance community has exchanged best practices and debated a wide range of key topics that will continue to pose questions for policy as the Internet evolves... more

Support Plug-and-Play with On-Boot Firmware Updates

Have you ever purchased a new electronic device, taken it home, excitedly unwrapped it and switched it on, only to discover that something is wrong and you need to phone customer support? This scenario is all-too-common in the broadband services industry, and unfortunately, it's usually the service provider who takes the blame. New customers will often purchase gateways from third parties or redistributors without knowing that the device's firmware is out of date. more

Cyberhygiene Requires Critical Thinking

At his farewell speech in August outgoing, Telstra CEO Andy Penn mentioned that the cyber threat has never been as serious as the present. He mentioned the deteriorating geopolitical situation and the big shift in how criminals operate in the cyber domain. One thing is for sure is that in order to enjoy all the positives resulting from the digital economy, we need to be far more vigilant about the barrage of information that we are receiving and/or have access to. more

Would You Like Your Private Information to be Available on a VHS or Betamax Tape?

When I was a young child growing up in the late 1980s, my parents were lucky enough to be able to afford to have both a VHS-tape video-recorder in the living room and a Betamax tape recorder in their bedroom. This effectively meant that to me, the great video format wars weren't a decade-defining clash of technologies, but rather they consisted mainly of answering the question "in which room can I watch my favorite cartoons?". more

Interstate at Rush Hour ...in the Rain ...on a Friday – AKA, Your Enterprise Traffic on the Net

Congestion. Traffic. Two words that draw a visceral response, whether you are commuting to work or managing a network. Managing data traffic used to be easy. Everything was housed in centralized data centers, and all traffic was routed through big, dedicated, effective but expensive "pipes" -- Multiprotocol Label Switching (MPLS) links. When all the applications are at the data center, it makes sense to build private access for all traffic. more

.IN ccTLD Poised for Significant Growth After Registry Transition to Neustar

Last week marked a significant milestone for the Neustar Registry team. After many months of preparation, we announced the successful migration of the .IN ccTLD onto Neustar's Registry platform. From now onwards, we'll be partnering with the National Exchange of India (NIXI) as the new Technical Services Provider for India's .IN domain. more

Predictions for a Post-COVID-19 World

While it might still be too early to make predictions, there are dozens of articles on the web predicting how the COVID-19 pandemic might change our long-term behavior. Here are some of the more interesting predictions I've seen that involve broadband and telecom... Millions of people were sent home for work or school to homes that didn't have good broadband. These folks have been telling the world for years that they don't have good broadband... more

5 Reasons Why You Should Adopt NFV for Your CPEs

Communication service providers around the world are about to embark on an epic journey. A journey which has the potential to be a major game changer for hardware and software vendors alike. The simple concept of decoupling software from hardware, referred to as network functions virtualization (NFV), promises to improve an operator's ability to differentiate themselves from the competition by moving network functions from dedicated appliances to generic commercial off-the-shelf (COTS) servers. more

Fixing the Supply Chain

Almost everybody in the broadband industry is now aware that the industry is suffering supply chain issues. ISPs are having problems obtaining many of the components needed to build a fiber network in a timely manner, which is causing havoc with fiber construction projects. I've been doing a lot of investigation into supply chain issues, and it turns out the supply chain is a lot more complex than I ever suspected, which means it's not going to be easy to get the supply chain back to normal. more

Further Developing a Colour Mark Similarity Measurement Framework: Building a Database

In my recent article on mark similarity measurement, I discussed a possible framework for protecting colour marks. The framework involves the specification of each colour according to its RGB (red-green-blue) specification (in which each component is expressed as an integer value between 0 and 255), with the suggestion that the protection afforded by a colour trademark could incorporate not only this exact colour, but also all similar colours around it up to a certain 'distance'... more

The Next International Policy Battlefield Will Be ICT Policy

I am currently in Hyderabad, attending the Internet Governance Forum, IGF. With hours before the official opening, it might be worth reflecting a bit on Internet Governance and the general discussion on the role of international policy and ICT (information and communication technologies). I have several times before said, and written, that the real difference that governments could make (assuming that Governance is in relation to Governing) in Internet policy is close to their traditional roles.  more

Is Your Data Being Maximized?

Data generation is all the rage these days. But are you utilizing it to maximize your outcomes? You know that data is indispensable for your business to keep up and outpace the competition. And most leading corporations agree, since statistically, the speed that companies are producing and collecting data is only increasing with 40 zettabytes expected to be created by 2020. The majority of these organizations are then tossing all of this data into data lakes without any real structured methods of extracting some value from it. more

Answering Additional Questions about Ethos’ Acquisition of Public Interest Registry (PIR)

A few good questions have circulated in response to my recent blog post seeking clarity around the following: 1) what we mean with respect to adhering to Public Interest Registry's (PIR) historic practices on pricing, and 2) our interpretation of how the new co-operative proposal would reward speculators. With regard to Ethos' pricing commitments: we are not saying that we will raise prices 10% every year -- our commitment is that any price increase would not exceed 10% per year on average, if at all. more

What Should the ICANN Board Do About the .org Registry Sale?

Two and a half months ago, shortly after the ICANN66 meetings in Montreal, the ICANN stakeholder community was jolted by the announcement that the Internet Society (ISOC) had entered into an agreement to sell the wholly owned PIR non-profit that holds the .org registry contract. The sale was to be for $1.13B USD to the hastily assembled venture capital company Ethos Capital. The sale was presented as a done deal awaiting approval by the ICANN Board. more

Trade War Is Turning Into a Technology War

President Trump knows that in the current trade war, the Huawei issue is perhaps one of the most important issues for the Chinese government. It directly undermines the Chinese prestige and the ban create global anxiety. This is resulting in discussions in many countries, assessing their relationship with China. It highlights the domination of the Chinese in telecoms manufacturing, but at the same time, it opens up other discussions in relation to Chinese dominance and influence. more