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Study on Improving Internet Usability: A Framework for Domain Name Policy Evaluation

A domain name is a unique alphanumeric designation that facilitates reference to sets of numbers which actually locate a particular computer on the Internet. Domain names are a fundamental part of the Internet's user interface. Improving the usability of the Internet depends upon effective domain name policy. This study is intended to contribute to improvement in Internet usability for the end users of domain names. Benefits of more usable domain names include: higher sales, customer satisfaction and productivity, and reduced support costs.

A Deluge is Underway; is Email Waterproof?

What's that we see, waving through the raindrops? Isn't email supposed to be dead? You already know I'm going to say no; as usual, once you see past the refraction and the rainbows, reality is somewhat more complicated. The recent, ongoing launch of Google Wave has almost everything we've come to expect. It begins with a slow roll-out, with people begging for invitations. Then comes the headlines proclaiming the death of email, often based on nothing more than a short preview video and someone else's interview with Wave's creators.

Bill C-27: Historic Canadian Anti-spam Legislation Battered, But Still Unbeaten

As readers of CircleID have seen, there has been a lot of activity (for example, Michael Geist's "Canadian Marketing Association Attacks Anti-Spam Bill"), as the final votes of C-27 grow nearer. The history towards getting a spam law passed in Canada has been a long one. For years, CAUCE encouraged legislators to undertake this important work... Fast forward a few years, and a few governments, and suddenly we have a law tabled in the House of Commons...

Canadian Marketing Association Attacks Anti-Spam Bill

With the final Industry Committee review of C-27, Canada's anti-spam legislation, set for Monday afternoon, lobby groups have been increasing the pressure all week in an effort to water down many of the bill's key protections. Yesterday, the Canadian Marketing Association chimed in with an emergency bulletin to its members calling on them to lobby for changes to the bill. While the CMA was very supportive of the bill when it appeared before the committee in June, it now wants to kill the core protection in C-27 - a requirement for express opt-in consent.

An Unwelcome Afterlife for a Long-Dead Blacklist

There's still a few weeks before Halloween, but have we ever got a scary story for you -- and every word of it is true. (Imagine we're sitting around a campfire, chowing down on s'mores, flashlights under our faces.) Seven years ago, on this very internet, there was a man named Matthew who was angry about spam. Now sure, there are lots of people angry about spam, and some of them are named Matthew, but this particular Matthew decided that he was going to do something about it...

Compromised Accounts - Are Hotmail, Yahoo and Gmail Seeing an Increase in Spam Sent Out?

Last week, I commented on the the Gmail/Hotmail/Yahoo username and password leak. The question we now ask is whether or not we are seeing an increased amount of spam from those services. On another blog, they were commenting that various experts were claiming that this is the case.

Yahoo, Gmail, Hotmail Compromised - But How?

One of the bigger news stories is that of 10,000 usernames and passwords of Hotmail users were posted this past week, victims of a phishing scam... It seems unlikely to me that this would be a hack where someone would break into Hotmail's servers and access the account information that way. It is much more likely that the spammers got the information by social engineering. Why is this more likely? For one, they'd have to get past all of the firewalls and security measures that Microsoft/Hotmail have to keep intruders out.

Deliverability Emergencies from the ISP Side of the Desk

I recently read an interesting blog post over at Word to the Wise, about Delivery Emergencies. Laura Atkins makes the point that many email emergencies are a result of poor planning, or an error on the part of the sender... Fortunately, most people grow out of their college fraternity phase, and the same applies to most email senders. As folks become aware of industry standards and best common practices, they adapt their mailing paradigms to what is expected of them by receivers, and recipients.

Happy Birthday, Internet!

Oh, Internet. You had such potential when you were born — darling of the research community, supported by the wealthiest military the world has ever known. And you married well, into a powerful merchant family. Why are you so lost? Is it a midlife crisis? You were born, some say, 40 years ago this week in a lab at UCLA — one of ARPA's many children. It wasn't until nearly two months later that you first spoke, transmitting the letters "L" and "O" before crashing...

Email Snooping Can Be Intrusion Upon Seclusion

Analysis could also affect liability of enterprises using cloud computing technologies... Local elected official Steinbach had an email account that was issued by the municipality. Third party Hostway provided the technology for the account. Steinbach logged in to her Hostway webmail account and noticed eleven messages from constituents had been forwarded by someone else to her political rival.