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Protecting Customer Data

There have been a number of reports recently about customer lists leaking out through Email Service Providers (ESPs). In one case, the ESP attributed the leak to an outside hack. In other cases, the ESPs and companies involved have kept the information very quiet and not told anyone that data was leaked. People do notice, though, when they use single use addresses or tagged addresses and know to whom each address was submitted. Data security is not something that can be glossed over and ignored. more

Corporate Espionage in the News: Hilton and the Oil Industry

Is anyone calling espionage by means of computers cyber-espionage yet? I hope not. At least they shouldn't call it cyber war. Two news stories of computerized espionage reached me today. The first, regarding the Oil industry, was sent by Marc Sachs to a SCADA security mailing list we both read. The second, about the hotel industry, was sent by Deb Geisler to science fiction convention runners (SMOFS) mailing list we both read. more

MIT Spam Conference: 2010 Call for Papers and Participation

I am proud (or disappointed) to announce the 8th annual MIT Spam Conference, March 25th and 26th at MIT in Cambridge, Massachusetts. A regular research competition that brings out the best minds in the fight against unsolicited email. At this point it would be helpful to provide a little background on the conference and remind everyone that the Call For Papers is still open. more

Helping Haiti: The Email Community Response

It is inconceivable that anyone within viewing distance of a television or computer screen this week doesn't know about the disaster in Haiti. As of this writing, 50,000 bodies have been collected from the streets of Port-au-Prince. Millions of people, a number our brains simply aren't equipped to deal with, are now homeless. Help is needed now, and will be, for a very long time. more

China Hacks Google, Etc.

Many news sources are reporting on how Google and other corporations were hacked by China. The reports, depending on vendor, blame either PDF files via email as the original perpetrator, or lay most of the blame on an Internet Explorer 0day. more

Email Related Predictions for 2010

As my recent series of posts has indicated, I am seeing a lot of future changes in the email industry. What do I think we can look forward to in email in 2010? ...In the realm of real authentication, the protocol most are using is is DKIM. While people will probably continue to publish SPF records (and Microsoft will continue to cling to the hope it becomes widespread) its relevance will continue to decrease. more

CircleID’s Top 10 Posts of 2009

Looking back at the year that just ended, here are the top ten most popular news, blogs, and industry news on CircleID in 2009 based on the overall readership of the posts. Congratulations to all the participants whose posts reached top readership in 2009 and best wishes to the entire community in 2010. more

Last Decade in Spam

CAUCE, the Coalition Against Unsolicited Commercial Email, has looked back at the notable events of the last decade in our industry. Each year/link in the post explodes to a discrete blog entry with a month-by-month break-out of notable events. more

What Makes a Good ESP?

There are a number of things that make a responsible Email Service Provider (ESP), including setting and enforcing standards higher than those set by the ISPs. One of the responsible ESPs is Mailchimp. (Full disclaimer, I do consult for Mailchimp.) This ESP focuses on businesses with small to medium sized lists. They screen new customers for source of permission as well as mail content. more

Bridging the Gaps: MAAWG, IETF, and BITS Establish Formal Relationships

As announced this morning, the Messaging Anti-Abuse Working Group (MAAWG) has established formal relationships with the Internet Engineering Task Force (IETF) and the BITS/Financial Services Roundtable... It's often said that there are too many different organizations working on the overlapping areas of abuse, trust, and related issues. I believe the collaborative approach MAAWG has chosen will bridge these gaps. more