Email

Call for Nominations: M3AAWG J. D. Falk Award Seeks Stewards of a Better Online World

Anyone seeking to honor a groundbreaking contribution toward a better online world should submit a nomination for the 2014 M3AAWG J. D. Falk Award. Presented to people whose work on specific projects made the Internet a safer, more collaborative, more inclusive place, the J. D. Falk Award has recognized leaders and pioneers who saw elements of the online experience that needed improvement and took action to fix them.  more

Gmail Now Supports Internationalized Domain Names

If your first language isn't English and you don't use the Latin character set you can and will run into barriers. While Internationalized Domain Names (IDNs) i.e. domain names where either the left of the dot, the right of the dot or the entire string is in characters other than Latin ones, do exist and have existed for a number of years not all services work well with them. more

Dealing With DMARC

DMARC is an anti-phishing scheme that was repurposed in April to try to deal with the fallout from security breaches at AOL and Yahoo. A side effect of AOL and Yahoo's actions is that a variety of bad things happen to mail that has 'From:' addresses at aol.com or yahoo.com, but wasn't sent from AOL or Yahoo's own mail systems. If the mail is phish or spam, that's good, but when it's mailing lists or a newspaper's mail-an-article, it's no so good. more

Universal Acceptance of All TLDs Now!

Universal acceptance of top level domains hasn't really meant much to most Internet users up until now. As long as .COM was basically the default TLD, there wasn't much of an issue. No longer. With 263 delegated strings (according to ICANN's May 12, 2014 statistics) adding to the existing 22 gTLDs that were already live on the net after the 2004 round of Internet namespace expansion, the problem of universal acceptance gets very real. more

AOL Has a Security Hole, and It’s Our Problem

Two weeks ago I wrote about Yahoo's unfortunate mail security actions. Now it's AOL's turn, and the story, as best as I can piece it together, is not pretty. Yahoo used an emerging system called DMARC, which was intended to fight phishing of often forged domains like paypal.com. A domain owner can publish a DMARC "reject" policy which, oversimplifying a little, tells the world that if mail with their name on the 'From:' line didn't come from their servers, it's not from them so you should reject it. more

2014 M3AAWG Mary Litynski Award Nominations Now Being Accepted

In 2010 the Messaging, Malware and Mobile Anti-Abuse Working Group (M³AAWG) and the Internet industry as a whole lost a great friend and supporter, Mary Litynski. Her dedication, excellence, perseverance and tireless work behind the scenes of M³AAWG helped make the organization the success that it is today. Through this award, M³AAWG seeks to bring attention to the remarkable work that is done far from the public eye over a significant period of time... more

Making Multi-Language Mail Work (Part 3)

In the previous installments we looked at software changes in mail servers, and in the software that lets user mail programs pick up mail. What has to change in the user mail programs? ... The first and most obvious is that users have to be able to enter the addresses. more

Making Multi-Language Mail Work (Part 2)

In the previous instalment we looked at the software changes needed for mail servers to handle internationalized mail, generally abbreviated as EAI. When a message arrives, whether ASCII or EAI, mail servers generally drop it into a mailbox and let the user pick it up. The usual ways for mail programs to pick up mail are POP3 and IMAP4. more

A Simpler Approach to an Email Deliverability Metric

The term Email Deliverability is used to describe how well a mail flow can reach its intended recipients. This has become a cornerstone concept when discussing quality metrics in the email industry and as such, it is important to understand how to measure it. Email Deliverability is considered to be affected by a mythical metric, the reputation of the sender, which is a measure of that sender behavior over time -- and the reactions of the recipients to his messages. more

A Copycat Canadian Privacy Suit Against Gmail

In July, several people filed attempted class action suits against Google, on the peculiar theory that Gmail was spying on its own users' mail. One of the suits was in Federal court, the other two in California state court, but the complaints were nearly identical so we assume that they're coordinated.Now we have a similar suit filed in provincial court in British Columbia, Canada. more

Romney Emails Hacked

US presidential candidate Mitt Romney will likely be reconsidering his email passwords after his online email account was reportedly hacked. A hacker claims to have accessed Romney's Hotmail and Dropbox accounts after guessing the answer to the Republican candidate's 'favourite pet' security question. It's suspected Romney used the same password for more than one account. more

FBI Pushing Plans to Force Surveillance Backdoors on Social Networks, VoIP, and Email Providers

Declan McCullagh reporting in CNET: "The FBI is asking Internet companies not to oppose a controversial proposal that would require the firms, including Microsoft, Facebook, Yahoo, and Google, to build in backdoors for government surveillance. In meetings with industry representatives, the White House, and U.S. senators, senior FBI officials argue the dramatic shift in communication from the telephone system to the Internet has made it far more difficult for agents to wiretap Americans suspected of illegal activities..." more

Leveraging DNS for Subscriber Loyalty

There has been a lot of talk about how the DNS can provide network-based security, and how DNS is in the best position to detect malware traffic before it does any harm. But what does this mean for end users? How does it make their online lives easier and more secure? DNS servers that are aware of sites that host malware, perform phishing activities (harvesting bank details, for instance) and other nefarious misbehaviors, can prevent end users from ever going to those sites. more

Review Your Email Forwarding Practices

As unusual as it may be for a lawyer to speak at a IETF meeting, Ian Walden gave a lecture on Data Protection Directives and updates thereof. He said they affect some 90 jurisdictions. A difference between email addresses and cookies - the latter are the main subject of the January 2012 update of the directives - is that after more than a decade of enforcement, specific browser extensions may allow users to browse what cookies they have, while no record states whom they conferred their email addresses to. more

Email Delivery Challenges Increasing

Return Path published their most recent Global Deliverability report this morning. It shows that inbox placement of mail has decreased 6% in the second half of 2011. This decrease is the largest decrease Return Path has seen in their years of doing this report... Filters are getting more sophisticated. This means they're not relying on simply IP reputation for inbox delivery any longer. more