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M3AAWG & i2Coalition Collaborate on Best Practices on Anti-Abuse in Hosting & Cloud Environments

I am excited to announce the recent release of the industry first Best Common Practices document for Cloud and Hosting providers for addressing abuse issues that was created by M3AAWG and the i2Coalition. M3AAWG has been collaborating with the Best Practices Working Group of the i2Coalition over the past 2 years to discuss ways to solve malicious activity within hosting and cloud ecosystems.  more

Who Is Sending Email As Your Company?

You might expect that the IT department or security team knows who's sending email using your company's domains. But for a variety of reasons these groups are often unaware of many legitimate senders -- not to mention all the bad actors. Fortunately you can get a more complete view by using DMARC's reporting features. How does it happen? Product teams managing a new product launch or customer survey hire marketing consultants and Email Service Providers (ESP)... more

Dave Crocker and John Levine Discuss Current Dealings With Spam (Video)

During the M3AAWG meeting in Brussels earlier this year, Dave Crocker and John Levine were asked to step into an impromptu video studio and talk about how email has changed over the past several decades and whether we are any closer to resolving the spam problem. more

A Look at the Origins of Network Email

The history of long distance communication is a fascinating, and huge, subject. I'm going to focus just on the history of network email -- otherwise I'm going to get distracted by AUTODIN and semaphore and facsimile and all sorts of other telegraphy. Electronic messaging between users on the same timesharing computer was developed fairly soon after time-sharing computer systems were available, beginning around 1965 -- including both instant messaging and mail. more

Call for Nominations: M3AAWG J. D. Falk Award Seeks Stewards of a Better Online World

Anyone seeking to honor a groundbreaking contribution toward a better online world should submit a nomination for the 2014 M3AAWG J. D. Falk Award. Presented to people whose work on specific projects made the Internet a safer, more collaborative, more inclusive place, the J. D. Falk Award has recognized leaders and pioneers who saw elements of the online experience that needed improvement and took action to fix them.  more

Gmail Now Supports Internationalized Domain Names

If your first language isn't English and you don't use the Latin character set you can and will run into barriers. While Internationalized Domain Names (IDNs) i.e. domain names where either the left of the dot, the right of the dot or the entire string is in characters other than Latin ones, do exist and have existed for a number of years not all services work well with them. more

Dealing With DMARC

DMARC is an anti-phishing scheme that was repurposed in April to try to deal with the fallout from security breaches at AOL and Yahoo. A side effect of AOL and Yahoo's actions is that a variety of bad things happen to mail that has 'From:' addresses at aol.com or yahoo.com, but wasn't sent from AOL or Yahoo's own mail systems. If the mail is phish or spam, that's good, but when it's mailing lists or a newspaper's mail-an-article, it's no so good. more

Universal Acceptance of All TLDs Now!

Universal acceptance of top level domains hasn't really meant much to most Internet users up until now. As long as .COM was basically the default TLD, there wasn't much of an issue. No longer. With 263 delegated strings (according to ICANN's May 12, 2014 statistics) adding to the existing 22 gTLDs that were already live on the net after the 2004 round of Internet namespace expansion, the problem of universal acceptance gets very real. more

AOL Has a Security Hole, and It’s Our Problem

Two weeks ago I wrote about Yahoo's unfortunate mail security actions. Now it's AOL's turn, and the story, as best as I can piece it together, is not pretty. Yahoo used an emerging system called DMARC, which was intended to fight phishing of often forged domains like paypal.com. A domain owner can publish a DMARC "reject" policy which, oversimplifying a little, tells the world that if mail with their name on the 'From:' line didn't come from their servers, it's not from them so you should reject it. more

2014 M3AAWG Mary Litynski Award Nominations Now Being Accepted

In 2010 the Messaging, Malware and Mobile Anti-Abuse Working Group (M3AAWG) and the Internet industry as a whole lost a great friend and supporter, Mary Litynski. Her dedication, excellence, perseverance and tireless work behind the scenes of M3AAWG helped make the organization the success that it is today. Through this award, M3AAWG seeks to bring attention to the remarkable work that is done far from the public eye over a significant period of time... more

Making Multi-Language Mail Work (Part 3)

In the previous installments we looked at software changes in mail servers, and in the software that lets user mail programs pick up mail. What has to change in the user mail programs? ... The first and most obvious is that users have to be able to enter the addresses. more

Making Multi-Language Mail Work (Part 2)

In the previous instalment we looked at the software changes needed for mail servers to handle internationalized mail, generally abbreviated as EAI. When a message arrives, whether ASCII or EAI, mail servers generally drop it into a mailbox and let the user pick it up. The usual ways for mail programs to pick up mail are POP3 and IMAP4. more

A Simpler Approach to an Email Deliverability Metric

The term Email Deliverability is used to describe how well a mail flow can reach its intended recipients. This has become a cornerstone concept when discussing quality metrics in the email industry and as such, it is important to understand how to measure it. Email Deliverability is considered to be affected by a mythical metric, the reputation of the sender, which is a measure of that sender behavior over time -- and the reactions of the recipients to his messages. more

A Copycat Canadian Privacy Suit Against Gmail

In July, several people filed attempted class action suits against Google, on the peculiar theory that Gmail was spying on its own users' mail. One of the suits was in Federal court, the other two in California state court, but the complaints were nearly identical so we assume that they're coordinated.Now we have a similar suit filed in provincial court in British Columbia, Canada. more

Romney Emails Hacked

US presidential candidate Mitt Romney will likely be reconsidering his email passwords after his online email account was reportedly hacked. A hacker claims to have accessed Romney's Hotmail and Dropbox accounts after guessing the answer to the Republican candidate's 'favourite pet' security question. It's suspected Romney used the same password for more than one account. more