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The Resurgence of Voice

One of the most interesting outcomes of the COVID-19 crisis has been a huge resurgence of telephone calls. While broadband usage is up 40% or more in some markets, the volumes of traditional voice calls have skyrocketed. Verizon says it's now seeing an average of 800 million calls per day, which is double the number of calls made on the last Mother's Day. Verizon also says the average length of calls has increased by one-third over recent averages. more

Strengthening Caribbean Internet Capacity to Support Local Online Services

The Caribbean needs more robust infrastructure to support the delivery of local online services during the COVID-19 pandemic and for crises to come. Public health and safety mandates, from social distancing and quarantines to stay-at-home orders and curfews, have confined an estimated one billion persons to their homes globally. The sudden restrictions on social movement have created a reliance on the Internet and technology-enabled services. This should come as no surprise. more

Predictions for a Post-COVID-19 World

While it might still be too early to make predictions, there are dozens of articles on the web predicting how the COVID-19 pandemic might change our long-term behavior. Here are some of the more interesting predictions I've seen that involve broadband and telecom... Millions of people were sent home for work or school to homes that didn't have good broadband. These folks have been telling the world for years that they don't have good broadband... more

5G Security – Metrics of the Engaged

This past month on 03-06 March, the global industry sub-group that exists at the center of 5G security met virtually. It is known as SA3 within the 3GPP organization, and it met over a period of five days to deal with some of the most important 5G security requirements. 3GPP is a "partnership" created among all the world's major standards bodies, which over several decades has cooperatively developed and evolved by far the largest and most successful global electronic communications network. more

Cable Customers Plummet in 2019

The final numbers are in for 2019 and the largest cable providers collectively lost over 5.9 million customers for the year - a loss of almost 7% of customers. The numbers below come from Leichtman Research Group which compiles these numbers from reports made to investors, except for Cox which is estimated. The numbers reported are for the largest cable providers, and Leichtman estimates that these companies represent 95% of all cable customers in the country. more

Free the Fiber Now

In a previous blog post I mentioned that the FCC had taken away restrictions to allow broadband supplied by E-Rate funding to be used to provide free WiFi for the public. That's a good idea that will provide some relief for areas with little or no other broadband. But the announcement raises a more fundamental question - why was such a restriction in place to begin with? more

This COVID-19 Crisis Proves the Internet Is Indeed a Caribbean Right

The coronavirus pandemic has, in the most emphatic way, shown us all just how interconnected everything and everyone is. A worldwide race is underway to minimize human interactions in order to avoid a global catastrophe. The inescapable consequence of these initiatives is an unprecedented shut down of the local, regional and global economy. The latest cost estimate to save the global economy is now at $7 trillion and climbing. more

Will COVID-19 Traffic Kill the Internet?

This is the question being asked all across the industry as the volume of data traffic has leaped upward due to students and employees working from their homes. We got our first glimpse of the impact of the crisis when Verizon announced a week into the crisis that they were seeing a 22% increase in data traffic in their network. More recently, AT&T announced a 27% increase in network traffic. more

FCC Grants ISPs Temporary Access to Wireless Spectrum to Help Handle Demand During Pandemic

The FCC's Wireless Telecommunications Bureau today granted temporary spectrum access to 33 wireless Internet service providers serving 330 counties in the U.S. to help them serve rural communities facing an increase in broadband needs during the COVID-19 pandemic. more

Societies Running on Quicksand: A Critical Look at Today’s Networks

The last few weeks have reinforced the importance of modern communication networks to societies. Health care providers, schools, governments, and businesses all rely on networks that enable us to connect and collaborate remotely. Had we encountered a similar pandemic ten years ago, we would not have been able to continue our activities on the level that is possible today. more

BT Removes Broadband Caps, Offers Unlimited Data to Customers Amid COVID-19 Crisis

British telecommunications giant BT Group, which also owns the UK's biggest mobile services provider EE, has annouced it is removing all caps on its customers' home broadband plans during the COVID-19 pandemic. more

China Mobile Is Reporting 15M 5G Contracts, 8.7M Joined in February

5G is growing by millions per month in China, although the exact status is unclear. The telcos are reporting "contracts," which continue to be far higher than the separately reported 5G phone sales. more

The Secure 5G and Beyond Act – U.S. Credibility and Legal Requirements at Stake

The Secure 5G and Beyond Act of 2020 has been submitted by the U.S. Congress to the White House for signing into law. It has been sitting there for several days now, but there are obviously more important developments demanding attention than a law compelling the Executive Branch to develop a 5G security strategy within 180 days through public and Federal agency consultations that will be implemented by the NTIA. more

Broadband Companies Take Connectivity Pledge Amid COVID-19 Crisis

Broadband and telephone service providers of all sizes in the US have signed on to a "Keep Americans Connected Pledge" aimed at maintaining connectivity for citizens amid disruptions caused by the coronavirus pandemic. more

Will 5G Implementation Lead to an Increase in Ransomware Attacks?

5G has arrived and is poised to supercharge our lives with ultra-fast download speeds and better than ever connectivity. It may not be ready to replace WiFi just yet, but AT&T has already deployed 5G networks in various cities across the US. 5G tech was the hottest commodity at CES 2019. According to some estimates, 5G will bring $12 trillion into the global economy by 2035, connecting everything from our toasters to our pet's collars and a range of other IoT devices. more